Vertu Motors - Renault Leicester Reviews 

47
TrustScore 4.5 out of 5

4.7

39 Raw Dykes Road, LE2 7JU Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Excellent customer service from Viraj at Vertu Renault Leicester. Absolutely no hard pressure sales, spent plenty time explaining everything - and I love my new car! Thanks Viraj 😊

Company replied

Rated 5 out of 5 stars

Went there for my first test drive and end up buying our first car ever. Sebastian explained about the car in details and Honey dealt with the paper work, test drive and after sell service. As a new... See more

Company replied

Rated 5 out of 5 stars

Seb & Honey were incredibly helpful in assisting us in the purchase of our new car. They were knowledgeable, insightful and at no point was there a “hard sell” - something that unfortunately is not th... See more

Company replied

Rated 5 out of 5 stars

The service department at Renault Leicester is outstanding. Their customer service is second to none! The times I've visited the service department i've experienced knowledgeable and friendly staff, w... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Renault Leicester

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 39 Raw Dykes Road, LE2 7JU, Leicester, Leicestershire, United Kingdom

  • 0344 659 5207

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(47)

13,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Vertu Dacia - Vish Joshi - Amazing

Vish Joshi was on the ball as soon as we walked in the door of the showroom, not pushy at all. Very personable, understood our requirements and made sure we got what we wanted,

November 8, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Good morning. Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with Vish in our Sales Team at Vertu Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Excellent service purchasing new Renault Megane e-tech

The salesman, Vish Joshi was very friendly and efficient throughout the whole process. He also made us aware of a very good deal on the Renault Megane, which we eventually purchased. Nothing was too much effort to resolve. The dealership itself was also very good with the manager and assistant manager accessible when required. I discovered after getting the car home the compressor and tyre sealant (which has now replaced the spare wheel) was not in the car. A phone call to Vertu and it was delivered to my home the same night! Also very pleased with the car.

September 10, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Good afternoon Malcolm. Thank you for taking the time to leave a review regarding your experience with Vish in our Sales Team at Vertu Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

The salesman was excellent

The salesman was excellent, explained everything very well.

September 29, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

New Renault Clio e tech hybrid

Salesman was very helpful in guiding me through the process of completing all the paperwork and explaining all the key feature and controls[automatic!] when collecting my new hybrid Clio.

September 4, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Great service and great value

Want to thank Viraj and Paul for some excellent customer service in helping me find a new Renault Megane e tech. Hand held throughout the process and delivered a great deal. Would highly recommend and will be looking for their help to buy my next new car!

September 5, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Thank you so much for your kind words! We are so happy to hear that Viraj was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Vertu Leicester ✅

Vertu Leicester went the extra mile to make the purchase of my new R5 as smooth as possible. Shoutout to Paul for making sure everything was perfect. Would recommend

September 1, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Massive shout out to Colin

Massive shout out to Colin at the Renault garage in Leicester [ Virtu Motors ] He was very helpful and informative that will help us to decide on our purchase of a new Renault Van. We hope to decide in the next few days. Thank you Colin for your time and expertise & hope to speak to you soon.

June 26, 2025
Unprompted review
Vertu Motors  - Renault Leicester logo

Reply from Vertu Motors - Renault Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

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