We initially went in to look at a Renault 5, and we were met by Molly who was very helpful, showing us around the car and arranging a test drive. Once we had decided to buy, the process was efficie... See more
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What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driv... See more
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Would like to praise Will new car sales at Vertu Renault, Sherwood Nottingham, he was very welcoming from day 1 , told him my needs ordered car Renault clio alpine, within the hour, Was kept upd... See more
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Will Thorpe was the Vertu Motors salesperson who dealt with me from my first asking about the new Renault 5 E until it’s timely delivery last week. Will was excellent throughout the whole process. He... See more
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Company details
About Vertu Motors - Renault Nottingham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, United Kingdom
- 0344 659 5489
4.6
Excellent
29 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
We initially went in to look at a Renault 5, and we were met by Molly who was very helpful, showing us around the car and arranging a test drive.
Once we had decided to buy, the process was efficient without a hard sell on extras.
Molly carefully guided us through the process and the handover of the new car.
We were very pleased with the service provided.
May 11, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon,
Thank you for your review. It’s great to hear that Molly was so helpful from your first visit through to the test drive, purchase, and handover. We’re pleased the process was efficient, pressure‑free, and clearly guided throughout, and that you were very happy with the service provided.
Kind regards,
Dean
Buying from vertu Nottingham was very…
Buying from vertu Nottingham was very straightforward. Molly was excellent with communication and kept me updated with the progress at every stage.
April 22, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Hi Philip,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that buying from Vertu Renault Nottingham was a straightforward and positive experience for you.
It’s great to know that Molly’s excellent communication and regular updates kept you informed at every stage of the process. She’ll be really pleased to read your kind feedback.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
I had a brilliant experience with Will…
I had a brilliant experience with Will from Vertu. He was amazing from start to finish. I’m so happy with my car. He went through everything with us. Thanks again Will
April 29, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good morning Stacey,
Thank you for your review. It’s lovely to hear that Will supported you so well from start to finish and took the time to go through everything with you. We’re delighted you’re happy with your car and your experience.
Kind regards,
Dean
Excellent customer service go and see Will
What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driver and he talked to her instead of us. He advised her on suitable cars for her age group and answered all our questions as well as hers . If you use this company please go and see Will he cares for his customers at any age group.
April 6, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon Rebecca,
Thank you for taking the time to share your experience. It’s great to hear that Will made your daughter feel comfortable and supported throughout the process, especially by taking the time to understand her needs and speaking directly with her. We’re glad his advice and approach helped make choosing her first car such a positive experience for you all.
Kind regards,
Dean
Great sales service
Good open honest sales service. Great job by Mellissa.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good morning Ian,
Thank you for your review. I’m really pleased to hear you received open and honest service — exactly what we aim for. It’s great to know Mellissa did such a good job supporting you throughout.
Kind regards,
Dean
Good experience
Good experience at point of sale and car handover. Staff were friendly and professional and paperwork dealt with efficiently. Care was taken to show functions of the car. Car is in good condition and runs well.
March 5, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon Clare,
Thank you for sharing your feedback. I’m really pleased to hear you had a good experience both at the point of sale and during the handover. It’s great that the team were friendly, professional and handled all the paperwork efficiently.
I’m also glad to hear care was taken to show you the car’s functions, and that your vehicle is in good condition and running well — exactly what you should expect.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
Would like to praise Will Hooley - Thorpe new car sales…
Would like to praise Will new car sales at Vertu Renault, Sherwood Nottingham, he was very welcoming from day 1 , told him my needs ordered car Renault clio alpine, within the hour,
Was kept updated right through to picking up car Monday 9th March,
He even made it a special day by covering over the car , so we couldn't peek at it , until ready to drive away
Thank you very much Will , you are a credit to the company, keep it up
March 9, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
. Thank you for taking the time to leave a review regarding your experience with Will Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn
Seamless experience buying a new Dacia Jogger
I ordered a Dacia Jogger in November and collected it on March 1st. Whole experience was seamless. Very friendly zero pressure staff. Very happy and will return 100%
March 1, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Hi Glenn,
Thank you for your fantastic 5‑star review. We’re delighted to hear that your Dacia Jogger purchase was such a seamless experience from order to collection. It’s great to know the team were friendly, helpful, and never pushy.
We really appreciate your kind words and are thrilled to hear you’d return — that means a lot to us. Enjoy your new Jogger!
Kind regards,
Liza
We had a problem with our first…
We had a problem with our first purchase but Abigail Vickers sorted everything for us. Regular phone calls keeping us up to date. She was marvellous. Thank you Abigail
January 29, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for taking the time to leave your feedback. I'm sorry to hear that there was an issue with your first purchase, but I’m really pleased that Abigail was able to resolve everything for you. Her regular updates and commitment to keeping you informed truly reflect the level of service we aim to provide.
I’ll be sure to share your kind words with her — she’ll be delighted to know how much you appreciated her support.
Kind regards,
Matthew
It was a great experience and the sales…
It was a great experience and the sales rep Adrian explained everything to me and also answered all my questions he really was very helpful I would rate him 10+ very hard working guy thanks
February 3, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for sharing such positive feedback. It’s wonderful to hear that Adrian provided such a clear, helpful, and attentive service throughout your visit. He’ll be delighted to know his hard work made such a strong impression. Your comments are truly appreciated.
Kind regards,
Matthew
Excellent Staff
Abi at Nottingham was helpful and polite and so friendly. Absolutely amazing. Thank you so much!
January 30, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good morning. Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that Abi made such a positive impression with her helpful, polite and friendly approach. She’ll be thrilled to know her support helped make your experience an amazing one.
We really appreciate your kind words and hope to welcome you back again in the future. Kind regards, Kerry
Positive,enquiry then order and…
Positive,enquiry then order and delivery was handled very well
January 17, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
From my initial contact with Vertu I…
From my initial contact with Vertu I can honestly state that they have been one of the best companies I have ever dealt with. I travelled over 350 miles to their dealership in Nottingham and would gladly do the same again as their professional approach was outstanding from start to finish.
January 14, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Staff very friendly & informative
Staff very friendly & informative. Car very well presented.
January 2, 2026
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with our sales team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe
Nothing was too much trouble
Well, I'am not actually the customer, but I'am the driver for their customer, and may I just say the friendly professionalism by both Abigail and Jack Armstrong is astounding, they explain things to the customer and myself in an easy to understand none patronising way, and when showing us the ins and outs etc of the vehicle, nothing was too much trouble, which of course always made our visits to Vertu very comfortably pleasant, they're both excellent at what they do and their customer and myself are extremely grateful and wish them, and everybody at Vertu, a very happy 2026 :) Thank you once again :)
December 3, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with our sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe
Women are great salespeople
Having a female salesperson who is friendly, extremely helpful with no signs of condescension. I was treated as an intelligent being.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Abigail was great each step of the way
Abigail was great each step of the way. Best experience in a car sales garage compared to around 10 others visited in Nottingham
November 26, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for taking the time to leave a review regarding your experience with Abigail at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
Worst dealership I've ever dealt with
Was dealing with Will for a used car, we had good conversations for a day and a half, the deal was about to be done, he went away to make a proposal with his Manager and said he would call me back in 5 mins, waited for his call, gave him the benefit of the doubt. He then emails me an hour later to say he has sold the car to another customer. Cowardly behaviour and no response to my email and phonecalls either. NEVER deal with these guys, trust and honesty is worth more than any amount for a car, absolute sharks these lot, left my old man without a motor.
November 19, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Dear Asif, thank you for taking the time to review your most recent experience with us, we appreciate your feedback and comments. Please accept my sincere apologies this enquiry fell below our usual high standards of communication on this occasion. We will use your feedback to help improve our customer service.
Matt Reilly - General Manager
This is my second car from Vertu…
This is my second car from Vertu Motors, my last one was stolen and i decided to go again to What was Renault. We was again treat so well by the staff who are professional and caring. we already knew which car we wanted, so it was a quick process but not rushed, Barry was polite and knowledgeable and quickly dealt with our request. I would recommend Vertu Motors to anyone looking for a mobility car.
October 31, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Good afternoon. Thank you for taking the time to leave a review regarding your experience with Barry in our Sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
Friendly helpful people with honesty…
Friendly helpful people with honesty and integrity
October 27, 2025
Unprompted review
Reply from Vertu Motors - Renault Nottingham
Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn
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