As a new widow I was apprehensive about buying my first car alone. I was reassured by Mr Leonardo Filippo that he would do his very best for me and he delivered. I changed my mind on the car I wanted... See more
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Location
Switch locationLawrence House, Retford Road, S80 2QD Worksop, Nottinghamshire, GB
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The service from the team is second to none. The hostess is so friendly and welcoming. Ben our salesperson is so knowledgeable friendly and helpful. I usually dread going into car showrooms but not th... See more
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Yet another 5 star recommendation for Toyota Vertu at Worksop. Abbie initially sold me my new Toyota Aygo X, but sadly she wasn't around when I picked it up. I must say the service is second to none.... See more
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It’s all about profit and not customer service, previously the Worksop dealership was owned by Burrows and their customer service was second to none, always helpful and when the service was due th... See more
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Company details
About Vertu Motors - Toyota Worksop
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Lawrence House, Retford Road, S80 2QD, Worksop, Nottinghamshire, United Kingdom
- 0330 012 2317
4.7
Excellent
49 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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Nervous Purchaser
As a new widow I was apprehensive about buying my first car alone. I was reassured by Mr Leonardo Filippo that he would do his very best for me and he delivered. I changed my mind on the car I wanted and nothing was too much trouble for him. He changed the car and I felt that he was genuine and not just trying to make money from me. From start to finish all the staff here were kind, knowledgeable, patient and helpful. In Particular I would recommend Mr Filippo and Adrian Hewitt who showed me how to work all the gadgets and gizmos. The car runs beautifully and I feel happy I can go back with any questions and be treated well.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for taking the time to share such a heartfelt review.
We truly appreciate you placing your trust in us, especially during what must have been a difficult time. It’s wonderful to hear that Leonardo provided reassurance and support throughout the process, ensuring you felt comfortable and confident every step of the way. His genuine approach and willingness to go the extra mile clearly made a real difference, and your kind words will mean a great deal to him.
We’re also pleased to hear that Adrian was able to help you get to grips with all the features of your new car, and that the wider team made you feel welcome, supported, and well looked after throughout.
It’s especially important to us that you feel you can return at any time with questions and be treated with the same care and respect — this is exactly the experience we strive to provide.
We wish you many happy miles ahead and truly appreciate your recommendation.
Kind regards,
Keith
The service from the team is second to…
The service from the team is second to none. The hostess is so friendly and welcoming. Ben our salesperson is so knowledgeable friendly and helpful. I usually dread going into car showrooms but not this one. A great experience with great customer service.
May 16, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Aaron
Thank you for your fantastic feedback. We're absolutely delighted to hear that you found the service second to none. It’s wonderful to know the hostess made you feel so welcome from the outset, and that Ben provided such knowledgeable, friendly, and helpful support throughout your experience.
We especially appreciate your comment about usually dreading car showrooms — it’s great to hear we’ve been able to change that and provide such a positive and comfortable experience.
Your kind words mean a great deal to the whole team.
Kind regards
Dawn
I had a fantastic experience with Vertu…
I had a fantastic experience with Vertu Motors in Worksop, thanks to three outstanding sales advisors — Evelina, Adrian, and Leonardo. From start to finish, they were professional, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale.
Evelina was incredibly welcoming and attentive, making the whole process feel smooth and stress-free. Adrian stood out for his product knowledge and patience, answering every question clearly and honestly. Leonardo brought great energy and professionalism, ensuring everything was handled efficiently and keeping me updated throughout.
Together, they made the experience feel personal, transparent, and enjoyable. Their customer service was exceptional, and it is easy to see why they are among the best sellers at Vertu Motors. I would highly recommend asking for Evelina, Adrian, or Leonardo if you are looking for a reliable and professional car-buying experience.
May 5, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for taking the time to share your fantastic experience at Vertu Motors Worksop. We’re delighted to hear that Evelina, Adrian, and Leonardo provided such professional, knowledgeable, and customer‑focused support throughout your car‑buying journey. It’s great to know they made the process feel personal, transparent, and enjoyable, with clear communication and a genuine focus on finding the right car for you. Your kind recommendation will be proudly shared with the team, and we truly appreciate your feedback.
Kind regards,
Matthew
Dan was really pleasant
Dan was really pleasant and easy to talk to. We went in to enquire about the Yaris Cross and C-HR, and he had great knowledge of both cars. He took the time to answer all of our questions clearly and helped us feel confident in our decision.
We ended up buying the C-HR, and Dan also gave us a great deal on it. This is the second time we’ve bought a car from him, and once again the whole process was straightforward and stress-free. We couldn’t have done it without Dan’s help.
May 9, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Keith,
Thank you for your fantastic review. We’re delighted to hear that Dan provided such a pleasant and knowledgeable service, helping you feel confident in your decision while taking the time to answer all of your questions.
It’s great to know he was able to support you again with your second purchase and make the whole process straightforward and stress free, as well as securing you a great deal on your new C-HR.
We really appreciate your continued trust and your kind feedback.
Thank you, Danielle
Yet another 5 star recommendation for…
Yet another 5 star recommendation for Toyota Vertu at Worksop. Abbie initially sold me my new Toyota Aygo X, but sadly she wasn't around when I picked it up. I must say the service is second to none. Totally professional in every way. Dan did my handover and he is super nice!! This is my 5th Aygo from Toyota and I wouldn't go anywhere else.
April 30, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Laura
Thank you so much for your continued support and for another fantastic 5‑star recommendation — it truly means a lot to us. We're delighted to hear that your experience at Toyota Vertu Worksop remains second to none.
It’s great to know that Abbie looked after you so well with your new Toyota Aygo X, and we’re pleased that Dan ensured you received a smooth and enjoyable handover in her absence. We’ll be sure to share your kind words with them both — they’ll be thrilled to hear your feedback.
Being your 5th Aygo and knowing you wouldn’t go anywhere else is the biggest compliment we could receive. Thank you again for your loyalty and trust in the team.
Enjoy your new car!
Kind regards
Dawn
Nice welcome Vertu Worksop
Nice welcome Vertu Worksop, new car in the showroom all ready. Good communications everything sorted.
April 24, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Mr Drinkall,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received a nice welcome at Vertu Toyota Worksop and that your new car was ready and waiting for you in the showroom.
It’s great to know that communication was clear and that everything was sorted smoothly for you — exactly the experience we aim to provide.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Classy Dealership
From start to finish the customer service was excellent. Ben at Vertu in Worksop was delightful to deal with - if ever the right person was in the right job, it’s him. All the staff at the dealership could not have been more attentive, very conscious that we had been there for some time sorting out the paperwork and ensuring we were topped up with drinks and keeping us informed of the process. On top of this, they put up with our not too friendly Dachshund!! As far as the car goes, again Ben spent time going through the various features and controls and at no time did we ever feel pressured to make and there was absolutely no sales patter - and very happy with our purchase. A shout out also goes to the Sales Manager, Leo who looked after us at the end - and as we were just about to pay for some Toyota “merch” to go with our new car, he stepped in and arranged for it to be given to us without charge - pure class from a first rate dealership!!
April 30, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Anthony
Thank you so much for taking the time to share such a wonderful and detailed review. We're absolutely delighted to hear that your experience at Vertu Worksop was excellent from start to finish.
It’s fantastic to know that Ben looked after you so well — your comments about him being “the right person in the right job” will mean a great deal to him. We’re really pleased that he made the whole process relaxed, pressure‑free, and took the time to ensure you were fully comfortable with all the features of your new car.
We’re also delighted to hear that the wider team were so attentive while you were with us, keeping you refreshed, informed, and even welcoming your Dachshund — they clearly made a great impression! A special thank you as well for mentioning Leo; it’s wonderful to hear how his thoughtful gesture at the end helped make your experience even more memorable.
We’re thrilled to know you’re very happy with your purchase, and your kind words truly reflect the level of care and service the team strives to provide.
Thank you again for choosing Vertu Worksop.
Kind regards
Dawn
Dan was incredibly professional whilst…
Dan was incredibly professional whilst also being friendly and helpful. No pressure was put on me to purchase a car or any of the additional options.
I was kept up to date regarding my order following the purchase. All questions I had prior to delivery were responded to quickly.
The customer service at Worksop has been really good and I feel comfortable that if I have any questions that I am able to call for assistance.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Lisa
Thank you for your lovely feedback. We're delighted to hear that Dan provided such a professional, friendly, and helpful experience, and that you felt no pressure at any stage — whether purchasing the car or considering additional options. It’s great to know you were kept fully up to date after placing your order and that all your questions before delivery were answered quickly.
We're also really pleased to hear that the customer service at Worksop has been so reassuring and that you feel comfortable knowing support is always just a call away if you need it. Your comments are truly appreciated.
Kind regards
Dawn
It was great experience getting our…
It was great experience getting our Toyota Yaris cross from Vertu Motors. Adrian was really helpful at workshop branch. I will highly recommend them.
April 25, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Good morning
Thank you for your kind review. I’m really pleased to hear you had a great experience with your Toyota Yaris Cross and that Adrian was so helpful throughout at the Worksop branch. It’s lovely to know you’d be happy to recommend the team, and I hope you’re enjoying your new car.
Kind regards,
Dean
My C-HR
My C-HR was prepared perfectly. The seller, Dan, was a great guy, and handled everything to the highest standard. I highly recommend VERTU Toyota Worksop.
April 22, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Dear Dariusz,
Thank you for taking the time to share your feedback. We’re delighted to hear that your C‑HR was prepared perfectly and that you were so pleased with the service you received.
Your kind comments about Dan are very much appreciated. It’s great to know that he handled everything to such a high standard and made the experience a positive one. Your recommendation of Vertu Toyota Worksop means a great deal to us and will be shared with Dan and the team.
Thank you again for choosing Vertu Toyota Worksop, and we hope you enjoy many happy miles in your C‑HR.
Kind regards,
Liza
Adrian helped us from start to finish
Adrian helped us from start to finish. He was able to answer our questions, and made sure everything was running smoothly.
April 11, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi there,
Thank you for the great review. It’s lovely to hear Adrian supported you so well from start to finish.
Being able to answer all your questions and making sure everything ran smoothly throughout the process is exactly the experience we want every customer to have, and he’ll be really pleased with your feedback.
Kind regards,
Kerry
Reply from Vertu Motors - Toyota Worksop
Hi Tracey,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received excellent customer service at Vertu Toyota Worksop.
Your feedback is greatly appreciated and means a lot to the team.
If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Toyota are the most trustworthy…
Toyota are the most trustworthy manufacturer.
Ben the salesman was totally professional throughout making it a really pleasant experience.
March 7, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Alastair,
Thank you for your excellent 5-star review. We're delighted to hear that you had such a pleasant experience at Toyota Worksop. It's great to know that you found Toyota to be a trustworthy manufacturer and that Ben provided professional service throughout your visit.
We really appreciate you taking the time to share your feedback and are pleased that Ben made such a positive impression.
Kind regards,
Liza
Adrian Hewitt - first class service. Thank you and the team.
We had to travel over 2 hours to pick the car up. From start (over the phone) to finish Adrian made the process and transactions so easy, that when we arrived other than dotting the I’s and crossing the t’s, everything was sorted, so stress free, professional, yet extremely friendly and such a pleasure to be taken care of without a second thought… definitely worth the journey. We’ve had the car nearly a week and we love it. Thank you so much Adrian and the amazing team.
March 3, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for your wonderful feedback. We’re delighted to hear that Adrian made the whole process so smooth and stress‑free, especially after such a long journey. It’s great to know everything was ready for your arrival and that you’re already enjoying your new car. We really appreciate your kind words about Adrian and the team.
Kind regards, Keith
superb service from beginning to pick…
superb service from beginning to pick up! big thanks to the whole team @ vertue Massive thanks to Aidrian and Leo who went out of their ways 😜 also hi to Poppy customers care great lass !
and last big meow to Crunchie
if you are looking for a first class Toyota dont hesitate.
Lee & Alison
poulton le fylde
Lancs
March 7, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for sharing such a fun and thoughtful review. We’re delighted to hear that you received superb service from start to finish. A big thank you from us as well to Aidrian and Leo — they’ll be thrilled to know they went above and beyond for you. And we’ll be sure to pass on your hello to Poppy in Customer Care, along with your “big meow” to Crunchie!
We’re so pleased you’re happy with your Toyota, and we really appreciate your recommendation.
Kind regards,
Matthew
What great customer service
What great customer service - A fantastic experience from start to finish. Clear communication throughout.
Dan was a star - he has a lovely, no-pressure sales style. He gave a brilliantly detailed explanation of how the car controls work so that I was confident before I drove away.
I highly recommend Vertu Toyota Worksop - they provide a warm and friendly welcome and operate fair and transparent pricing.
March 7, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for taking the time to share such a positive review. We’re delighted to hear you had a fantastic experience from start to finish, with clear communication throughout. It’s wonderful to know that Dan’s no‑pressure approach and detailed explanation of the car’s features helped you feel confident before driving away.
We truly appreciate your high recommendation. The team at Vertu Toyota Worksop will be thrilled to hear your kind words about their warm welcome and fair, transparent approach.
Kind regards,
Matthew
Sales staff made you feel special …
Sales staff made you feel special nothing too much trouble for them,all queries answered in a professional manner. No hesitation in recommending this dealership
March 2, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Thank you for taking the time to share your feedback. I’m delighted to hear that our sales team made you feel valued throughout your visit. We always aim to ensure nothing is too much trouble and that every query is answered clearly and professionally, so it’s wonderful to know this was reflected in your experience.
Your recommendation truly means a lot to us — thank you again for your kind words.
Kind regards,
Matthew
Nothing was any trouble what so ever…
Nothing was any trouble what so ever Leo flippo and connor Watkinson were spot on with everything
March 1, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Susan,
Thank you for your fantastic 5‑star review. We’re delighted to hear that Leo, Filippo and Connor provided such excellent service and made everything so easy for you. They’ll be thrilled with your feedback.
Kind regards,
Liza
Connor was very patient and explained…
Connor was very patient and explained everything that we needed. He answered all our questions in a way that was easy to understand. Much coffee was available.
February 19, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Christine. Thank you for sharing your feedback. We’re delighted to hear that Connor was patient and able to explain everything clearly. It’s great to know he answered all your questions in a way that felt easy to understand and that the supply of coffee helped along the way.
We really appreciate your comments and hope to welcome you again in the future.
Kind regards, Selina
The staff couldn't do enough to help us…
The staff couldn't do enough to help us with no pressure what so ever. Nothing was too much trouble, we can't thank Leo and Dan enough.
Louise and Julian
February 13, 2026
Unprompted review
Reply from Vertu Motors - Toyota Worksop
Hi Louise and Julian,
Thank you for your lovely feedback. We're delighted to hear that the team couldn’t do enough to help and that everything was handled with no pressure at all. It’s wonderful to know nothing was too much trouble and that Leo and Dan supported you so well throughout your visit.
Your kind words are truly appreciated.
Kind regards
Dawn
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