We got excellent help from Adrian Hewitt at Vertu Toyota, Worksop, he guided us through the Motability Scheme and ordered our chosen car. We were very pleased it was delivered within 3 weeks. Really... See more
Company replied
Lawrence House, Retford Road, S80 2QD Worksop, Nottinghamshire, GB
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We got excellent help from Adrian Hewitt at Vertu Toyota, Worksop, he guided us through the Motability Scheme and ordered our chosen car. We were very pleased it was delivered within 3 weeks. Really... See more
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Excellent customer service, Dan gave us time to look around and discuss the vehicle but was also available to answer any questions we had. No pushy sales but was very helpful and informative, relaxed,... See more
Company replied
Great dealership to deal with both sales and service are fantastic. They are honest and loyal to customers with no hard sell. Evelina stood in for Dan who was sick and she did a great handover and her... See more
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Well I would have enjoyed my purchase of a Corolla estate fl75phy a lot more had I not Had to take it back to have the rear neerside door realigned because it did not shut properly travelling a to... See more
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Lawrence House, Retford Road, S80 2QD, Worksop, Nottinghamshire, United Kingdom
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The team we dealt with was great, we were made to feel very welcome and were lucky enough to get a great teal on a pre registered vehicle. We decided to drive 200 miles round trip to seal the deal.Our existing car was 13 years old so the new hybrid is a huge step up and totally different. We decided to have the vehicle delivered and was a little disappointed that the car with 4 miles on the clock was driven over to us, we were expecting it to be on a mini transporter. However the dealership were generous in recognising and accepting the delivery issues to our satisfaction. Overall we were very happy with our experience, but I would like to see more detail giver over so you know what to expect when arranging deliver and other features on these new models.

Reply from Vertu Motors - Toyota Worksop
It was a excellent experience all the staff made sure you had all you needed with a smile and a drink and biscuit to make my journey such a excellent one

Reply from Vertu Motors - Toyota Worksop
Fantastic company. Everything from beginning to last good bye was absolutely nice and pleasant.
Wonderful staff, professional approach to the customer. The whole process went well and pleasantly. Special thanks to Ben - you are the Legend! - also to Tom - thank you for your patient. Strongly recommended. Five stars!

Reply from Vertu Motors - Toyota Worksop
Excellent service. 5 stars. Really good and helpful salesman, Ben. All aspects efficient. Tom was really good at showing us how everything worked.
The best experience in buying a new car we have had for a very long time.

Reply from Vertu Motors - Toyota Worksop
I am so grateful of all the Vertu team in Worksop. Adrian was amazing and very helpful. Every detail big or small was explained with a smile 😊. From just an enquiry to when l finally decided to purchase.

Reply from Vertu Motors - Toyota Worksop
Absolutely first class service from Toyota Worksop, especially thanks to Connor the sales guy that made our purchase smooth and easy.
Can highly recommend this dealership
Also thanks to Tom for the final handover of my new vehicle

Reply from Vertu Motors - Toyota Worksop
Very straightforward and competitive purchase. Connor and Adrian were great answering any queries I had and provided great communication throughout. Very happy with purchase from beginning to end
Ben the sale man was very helpful with my al request

Reply from Vertu Motors - Toyota Worksop
As they always are, all the team at Vertu Toyota Worksop were extremely helpful and a pleasure to deal with. Ben, who organised the car sale, was very professional and pleasant. He was excellent in all he had to do and made us feel very content and welcomed. In addition to Ben, we would also like to thank Leo for the help he gave to us. Many thanks to them all and we will always use this dealership for anything we need in the future.
Peter and Julia Burton.

Reply from Vertu Motors - Toyota Worksop
Toyota Vertu Worksop dealership, gave outstanding, excellent service when I was e when buying my new car.
The service was just excellent in every way, Adrian, Sales Executive was informative, knowledgeable and supportive with all my questions and needs from my new car.
The whole team were delightful when I went to collect my car, nothing was too much trouble & went out of their way to ensure everything was perfect. They made my whole experience such a pleasure.
Well done to all of the team. 😀🏅

Reply from Vertu Motors - Toyota Worksop
Returning customer, our salesman Dan Holmes was very welcoming. He was very knowledgeable and couldn't be more helpful.
One point, I've had two courtesy cars from Vertu Toyota Worksop and the demo car all had front and rear cameras, because of this we believed that these cameras were standard issue. They are not, they are extras we felt that this should have been clarified

Reply from Vertu Motors - Toyota Worksop
Great experience from beginning to end. All staff friendly and welcoming, Sales executive handled the sale with care and attention and was knowledgeable but not at all pushy. Manager was friendly and helpful. Highly recommend, first experience of using Vertu and will definitely use in the future. Easy and stress free. Thank you

Reply from Vertu Motors - Toyota Worksop
5*Service, Stress free car purchase made easy by Ben sales consultant and everyone at Vertu Worksop. Thankyou we will definitely be back..

Reply from Vertu Motors - Toyota Worksop
Leo and his Team was brilliant from start to finish, would highly recommend them.

Reply from Vertu Motors - Toyota Worksop
Helpful, well informed salesman who was not 'pushy' with either the car sale or the optional extras on offer.

Reply from Vertu Motors - Toyota Worksop
What a pleasure to deal with nice people.
From the first phone call to collection an absolute pleasure

Reply from Vertu Motors - Toyota Worksop
Really good experience with vertu toyota worksop.
Abbie sorted finance out, Dan explained about the car. Not pushy about the sale.
Id definitely buy a car again from them.

Reply from Vertu Motors - Toyota Worksop
From start to finish the time and care they took to explain everything was first class. No pressure put on you.

Reply from Vertu Motors - Toyota Worksop
I had a fantastic level of service when buying my Toyota. Adrian the salesmen
at the Worksop branch was very friendly and professional .

Reply from Vertu Motors - Toyota Worksop
I bought a Toyota Corolla 2.0L Design Hybrid 2022 from Vertu Toyota in Worksop. My car got delivered on 15/9/25 and the whole experience was first class. I bought the car online and Connor Watkinson was really good by showing me a video of the car and giving me all the information that I required. He kept me updated on the delivery time and I can't thank him enough for all his help. The car is superb too.

Reply from Vertu Motors - Toyota Worksop
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