Simply a genuine customer excellence provided by Vauxhall Vertu Motors, Waltham Cross. On my initial visit, Vertu's Sales Advisor, Mitau, offered sound advice whilst listening to my specific dr... See more
Company replied
South Side, Eleanor Cross Road, EN8 7HG Waltham Cross, Hertfordshire, GB
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Simply a genuine customer excellence provided by Vauxhall Vertu Motors, Waltham Cross. On my initial visit, Vertu's Sales Advisor, Mitau, offered sound advice whilst listening to my specific dr... See more
Company replied
Fantastic customer service from Husseyin Ahmet from start to finish….THANK YOU! Great support, advice and understanding, and as a result, had complete trust in him and wider team. After vis... See more
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I bought a MG car on 13 August 26 in Waltham Forest branch. I must praise Mr Tipo Zaman who was very helpful and explained everything to me clearly during and after the test drive without giving me an... See more
Company replied
From the day we ordered our car to the day we got the experience was exceptional. We were kept informed all the via email and text messages and phone calls . The service we received on the day we col... See more
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Written by the company
South Side, Eleanor Cross Road, EN8 7HG, Waltham Cross, Hertfordshire, United Kingdom
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Replied to 96% of negative reviews
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Honesty, transparency, attention to detail, good customer care service

Reply from Vertu Motors - Vauxhall Waltham Cross
Very friendly and informative. Would use again.

Reply from Vertu Motors - Vauxhall Waltham Cross
Great customer service . Paul the sales consultant was very thorough and helpful

Reply from Vertu Motors - Vauxhall Waltham Cross
Our Salesman Dan, was super attentive and helpful. He assisted us throughout he entire sales process without any pressure and was respectful of our needs and requests.

Reply from Vertu Motors - Vauxhall Waltham Cross
I recently bought a used Vauxhall Grandland 1.6 Plug-in Hybrid [300] 4X4 GSe 5dr Auto Hatchback from Vertu Motors and the whole process was smooth and stress-free. The team were very helpful, transparent, and professional throughout.
They provided all the information I needed about the car’s history, answered my questions clearly, and made me feel confident in my purchase. The vehicle was well-prepared, clean, and exactly as described. The handover was quick and efficient, and I drove away happy with my choice.
I really appreciate the excellent customer service and would recommend Vertu Motors to anyone looking for a reliable used car.

Reply from Vertu Motors - Vauxhall Waltham Cross
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