Thank you for an excellent service recently when I purchased a new car. Joanna and Emma were very helpful, friendly and patient, nothing was too much trouble. I would recommend Veryu Motors Huddersfie... See more
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Ethan was a really nice person, not pushy at all, very genuine from start to finish. Delivered my new car to home as i was working and couldn't get to the dealership. Kept in touch via telephone and e... See more
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Outstanding experience from start to finish! When I first arrived, the staff greeted me to check if I needed anything, then gave me full space to browse the showroom and forecourt without any pressure... See more
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Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive. Keith was super friendly right from th... See more
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Company details
About Vertu Motors - Volkswagen Huddersfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Leeds Road, HD2 1UL, Huddersfield, West Yorkshire, United Kingdom
- 0344 659 8632
4.6
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Outstanding service from Vertu—Jasmine made my Tiguan purchase flawless!
I recently bought a new Volkswagen Tiguan, and the customer experience provided by Vertu was absolutely outstanding from start to finish. Dealing with Vertu VW Huddersfield was an incredibly swift and stress-free process, largely thanks to Jasmine, who was amazing throughout. Her communication was spot on, keeping me updated with timely notifications so I always knew exactly what was happening. Vertu gave me a fantastic price on the car and provided plenty of excellent options so I could tailor the exact specification I needed without any pressure. The collection day at the dealership was a really nice experience; Jasmine took the time to go through the car in detail, explaining all the new features perfectly before I drove away. I highly recommend Vertu and specifically Jasmine if you want an exceptional car-buying experience!
June 17, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jasmine and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn
Great customer service
Great customer service
Jan was amazing wasn’t pushy and managed everything. Staff always friendly and professional. Would highly recommend.
June 13, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good morning Neil,
Thank you for your review. It’s great to hear that Jan provided such amazing support, managing everything with a relaxed and no‑pressure approach. We’re also pleased the wider team made you feel welcome with their friendly and professional service.
We really appreciate your recommendation.
Kind regards,
Dean
Happy customer.
The car purchase was straightforward. The car was very well prepared and the test drive went smoothly. There was no pressure from the sales agent Luke. Luke was professional, helpful and informative throughout. I'm happy with the new car although getting to know all its tech will take a while.
June 9, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Thank you for your great feedback. We’re delighted to hear that your purchase was straightforward and that the car was well prepared for you.
It’s fantastic to know that Luke provided a professional, helpful and pressure-free experience, and that your test drive went smoothly. We hope you enjoy getting to know all the features of your new car.
Kind regards,
Matthew
Jan was great.
Jan kept me up to date with things and the hand over went very smoothly. Nothing was too much trouble. She sorted out my phone connection and radio stations.
May 26, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good morning Margaret,
Thank you for your review. It’s great to hear that Jan kept you well updated throughout and made the handover so smooth. Taking the time to help set everything up, including your phone and radio stations, really makes a difference — nothing being too much trouble is exactly the level of service we aim to provide.
Kind regards,
Dean
Excellent customer service
Excellent customer service. There was a slight problem with my new car however this was resolved within the hour. Would 100% buy from here again. Really in love with my new car thank you.
May 30, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Thank you for your wonderful feedback.
We’re delighted to hear that you received excellent customer service and that any issue with your new car was resolved so quickly. Ensuring our customers are back on the road with complete peace of mind is always our priority.
It’s fantastic to know you love your new car and that you’d choose to buy from us again—your recommendation means a great deal to us.
Thank you again for your support, and we wish you many happy miles ahead.
Kind regards,
Keith
Collected my new car for my birthday…
Collected my new car for my birthday and Jan was great. Very friendly and honest. I didn’t feel like I was being forced into buying a car and she listened to what I needed to suit my life style. I would recommend Jan when buying your next car. She listens to your needs and goes above and beyond to help you.
May 20, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Phoebe,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re delighted to hear that you had such a special experience collecting your new car — and what a fantastic birthday treat!
It’s lovely to know that Jan looked after you so well, providing friendly and honest support while really listening to your needs. Ensuring you feel comfortable and never under pressure is exactly the experience we aim to deliver, so your feedback is truly appreciated.
Your recommendation of Jan means a great deal, and she’ll be thrilled to hear how much of a difference she made in helping you find the perfect car for your lifestyle.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Excellent service from Vertu…
Excellent service from Vertu Huddersfield. Very helpful and great pricing from Vertu who were very competetively priced.
Thank you to Joanna for her help and for Jev for delivering the car to our door.
May 25, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Wendy,
Thank you for your fantastic review! We’re delighted to hear you received excellent service from the team at Volkswagen Huddersfield.
It’s great to know Joanna was so helpful throughout your experience and that Jev made things even more convenient with the home delivery — we’ll be sure to pass on your kind words to them both.
We really appreciate your feedback and hope you enjoy your new car!
Kind regards,
Kerry
Aqib was brilliant from start to…
Aqib was brilliant from start to finish. He explained all options clearly, he was not at all pushy and our experience couldn’t have been better.
Personally the whole process of buying our new car here was easy, hassle free and we couldn’t be happier. The main reason for using vertu at Huddersfield was the professionalism and transparency of Aqib. We had been to other car dealerships and this was the only place where we felt we could get exactly what we wanted in both the service and the specification of car. I’m not a car snob so the make of a car doesn’t matter to me, what matters is the experience and the bonus here is I’ve got a brilliant car to match. So happy with our iD3.
Thank you Aqib for such great customer service, excellent attention to detail and making everything so straightforward and easy. Highly recommend Vertu Huddersfield particularly Aqib.
May 26, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good afternoon,
Thank you for your fantastic review. It’s great to hear that Aqib provided such clear, professional, and pressure‑free support from start to finish, helping make the whole process easy and hassle‑free. His attention to detail and focus on your needs clearly made a real difference.
We’re delighted you’re so happy with your new ID.3 and really appreciate your recommendation.
Kind regards,
Dean
I recently bought my car from…
I recently bought my car from Volkswagen Huddersfield and received fantastic service from Aqib throughout the whole process. He was extremely informative, professional, and helpful from start to finish, making everything smooth and stress-free. Aqib took the time to answer all my questions and made sure I understood every step of the purchase. I’m really happy with my new car and truly appreciate the excellent customer service. Highly recommend asking for Aqib if you’re looking to buy a car!
May 19, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi there,
Thank you so much for your fantastic feedback. We're delighted to hear that you had such a positive experience at Volkswagen Huddersfield.
It’s wonderful to know that Aqib provided such informative, professional, and helpful support throughout the entire process, making everything smooth and stress‑free for you. Taking the time to answer all your questions and ensure you understood each step is exactly the level of care we aim to deliver.
We’re especially pleased to hear that you’re really happy with your new car — that’s what it’s all about!
Your recommendation for others to ask for Aqib means a great deal, and your kind words will certainly be shared with him and the team.
Kind regards
Dawn
Very friendly and professional service.
May 4, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good morning,
Thank you for your review. It’s great to hear you received very friendly and professional service — we really appreciate your feedback.
Kind regards,
Dean
Fabulous customer service
We recently bought a car from Volkswagen Huddersfield and absolutely love it — it’s a pleasure to drive and we’re enjoying every minute of it.
A huge thank you to Jan for the exceptional customer service throughout the whole process. Moving from a manual to an automatic car was a big change for us, but Jan completely alleviated any concerns we had. She couldn’t do enough to help and made the entire experience smooth, stress-free, and genuinely enjoyable.
Nothing was too much trouble, and her friendly, professional approach really made the sale a pleasure from start to finish. We would highly recommend Jan if you are looking to buy a vehicle from Volkswagen Huddersfield.
May 11, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good morning Kirsty,
Thank you for your wonderful review. It’s great to hear how much you’re enjoying your new car and that Jan made the whole experience smooth, stress‑free, and enjoyable. Moving to an automatic is a big step, so it’s fantastic to know she helped put you completely at ease with her friendly and professional approach. Your recommendation will mean a lot.
Kind regards,
Dean
New vehicle purchase
I recently purchased a new vehicle and the whole experience was excellent from start to finish. The transaction was smooth, and I was kept updated at every stage, which made the process straightforward and stress-free.
Jasmine, who looked after me, was fantastic, she took the time to listen to my needs and helped me find the perfect car. Her communication and support throughout made everything feel easy and hassle-free.
This has been the easiest and best experience I’ve ever had when ordering a new vehicle, and I’ll definitely be returning for any future purchases. Highly recommend!
April 30, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Natasha
Thank you for your wonderful feedback. We're delighted to hear that your experience was excellent from start to finish and that the whole process felt smooth, straightforward, and stress‑free with clear updates at every stage.
A special thank you for mentioning Jasmine — it’s fantastic to know she took the time to listen to your needs and helped you find the perfect car. We’re so pleased her communication and support made everything feel easy and hassle‑free for you.
Hearing that this has been the best and easiest vehicle‑ordering experience you’ve had really means a lot to us. We truly appreciate your recommendation and look forward to welcoming you back for any future purchases.
Kind regards
Dawn
Amazing place we went and found a car…
Amazing place we went and found a car Emma who helped us was amazing took us though everything we needed to know and made sure the deal went without a hitch deffo would but from you again
April 9, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Graham
Thank you for your lovely feedback. We're delighted to hear you had such an amazing experience and found the perfect car. It’s wonderful to know that Emma looked after you so well — taking you through everything you needed to know and ensuring the deal went through smoothly without a hitch.
We truly appreciate your kind words and would be thrilled to welcome you back again in the future.
Kind regards
Dawn
Fantastic service from start to finish…
Fantastic service from start to finish from Luke Crowther and the Team at Vertu Huddersfield! Highly recommend visiting the team for your next vehicle.
March 7, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Thank you for your fantastic feedback. We’re delighted to hear that you received such great service from Luke Crowther and the team at Vertu Huddersfield. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to welcoming you back when you’re ready for your next vehicle.
Kind regards,
Keith
Best experience I have received
Best experience I have received! Ethan what’s great! Told him what car I wanted and I got it. Always go Vertu for my cars but Ethan made my experience so much better, he went above and beyond my experience
March 11, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Thank you for your fantastic feedback. We're delighted to hear you had your best experience yet and that Ethan helped you find exactly the car you wanted. It’s great to know he went above and beyond to make your visit even better. We truly appreciate your loyalty to Vertu.
Kind regards,
Keith
Amazing experience getting my new car…
Amazing experience getting my new car with Jasmine at vertu huddersfield , she talked me through everything & she was always on standby answering all of my questions. Such a lovely women Great service! :)
March 20, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Umz,
Thank you for the brilliant 5‑star review. It’s great to hear you had such an amazing experience at Volkswagen Huddersfield. Jasmine will be over the moon with your feedback — her clear explanations, constant support and friendly approach really shine through in your comments.
Enjoy your new car.
Kind regards,
Kerry
I picked up my New VW Golf from Vertu…
I picked up my New VW Golf from Vertu VW Huddersfield and it was a fantastic experience. Jan was my sales person and she was very Professional and very knowledgable. She helped me set up my Phone with VW Connect. Jan took me round the car and familiarised me with all the functions and controls. It was a very pleasant experience getting my new car. Thank you to Jan and the Vertu team
March 16, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Stephen,
Thank you for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that collecting your new VW Golf from Vertu Volkswagen Huddersfield was such a fantastic experience.
It’s great to know that Jan provided professional, knowledgeable support throughout your visit. Helping you get connected with VW Connect and taking the time to go through all the car’s functions and controls really shows her commitment to ensuring customers feel confident and comfortable before driving away.
We’ll be sure to pass on your kind words to Jan and the rest of the team — they’ll be thrilled to hear your feedback.
Thank you again, and we hope you enjoy every mile in your new Golf.
Kind regards,
Liza.
Thank you!
Had the pleasure of having Luke Crowther assist with finding and purchasing a new car, the man is a credit to his team and made the experience a lot easier than normal
March 10, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Good morning Joseph,
Thank you for taking the time to leave your review. I’m really pleased to hear Luke was such a great help in finding and purchasing your new car. It’s wonderful to know he made the whole experience easier and that his support left such a positive impression — he’ll be delighted with your feedback.
We really appreciate your kind words.
Kind regards,
Dean
Vertu Volkswagen Huddersfield: promises everything, fixes nothing, and guarantees maximum stress.
If you love wasting your time and hearing empty promises, this is your dream dealership. My brand new car has been in for repairs over six times in less than two years, and apparently, “fixing it properly” is a foreign concept here.
The service department is clueless, always blaming someone else instead of taking responsibility. The General Manager doesn’t listen and offers zero help he just tries to justify failures. Calling is useless; you have to go in person, and even then, expect empty promises that vanish the moment you leave.
Stressful, frustrating, and completely unprofessional. If you value your time, money, and sanity, stay far away from this dealership.
UPDATE- Vertu Huddersfield have since made contact & are working towards a resolution, I stand by the comments made regarding the service team which the General manager understands, it's such a shame that it escalated to this point because of one team and service management team who consistently cause issues.
March 9, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Dear Alex,
Thank you for taking the time to leave your review. I’m sorry to hear that your experience hasn’t met your expectations. Customer experience is extremely important to us, and after reviewing the situation, we remain confident that we have acted in line with our values throughout.
That said, I appreciate how frustrating this has been for you, and I want to ensure you feel fully heard. I will contact you personally to discuss this further and address any remaining concerns.
Kind regards
Andrew Grainger – General Manager
Jasmine and richard was very helpful…
Jasmine and richard was very helpful and got the best possible deal for me, lovely people.
March 4, 2026
Unprompted review
Reply from Vertu Motors - Volkswagen Huddersfield
Hi Stefan,
Thank you for leaving us a 5-star review. We’re really pleased to hear that Jasmine and Richard were so helpful and able to secure the best possible deal for you. It’s great to know you found them lovely to work with, and we’ll be sure to pass on your kind words to the team at Volkswagen Huddersfield.
Kind regards,
Liza
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