Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... See more
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206 Chesterfield Road North, NG19 7JG Mansfield, Nottinghamshire, GB
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Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... See more
Company replied
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait. Steve Morgan took care... See more
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Came to Mansfield after a bad experience at JCT600. Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.... See more
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Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part... See more
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206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, United Kingdom
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Mark at Vertu Mansfield has acquired and sorted the deals on our last three cars and his service is top drawer.
I’m quite pushy for everything being perfect and Mark delivered that without question, very professional guy and a credit to the Vertu brand.
Many thanks again Mark
Aaron & Shaun Hicks-Henry.

Reply from Vertu Motors - Volkswagen Mansfield

Reply from Vertu Motors - Volkswagen Mansfield
The guys at Vertu Volkswagen did a fantastic job sorting out my new Golf R. There was a slight issue with one of the air-vents upon purchase (no fault of the dealership). But Mark Robinson went above and beyond to have it speedily repaired.
We were from the off made to feel extremely welcome at Vertu Mansfield. Great care was taken to ensure that we were happy with our new car and that everything had been explained correctly.

Reply from Vertu Motors - Volkswagen Mansfield
Brett was smashing, listened to what I was after and made sure I got a great deal. Genuinely, the best car buying experience I've had!

Reply from Vertu Motors - Volkswagen Mansfield
Excellent service and knowledgeable staff. I was recommended to use this dealership and was totally satisfied

Reply from Vertu Motors - Volkswagen Mansfield
Great service throughout, Jamie was very down to earth and took the time to go through all the detail with me. Nothing was too much trouble, there was no hard sell and the great extended warranty offer sealed the deal.

Reply from Vertu Motors - Volkswagen Mansfield
We ordered a new Tayron in June with an estimated delivery time for Feb 26. We were informed in a timely manner with the progress of the order .Just prior to Christmas we had a call from Stefan to say it had arrived and arranged a mutually convenient time to collect the Tayron.
On the 30th Dec. we arrived and after we finalised the paperwork the vehicle was uncovered in the showroom which was a nice touch to make the occasion quite special, even a couple of customers came over to have a cheeky look at the pristine motor.
All in all probably the best reveal we’ve had on picking up a new car, and we’ve had quite a few over the last 50 Years. The staff was very helpful and friendly, would highly recommend.

Reply from Vertu Motors - Volkswagen Mansfield
Excellent customer service, which is all I ask for. Should also extend a special mention to Rebecca Drury who was knowledgeable regarding the ID4. Hope to be back soon when my wife starts looking for a new car.

Reply from Vertu Motors - Volkswagen Mansfield
Stephen very helpfully , professional, patient and understanding. Thank you

Reply from Vertu Motors - Volkswagen Mansfield
First new car purchase since 2012 and Vertu Mansfield made it a very positive and enjoyable experience. Every aspect of the process was delivered in a friendly and professional manner.

Reply from Vertu Motors - Volkswagen Mansfield
Collected my new automatic t roc yesterday from Mansfield, Naglis was very helpful from test drive to purchase, informed me about controls as I’ve not had a vw before, I live this car and would very recommend Vertu to anyone.

Reply from Vertu Motors - Volkswagen Mansfield
Naglis and Brett was amazing! Naglis was knowledgeable and helped me find the perfect car! Thank you :)

Reply from Vertu Motors - Volkswagen Mansfield
Very knowledgeable, helpful and friendly staff. This is the third VW we’ve had I we are very pleased with it.

Reply from Vertu Motors - Volkswagen Mansfield
Excellent service from all the staff at the Bodyshop. First class repair on our car after an accident. Top quality finish and colour match. Kept well informed and looked after very well.

Reply from Vertu Motors - Volkswagen Mansfield
I visited Vertu Volkswagen and met with Stefan at the Mansfield site. From the beginning Stefan was super helpful, friendly and approachable and guided me through the whole process with patience and professionalism. Stefan sought my new car promptly and kept me up to date at every point. I am so happy with my new car and really pleased I decided to visit the Mansfield site. I couldn't recommend them enough- special thank you to Stefan! A positive experience, would recommend Vertu every time, thank you!

Reply from Vertu Motors - Volkswagen Mansfield
Excellent service. Clear explanation of finance agreement. Very good price. All required specifications met.

Reply from Vertu Motors - Volkswagen Mansfield
Thanks to bev,and all of the bodyshop team for the excellent quality of workmanship shown,in respraying my front bumper, due to stone chips,also fitting new yellow front fog lights,returning my Honda jazz sport,back to me looking showroom condition again

Reply from Vertu Motors - Volkswagen Mansfield
It was a very laid back and stress free process for the part exchange and purchase of my new car.
Very friendly and attentive staff.
Would highly recommend

Reply from Vertu Motors - Volkswagen Mansfield
Excellent information and knowledge around the car we were looking at. Perfect handover from Johnothan and Jamie.
We will definitely recommend this dealership to family and friends.

Reply from Vertu Motors - Volkswagen Mansfield
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