Vertu Motors - Volkswagen Skipton Reviews 

Really helpful service and actions which gave us great faith/trust in Vertue Crosshills. We had seen an ID3 for sale in Vertu Mansfield, we paid for it and they had it delivered to the Crosshills branch who we had been dealing with and wanted to stay with. Crosshills Vertu, complete thorough checks before they release a vehicle, there was an electrical fault that they were not happy with and they subsequently rejected the car and refunded us our payment. We were obviously dissapointed, but relieved at the same time; that they refused to sell us a faulty car. I am sure many garages would have just let it go. The service they gave us and trust, secured a customer with them and we have gone onto buy a car which we are delighted with.

Pete at VW SKIPTON was absolutely great. Couldn't do enough for me in the purchase of a used Tiguan. Pete was always at the end of an email or telephone call and turned around the car quickly.

The service we had from Spencer was great. He was courteous, helpful, welcoming, answered our questions promptly and had a sense of humour. There was no sense of being pushed or rushed into making decisions.

Vertu Skipton : When looking to change both our cars and downsize to one newer used vehicle, the sales department were so helpful and guided us through the whole process from start to finish without being pushy. gave us plenty of space to consider options. John especially was most helpful. Thoroughly recommend this garage if you are thinking of buying a car.

This is a follow up review following purchase and collection of used Skoda Fabia on the 22nd February. The car so far has proved to be great and I’m really enjoying it. Principally the transaction was dealt with by Sarah Turner, but I think it only fair to also mention her colleague Chloe who dealt with the hand over whilst Sarah was on her day off.
I found Chloe to be really friendly and efficient. She was helpful in clarifying some of the onboard controls, some of which were unfamiliar territory eg the android phone connectivity and google maps function. All in all it made the transition from old to new car a smooth one.
I can highly recommend Vertu VW.

Friendly, helpful efficient service.

Good stock levels and range of models. Luke (salesman) really helpful and engaging without being pushy. Communication throughout the process was great and processes explained. Definitely recommend

Right from the start, Vertu VW Skipton were the consummate professionals. The representative I dealt with, Pete, couldn't have been more helpful, honest and open about the available stock. He listened to my requirements and at no time was he pushy or dismissive. He was able to source the exact car with the spec that I wanted, in fact, he went above and beyond; finding a car that was right for me. Pre and post sale customer care was paramount to these people and they are to be commended for it, well done @VertuMotors

Exceptional Customer Service from a very Knowledgeable sales team.

Friendly, efficient and helpful

BRILLIANT SERVICE - LISTENED TO WHAT WE WERE AFTER ,FOUND A CAR ,LET US TRY IT TO MAKE SURE IT FITTED IN THE GARAGE AT HOME .bRILLIANT SERVICE START TO FINISH THANKS Pete

I found the atmosphere relaxing within the dealership and was immediately met by Sarah Turner with whom I had an appointment. Sarah guided me very professionally through the process of the part-exchange on my car and the purchase of another right through until the transaction completed. Very happy with the service

The sales assistance was very patient when we bought a s/h T-Roc in part exchange for my 10 year old Passat. The sales person was Chloe Smith Blay. She got me a good and fair deal. regards Keith Rook

Brilliant service very helpfull not pushed or rushed just given the time chloe was brilliant knolageable and took the time to help

Excellent service and help

Friendly without being pushy on sales. Luke listened to our requirements and gave us the best deal available with in our budget.
The whole transaction has been very easy and all went through in a quick timeframe without any problems. I would be confident to recommend the service I have received to family and friends.

Luke Crowther (salesman) did everything he could to find me the car I was looking for, nothing was too much trouble, he ensured I knew all I needed to know about the car before I drove it away. I am really happy with my purchase and the experience of buying it with Vertu VW Skipton.

As soon as we got to Vertu motors, Skipton, we felt at ease to look around outside at our own leisure without any hassle. When we went into the showroom we were politely greeted and welcomed by Sarah Turner. She efficiently answered all our questions and arranged for us to have a test drive. This brought up lots more enquiries from us which she took the time to answer. When we had made the decision to buy the car with part exchange on ours and the finance option, we felt totally looked after by Sarah. When she was explaining about the optional extras we always felt completely at ease and not under any pressure. Communication was brilliant by phone, email and text so we were always clear about what we were doing. We made three visits to the showroom and every time everyone we met was lovely and friendly. Sarah Turner was wonderful and made our experience of buying our new(used) car as good and stress less as possible. We would definitely recommend Vertu motors, Skipton as a place to look for and buy a car.

Buying a car never felt so easy. My salesman, Jonathan Spence, was great. He was very helpful, laid back and easy going. Not once did I feel pressured to purchase any add ons or other products, as I have done in the past with previous sales.

My interactions with everyone at Vertu Skipton were positive and helpful. Jon took me through the buying process, sending a personal video confirming my choices. Communication has been good, and today, when I picked up my car, it was unveiled in the showroom, which was a lovely touch and appreciated. All my questions were answered, and I left feeling very satisfied.