VERVE Fitness Reviews 

3,126
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is extremely helpful, highly knowledgeable, and always ready to go the extra mile to provide outstanding support during purchases. People also love the gym gear, noting that the commercial products are heavy duty, solid, and look amazing in their workout spaces. Some reviewers were not happy with minor product details, mentioning specific issues like fitting machine feet, dealing with excess packaging materials, or noticing rough surfaces. A few individuals also experienced challenges regarding overall product stability, receiving faulty items, or encountering poor customer service experiences.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable about their products.... See more

Product

People report positive experiences with product, highlighting top-notch quality and great value for money... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpful, prompt, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt communication and helpful... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are sturdy and well-designed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cameron took my messaging late in the evening to help me sort out the best bundle for my gym and had no hesitation in swapping items in and out and advising on what was entry, mid and top level... See more

Company replied

Rated 5 out of 5 stars

The commercial half rack is next level. It's well grounded, extremely sturdy and stands stately awaiting abuse. I've wanted this for years and finally had the funds to purchase it along with the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, great kettlebell. The only thing I'd recommend is a light sanding around the paint stripes to remove the small ridge as well as a light sand overall, I noticed a tiny sharp point on th... See more

Company replied

Rated 5 out of 5 stars

I purchased the Tori rack with weights included some accessories. Peter was excellent with his customer service and communication. The website is informative.and visually appealing with great vide... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store

About VERVE Fitness

Written by the company

We are not an ordinary company. We believe in making a real lasting difference.

We are a brand run by athletes, designing premium fitness equipment tested by athletes to help athletes perform at their best. 

Every person at VERVE has a passion for fitness and works out regularly. We strive to live by the VERVE Values and we love making our customers happy.

Our customers returning to buy from us again and again is the reason we are privileged to come to a job we love every day.

You are welcome to visit our new showroom at 4 Dalton Street, Upper Coomera, QLD, 4209 or phone us on 1300 1947 48 and see for yourself why we are Australia's #1 Fitness Equipment Brand.

Why Shop with VERVE?

PREMIUM PRODUCT QUALITY
We know quality is crucial to you and we only put our name on quality equipment.

OUTSTANDING CUSTOMER SERVICE
We are here to serve and aim to provide you with outstanding customer service. Our response time on messenger is usually less and 15 minutes and response quickly to emails on team@vervefitness.com.au Check out some of our customer reviews.

FAST DELIVERY AUSTRALIA WIDE
We hold our own stock in our own large warehouse. For in stock items we aim to dispatch orders received before 12pm (QLD) on the same day.

14 DAY MONEY BACK GUARANTEE
We want you to be delighted with your purchase from VERVE and offer you a 14 day money back guarantee. See here for further details.

INTEREST FREE FINANCE
Click here to see our financing options

INSTALLATION SERVICE AVAILABLE
We can arrange your installation. Let us know what you need.

FREE 3D GYM DESIGN & PLANNING
Need helping planning your gym? We're here to help you. Call us on 1300 1947 48
or email team@vervefitness.com.au with details on what you're looking for and we'll  create a free 3D Gym Plan for you.

We know that there are many other good suppliers where you can find fitness equipment. With this in mind, we constantly strive to offer you the best equipment, value and service available to help you and your fitness goals. We can supply throughout Europe or Worldwide and we are thankful each and every time you trust us with your business.

In your service,

Team VERVE

CHECK OUT OUR TEAM

 Our Role is to Serve our Customers

Our Promise

Same Day Dispatch!

Same Day Dispatch!
SAME DAY DISPATCH ON ORDERS BEFORE 12PM | 14 DAY MONEY BACK PROMISE | BUY NOW, PAY LATER & FINANCING OPTIONS

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,126)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Busy customer service

Best customer service iv received. Jason deserves a pay rise!!

April 15, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Matthew, Thank you so much for the kind words, we really appreciate you taking the time to share this.

Great to hear Jason looked after you, we’ll be sure to pass this on to him. He’ll be stoked.

If you ever need anything down the track, we’re here to help.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, they really know their stuff. My home gym is going to be a VIBE! Thanks VERVE!

April 13, 2026
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Reply from VERVE Fitness

Hi Jacques, Appreciate that! glad the team could help guide you through it. Sounds like your home gym is going to come together unreal. Enjoy the setup

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I was looking at a few options of farmers carry equipment and what shipping would cost.
I then received a phone call from verve team member Jason, to ask if there was anything he could do, and why I didn’t go through with the order. I mentioned I was looking and mainly at the shipping. He jumped that price down as the online system wasn’t correct. He sent through a quote (direct link) with amended price.
My husband and I thought that was excellent service. That made our purchase.

April 3, 2026
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Reply from VERVE Fitness

Hi Karli,

That’s exactly how it should be. Thanks for taking the time to share this. Glad Jason could step in, sort the shipping and make it easy for you to move forward. Appreciate the support from both you and your husband.

Rated 5 out of 5 stars

Highly recommend Verve.

I have tried and torture tested many many different brands of gear. Verve is without question at or very close to the top of the functional gear list. Everything fits, functions and LOOKS as it supposed to. Special mention to Jesse from the Sales team who was very accomodating to all of my wishes also. Thanks mate!

Highly recommend Verve.

April 2, 2026
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Reply from VERVE Fitness

Hi Zak,

We appreciate that, means a lot coming from someone who’s put gear through its paces. Glad everything’s delivering the way it should, and I’ll pass this on to Jesse as well. Thanks for the support.

Rated 5 out of 5 stars

Great customer service!

Jason put together a package deal that was too good to pass up.

April 1, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Aaron,

Thank you for the review! Glad Jason could put together something that worked for you. Appreciate the support and enjoy the setup.

Rated 5 out of 5 stars

Great customer service

Great customer service, quality Australian product and great value for money.

March 26, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Leigh,

Thank you for the review! Glad you’ve had a great experience with the team. Quality and value are what we aim for, so it’s good to hear that’s come through. Thanks for the support.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I have used Verve products before and they’ve always been reliable and great quality.

March 26, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Kayden,

Appreciate the continued support! Great to hear the gear has held up and delivered for you over time. Glad the team looked after you again.

Rated 5 out of 5 stars

Ease of service

Ease of service

March 24, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Alan,

Thank you for the review! Glad we could make the whole process smooth and easy for you. Thanks for the support.

Rated 5 out of 5 stars

Found exactly what I needed!

Found exactly what I needed and Chris was able to help out when I enquired about certain weight plates and women's barbells for my Women's Health Exercise Physiology business. Very reasonable pricing for quality equipment!

March 24, 2026
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Reply from VERVE Fitness

Hi Tanisha,

Appreciate that! Great to hear you found exactly what you needed. Glad Chris could help guide you through the right options, and all the best with your Women’s Health EP business.

Rated 5 out of 5 stars

Fantastic service from the team!

Fantastic service from the team!
Nothing was too much hassle for them.

March 24, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Heath,

Thank you for the review! Appreciate that, glad the team could make it easy and take care of everything for you. Thanks for the support.

Rated 3 out of 5 stars

Delivery and initial contact was good

Delivery and initial contact was good.
However, since installation of single station machine I've found the feet to be incredibly difficult to fit. Should be more stability with machine without dynabolt. Poorly designed. Top plate guide should’ve been with bearings. A poor mans version of Hammer strength. Ill see how it fairs with usage but so far unimpressed unfortunately

January 29, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Corey,

Thank you for your honest feedback, we really appreciate you taking the time to share it.

Glad to hear the delivery and initial experience landed well, but it’s clear the install and setup haven’t met expectations, and that’s something we take seriously.

The points you’ve raised around the feet stability and guide design are valuable, and we’d like to take a closer look at your setup to see what’s happening and how we can improve this for you.

If you’re open to it, please reach out to us at team@vervefitness.com.au with your details and a few photos/video of the issue you are having, and we’ll get our team involved to review and assist further.

We’d like to make this right and ensure you get the performance you expected from the machine.

Rated 5 out of 5 stars

Seamless purchase

I called to ask a question and they made my purchase seamless.

March 19, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Wade,

Thank you for the review! Glad the team could step in and make the whole process smooth from start to finish. Thanks for the support.

Rated 5 out of 5 stars

Verve are the best to deal with

Verve are the best to deal with, always has been. Great gear that’s tough as nails.
We love it.

March 19, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Wes,

Appreciate the support! Great to hear the gear’s holding up the way it should. Glad we’ve been able to look after you over time.

Rated 5 out of 5 stars

Great customer service

Great customer service and very reasonable sales team. Would recommend to anyone needing gym equipment.

March 18, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Thanks for the review Jack, we appreciate it!

Great to hear the team looked after you. Thanks for the recommendation.

VERVE Team

Rated 5 out of 5 stars

I'm so excited about my choice to buy…

I'm so excited about my choice to buy this amazing product! The quality is just incredible and I'm absolutely in love with it. No more stressing about the gym, dealing with crowded parking lots, dirty equipment, subscriptions, and all that nonsense. I now have my own fantastic mini gym!

February 26, 2026
Unprompted review
VERVE Fitness logo

Reply from VERVE Fitness

Hi Berhad,

We LOVE this! We're so happy to hear that you're enjoying your new set-up and the quality of the gear! No more parking stress, no more waiting for equipment, no more subscriptions, just you and your own incredible setup whenever you want it.

Congratulations on your new gym, and welcome to the VERVE family!

- Team VERVE 💪

Rated 5 out of 5 stars

Excellent customer service

Chris reached out and was able to help guide me on exactly what equipment I needed to get started. Couldn’t recommend highly enough!

March 5, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi Harrison,

Thank you so much for the kind words! It's great to hear that Chris was able to help guide you in the right direction, and get you set up with what you needed!

We hope you're enjoying your new equipment and that it's everything you needed to get started. Don't hesitate to reach out if there's anything else we can help with!

Team VERVE

Rated 5 out of 5 stars

Ease of ordering

March 5, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi!

Thank you so much for taking the time to leave a review, we really appreciate it!

We're so glad to hear the ordering process was smooth and easy. That's exactly the experience we aim to create for every customer!

We hope you're enjoying your new equipment. Don't hesitate to reach out if there's anything we can help with down the track.

- Team VERVE

Rated 5 out of 5 stars

Friendly team- very helpful getting me…

Friendly team- very helpful getting me exactly what I wanted and helped load it in my car.

March 4, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Hi there!

Thank you so much for the wonderful review. We really appreciate you taking the time to share your experience!

It's great to hear our team was able to help you find exactly what you were looking for and get everything loaded up safely. That's exactly the kind of service we strive to provide!

We hope you're loving your new equipment, and we look forward to seeing you again soon!

- Team VERVE

Rated 5 out of 5 stars

Smooth Service

Great product, quality equipment & smooth customer service.

January 30, 2026
VERVE Fitness logo

Reply from VERVE Fitness

Love this Jake!

Quality gear and smooth service is exactly how it should be. No friction, no headaches just solid equipment that shows up and performs.

Appreciate you choosing VERVE. If you ever need support or want to upgrade, we’re ready.

Rated 5 out of 5 stars

Outstanding and easy

Outstanding and easy

February 17, 2026
VERVE Fitness logo

Reply from VERVE Fitness

That’s exactly what we aim for Michael!

Outstanding gear. Easy experience. No stress.

Thanks for backing VERVE. If you ever need anything, we’re here to help.

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