I spoke with Kelly today for an annual review on my life insurance to make sure all my needs were still covered and I was getting the best deal. She spent time looking at the different policies for me... See more
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Company details
Written by the company
Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
Hasn’t replied to negative reviews
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Jason took his time and explained…
Jason took his time and explained everything to would highly recommend Hug Life
In depth look and review of my needs
In depth look and review of my needs, lots of attention to detail to get me the best result. Kelly did a great job and was very patient and explained everything well.
Kelly was really accommodating and…
Kelly was really accommodating and waited until we had completed on the sale of a house before ringing us back at a convenient time. She advised what was best for our circumstances and explained things clearly. She managed to find us a fantastic deal that fit best with us. Really friendly service and would recommend to anyone ☺️Thanks kerry
Excellent Service
Laura Niles explained everything thoroughly, going through my requirements which I was fully happy with before taking out the new policy.
Laura Nile was very friendly
Laura Nile was very friendly, professional and the whole process seemed so effortless.
Kelly Hough contacted us about setting…
Kelly Hough contacted us about setting up life insurance. She was very good at explaining and looking at different suitable options for us. She was clear and well spoken and also patient.
Mortgage and critical illness cover review
I spoke with laura niles today from hug life and she helped me to switch my life insurance and critical illness cover to the best deal possible and explained the differences in my upgrade. Laura is very knowledgeable, professional and friendly and made me feel like my questions were not silly. I would highly recommend this company if you want to know exactly what you are paying for!
William was very helpful got me better…
William was very helpful got me better deal for my life insurance took out all the stress thank you .
Cameron was very friendly and professional
Cameron called me and took the time to explain everything, find cover that worked for me and my personal circumstances and was extremely friendly in the process. As a very busy person I wasn't the easiest to contact but Cameron made sure to call me at a time (or 2) convenient to myself and my schedule to ensure my cover was up to date and most appropriate for me. Couldn’t thank him enough for his help and I’ve come away from it all with cover that gives me peace of mind
Oliver - highly recommended
Oliver helped secure a great life insurance policy to cover the costs of our mortgage if the worst was ever to happen! Hoping it won’t ever be needed but it’s peace of mind knowing we are are fully covered. Oliver provided a great service to us and answered all our questions. Many thanks Oliver 😁
We have spoken with Jason today who has…
We have spoken with Jason today who has supported us to access a new policy with great benefits. Great customer service
Laura was great from start to finish…
Laura was great from start to finish explaining everything as she went through questions
Insurance Policy review call
I had a call from Oliver Wilson from Hug Life to discuss our current insurance policies and to see if they could get us a better deal especially as our situation had changed. He was very knowledgeable and helped me choose the best policies for our needs and deal for us. He explained everything clearly from the start. He also called back at the agreed times. I would definitely recommend if you’re looking for life insurance.
Helen Brierley was amazing explained…
Helen Brierley was amazing explained everything so you understood terms and there was no pressure to go ahead with anything if you didn't want . She made it 1-1 like she knew you not just a person at the end of the phine
Excellent customer service from Laura…
Excellent customer service from Laura Niles she found the right package for my circumstances at a good price. Thank you.
Williams from was exceptional
Williams from was exceptional! He was very polite, professional, and took the time to provide us with all the information we needed regarding our life insurance. Highly recommended!
Kelly is amazing
Kelly is amazing. Thorough and always finds away to make this process a nice one who wants to discuss life insurance. But it’s needed and she does a great job. Thanks Kel
Cameron was amazing he talked us…
Cameron was amazing he talked us through the different levels of insurance and made sure this was applicable for us as a young family. He kept in mind our wishes at all times and I would highly recommend him and the services we received.
Great service, great experience
Helen called me today and took the time to explain everything, find cover that worked for me and my personal circumstances and was extremely friendly in the process. Couldn’t thank her enough for her help today and I’ve come away from it all with cover that gives me peace of mind
Painless Life Insurance
Life Insurance is something we all have but dont pay much attention to. It was nice to have the document reviewed by William Redgrave and the young lady who initiated the call. William was polite, respectful of my time, had a good sense of humour when asking
questions and very patient when listening to my answers.
Explanations were given clearly and direct. Anything that i didnt understand, William broke down with examples that i could connect with in everyday life.
It was nice to be able to chat without being bombarded with policy jargon. One thing that really stood out about William, waa the way that the costings of the Life Insurance was calculated. At no time did I feel pressured for a 'hard sell' . William suggested plans that were not only suitable for me but my finances too. It makes a refreshing change to find a company like that, but then what can you expect from a company called 'Hug Life'.
I am wary to recommend organisations to others, but i will in this instance. Lets hope the excellent service continues.
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