While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often going above and beyond expectations. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and proactive support. People find the platform itself to be intuitive, easy to use, and efficient, making complex processes straightforward. However, some customers mentioned initial difficulties during the setup or onboarding process, finding it less intuitive than expected, especially for those without a legal background. A few other people also felt that the turnaround time for certain issues could be improved, and some experienced challenges with resolving errors, describing the company as difficult to deal with in those instances.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

User experience

Customers consistently note positive experiences with the platform's user experience. Reviewers frequently... See more

Service

Clients share positive opinions on service, highlighting its efficiency and professionalism. Many reviewers... See more

Response time

People report positive experiences with response time. Many customers praise the excellent and responsive... See more

Based on these reviews

Rated 5 out of 5 stars

Vestd is a powerful and very useful platform. It pays back pretty quickly once you get to grips with it. I'm constantly finding new ways to use it, reduce my admin time, produce professional document... See more

Rated 5 out of 5 stars

Vestd is a great platform with an equally great support team. They have demystified complicated processes, terms, etc. It is refreshing to see Founders create a system that shows they have not forgott... See more

Company replied

Rated 5 out of 5 stars

We sometime refer to vestd when talking about how slick our own platform and service offering should be. It is so good on all aspects that I cannot think of a way to improve it. The platform is ni... See more

Company replied

Rated 5 out of 5 stars

Vestd have been superb in helping us with our scheme and going above and beyond to make sure it was set up in the best way and runs smoothly on an ongoing basis. Big shout out to Louise Howker for hel... See more

Company replied


Company details

  1. Software Company
  2. Alternative Financial Service
  3. Business to Business Service
  4. Legal Services
  5. Non-Bank Financial Service

Written by the company

Vestd, the sharetech platform. The FCA-regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. And for investors, or those looking to secure investment… Vestd gets cap tables sparkling clean, makes cofounder prenups a walk in the park, makes shareholder comms and security as easy as pie and helps to make businesses irresistible to investors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User-friendly with a great support team

Vestd have a brilliant platform and make it easy to manage share options.
Whenever help is required, their brilliant support team (big shout out to Matt H) are always around to assist

July 28, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you for your kind feedback, Nana. We’re really proud of our team, and Matt will be delighted to see this! Please don’t hesitate to reach out if there’s anything else we can help with.

Rated 5 out of 5 stars

Have been using Vestd for several years…

Have been using Vestd for several years and they have always been very good, both the platform and the customer support.

August 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you, Mehul. We truly value your feedback. It’s been a pleasure to support you so far, and we’re excited to continue doing so.

Rated 5 out of 5 stars

Trust is at the heart of this platform’s value.

What stands out to me is not just how simple and intuitive Vestd is to use, but the people behind it - genuine professionals who are clearly well-versed in both the subject matter and the platform itself. Their expertise and approachability elevate the entire experience. I highly recommend Vestd, not only for the product, but for the exceptional team that supports it.

July 29, 2025
Unprompted review
Vestd logo

Reply from Vestd

Wow! What a review. Thank you, Mitchell. We're incredibly proud of our team, and glowing feedback like this is precisely why. If there's anything you need, you know where to find us.

Rated 5 out of 5 stars

Excellent platform, exceptional customer support

The platform really takes the stress out of managing an employee option scheme. Very user friendly, excellent company secretarial features and overall saves a huge amount of brain-ache, especially with compliance. First class Customer Support, with a special shout to Becky Pollard who was amazing over a period of about 9-12 months. Fully recommend.

July 14, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you, Ian! We’re glad the platform has made things simpler and that Becky’s support has been such a highlight. She’ll be so pleased to hear this.

Rated 5 out of 5 stars

Intuitive and easy to use platform with great support

We utilised Vestd for setting up and managing our EMI scheme. The platform was much more cost effective and engaging for our employees to use vs. managing and building our EMI scheme through traditional means. The team have built a great product and the support and customer team were always on hand with any questions.

July 8, 2025
Unprompted review
Vestd logo

Reply from Vestd

We really appreciate your feedback, Sagar - thank you! It’s great to know the platform has delivered both value and engagement, and that our support team were there to assist along the way.

Rated 5 out of 5 stars

Matt Horner 5*

Matt Horner was an absolute gent. He was attentive, super clear and precise and a great account lead. Vestd are lucky to have Matt, he is very knowledgeable and helped me file my returns with ease.

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you so much, Zain! Matt will be thrilled to hear this. We’re very fortunate to have him on board and incredibly proud of our Support team.

Rated 5 out of 5 stars

Excellent support

Vestd have provided support above and beyond what I would have expected. It has been very hands on and proactive, and also very timely as we set up the company. Moving forward it has delivered on being a one stop repository for all things hare related and well worth the invetsment

July 7, 2025
Unprompted review
Vestd logo

Reply from Vestd

We really appreciate your feedback, Susan - so thank you! It’s great to know our support made a difference in the early stages and that the platform is delivering as your central hub for all things share-related.

Rated 5 out of 5 stars

HMRC Support Addon - do it, it's worth it

When you undertake any annual process that's relatively new to you its always quite a daunting affair anyway. But then add to that, some seemingly simple changes to your Company's structure and you're now faced with a complex situation which doesn't seem to fit any of the standard responses and so fills you with horror at the thought of submitting anything incorrectly to HMRC.
I would definitely recommend spending a little bit more each more for the HMRC support addon they offer, it's simple to addon at any time.
Ash went above and beyond after he should have finished work for the weekend to make sure I was happy with our submissions

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Hi Hayley, we're so glad that we could help you navigate this process! Ash is a superstar, and we'll be sure to pass on your praise. Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Great experience with Matt guiding me…

Great experience with Matt guiding me through the ERS annual returns. He was super helpful and was able to get it done quickly and easily

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Hi Sonia, Matt is over the moon to hear your positive feedback (as are we all!), so thank you so much.

Rated 4 out of 5 stars

The platform is good

The platform is good, and support staff knowledgeable. My only criticism is there isn't a telephone number to call if you need help. You have to email and wait for a call.

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thanks so much for taking the time to leave a review! We aim to respond as quickly as possible to queries, but we totally understand the ease of just hopping on a call, so we'll certainly take that feedback on board.

Rated 5 out of 5 stars

Excellent support

Excellent support throughout our relationship, especially when you need it most.

VESTD definitely makes the whole experience simple and easy, enabling us to get on and do what we're good at and not get lost in what we're not good at.

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you, Nick! We’re thrilled to hear we’ve been able to make things simpler and help you focus on what you do best.

Rated 5 out of 5 stars

Many thanks to Matt and Becky who…

Many thanks to Matt and Becky who helped me navigate the HMRC web site initial and annual EMI notifications, which had me very frustrated until they helped out.

July 4, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thanks for your feedback, Tim! We’re glad Matt and Becky were able to guide you through the HMRC EMI notifications and make the process easier. We've passed on your kind words!

Rated 5 out of 5 stars

Brilliant platform

We've been using Vestd for the last 18 months now and I have to say the platform is absolutely brilliant. It makes life so much easier to manage our EMI scheme, with simple step by step instructions and useful guidance with reporting to HMRC. The team are always really helpful and knowledgeable whenever I have a query or need their help. The only negative is that I do find it frustrating that you can not just pick up the phone and speak to someone if you need a quick bit of advice. You can email, which can sometimes take 24/48 hours to reply or can book an appointment for a few days in advance. Aside from this though, I am really impressed with the platform and the ease of navigating around it. I would highly recommend to anyone wanting to implement/manage their EMI scheme.

June 26, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you for your thoughtful feedback, Lisa! We’re thrilled that the platform has made managing your EMI scheme easier and that our team has been helpful along the way. We also appreciate your note about response times, and we’re always looking for ways to make support even more accessible. It’s fantastic to hear you’d recommend the platform, and we really value your support.

Rated 5 out of 5 stars

Exceptional platform and team – a must for EMI schemes and corporate governance

We’ve been using Vestd at easyStorage to manage our employee share options scheme (EMI) for 5 years and I cannot recommend them highly enough.

From the start, the platform has been intuitive, reliable, and remarkably efficient, taking what is usually a complex and admin-heavy process and making it seamless. It’s not just about EMI — Vestd has also provided us with a smart and simple governance framework that gives us full visibility and control over our cap table, resolutions, and company structure.

What truly sets Vestd apart, though, is the team. Every interaction we’ve had — whether with onboarding, support, or advice — has been incredibly helpful, responsive, and above all, knowledgeable. They understand not only the mechanics but also the strategic implications of equity and governance, which has made a big difference to us as we scale.

If you're running a startup or a growth business and want a clean, compliant, and effective way to manage share schemes and corporate governance, Vestd is the gold standard.

June 26, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you for sharing your experience and such a wonderful review of our team! We really appreciate your recommendation and look forward to supporting easyStorage as you scale. Exciting times ahead!

Rated 5 out of 5 stars

Setting up an EMI share scheme for the…

Setting up an EMI share scheme for the first time is quite daunting, however managing this through Vestd took away a lot of the stress. In particular the support I received from James Schembri was invaluable and he was a pleasure to work with throughout the process.

June 24, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thanks so much, Richard. We know setting up your first EMI scheme can be daunting, so we’re glad that the platform and James were able to make the process easier. We’ve shared your kind words with him!

Rated 5 out of 5 stars

Good Easy System to Use

Vestd is very simple and easy system to use and help manage our share capital. As a start up company it has reduced the admin in issuing new shares and managing the shareholder base.

Help desk has also been very good and responsive

June 23, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you, Gerard! We’re thrilled the platform has made managing your shares easier and that our Support team has been helpful and responsive.

Rated 5 out of 5 stars

I'm a business advisor working with start-ups

I'm a business advisor working with start-ups so I've used many other platforms but my favourite is definitely Vestd. It's got all the functionality I need, it's less than others (like Carta), and we certainly save on legal fees by using standard documentation and processes (e.g. our EMI scheme). I've been using Vestd for about 3 years now.

Customer Service is important with a product like this. I don't expect legal advice but it is helpful to know how various situations are normally handled by others using the platform - this sort of guidance has been readily available. The support I've had from Mark and the team has been excellent. For example, he recently helped me understand that a 6 month sabbatical by one of our staff would be a disqualifying event as far as the person's EMI share options are concerned. Good to know now rather than discover it on exit!

June 21, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you for sharing your experience, Andrew. Delighted to be your go-to platform all these years, helping you save time and reduce legal costs. It’s especially great to hear that Mark and the team have been able to provide helpful guidance along the way - we’ll be sure to pass your kind words on!

Rated 5 out of 5 stars

Would give 6 stars if I could!

Would give 6 stars if I could!

Great product and flexible team when it comes to billing

June 18, 2025
Unprompted review
Vestd logo

Reply from Vestd

Thank you, Jonny! We’re glad you’re enjoying the platform and that we were able to support you. Six stars! TrustPilot, are you reading this?

Rated 5 out of 5 stars

The Vestd platform and tools therein…

The Vestd platform and tools therein have been immeasurably helpful to us as a startup and in the midst of a cap'raise.
When we've needed help, or to address a mess-up on our part or a bug in the platform, Vestd have quickly responded and addressed the issue. Particular shout out in this regard to James Schembri who has gone above and beyond on a number of occasions.

June 12, 2025
Unprompted review
Vestd logo

Reply from Vestd

Hi Peter, thanks for your kind words and shout-out for James! We're glad we could support you at a critical moment, such as an investment. If you have any ideas for how to make the platform even better, we're all ears!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look