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Rated 3 out of 5 stars

I had three orders that were 'Unfilled' until I notified you that I hadn't received them. Then I got two of the three. The third one still has not been sent.

Rated 5 out of 5 stars

I thought the taste was good and it did seem like an effective probiotic. I did not like the texture. I am highly sensitive to textures especially when eating and the almost gritty/ powdery texture wa... See more

Rated 5 out of 5 stars

I highly recommend Viactiv to everyone! I started taking it and within a week,noticed improvement in how I was feeling. I continued to take it for 4 weeks and went from feeling sluggish and bloated, t... See more

Rated 5 out of 5 stars

There was a glitch in my transaction, but customer service was kind enough to work it out. I was unhappy with the purchase , but due to their customer service I am now happy and was taken good care of... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

The official store of Viactiv digestive health products.


Contact info

4.1

Great

TrustScore 4 out of 5

90 reviews

5-star
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Rated 5 out of 5 stars

Customer Service worked it out

There was a glitch in my transaction, but customer service was kind enough to work it out. I was unhappy with the purchase , but due to their customer service I am now happy and was taken good care of.

December 6, 2020
Viactiv Store logo

Reply from Viactiv Store

Hi Sally. In our system, I see that the refund was processed on November 17th. I am researching this to understand why you have not gotten your refund from Paypal. I will be reaching out to you by email to resolve this as not getting your refund is unacceptable. I am sorry you experienced this issue, but we will get it fixed.

Rated 3 out of 5 stars

Decrease in quality / Recipe change?

I've purchased Viactiv before and they were great. The taste and texture seems to have changed. I believe this is the case as this time, the chews were sticking to the wrapper and seemed slightly melted and deformed. I have never experienced that before. Also, the digestive benefits seem to have diminished. I was disappointed.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome!

The free sample I received came at an incredible price and was not only delicious but noticeably improved my gut health. I didn't continue my subscription because Viactiv is a bit too pricey for me, but I'm really glad I tried it!

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

I enjoy these chews

I enjoy these chews. I’ve purchased several times, I just would like for them to be less expensive.

January 3, 2020
Unprompted review
Rated 1 out of 5 stars

Need a refund

When I got a trial order (not free), they signed me up for a prescription without me knowing and charged me nearly $30 for the next order. I never activated my account and saw nothing about the subscription when getting the trial. The product doesn’t work at all either. Overall disappointed 😕

December 10, 2019
Unprompted review
Rated 5 out of 5 stars

Best probiotic ever!

Great product!!! Affordable price and for sure I’ll totally addicted to use it. You see the benefits right away and is almost impossible to forget to have it everyday, because it is so yummy!

December 4, 2019
Unprompted review
Rated 2 out of 5 stars

I tried and did not like

I tried and did not like. i still have original container almost full. I just got notification that they are sending again. I did NOT sign up for a subscription. Disputing charges with PayPal. Did not work for me.

December 3, 2019
Unprompted review
Viactiv Store logo

Reply from Viactiv Store

We are sorry you did not like the product. Yes...when you signed up for the Free Trial, you signed up for automatic shipments every 6 weeks...but it can be cancelled at any time. We have cancelled your subscription for you and refunded you for the last order that you were notified about.

Rated 5 out of 5 stars

They work

They work as far as I can tell, they help my stomach.
I am happy there are no gums, locust bean, carrageenan and other crap that are in the products.

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

Great taste and effective!

Really enjoy the taste and effectiveness. I would continue to buy, but they are on the pricier side. If you can afford them, I would highly suggest!

November 5, 2019
Unprompted review
Rated 2 out of 5 stars

I have yet to receive the sample you…

I have yet to receive the sample you promised me. Therefore I have notning more to comment.

October 20, 2019
Unprompted review
Viactiv Store logo

Reply from Viactiv Store

Hi Martha, We just looked up your account and it appears there was an issue with the shipment not being able to be delivered to PO Box, so it was returned to us. I have refunded your money. Sorry for the inconvenience.

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