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Rated 3 out of 5 stars

I had three orders that were 'Unfilled' until I notified you that I hadn't received them. Then I got two of the three. The third one still has not been sent.

Rated 5 out of 5 stars

I thought the taste was good and it did seem like an effective probiotic. I did not like the texture. I am highly sensitive to textures especially when eating and the almost gritty/ powdery texture wa... See more

Rated 5 out of 5 stars

I highly recommend Viactiv to everyone! I started taking it and within a week,noticed improvement in how I was feeling. I continued to take it for 4 weeks and went from feeling sluggish and bloated, t... See more

Rated 5 out of 5 stars

There was a glitch in my transaction, but customer service was kind enough to work it out. I was unhappy with the purchase , but due to their customer service I am now happy and was taken good care of... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

The official store of Viactiv digestive health products.


Contact info

4.1

Great

TrustScore 4 out of 5

90 reviews

5-star
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Rated 5 out of 5 stars

Viactic is a winner!

I have used viactiv calcium in the past so it is a tried and trusted brand. I feel confident using the viactiv probiotic. Thanks Viactic!

September 18, 2019
Unprompted review
Rated 5 out of 5 stars

This is a terrific product

This is a terrific product! My order came very quickly, and the although I have only been taking the chews for about 2 weeks, I have already noticed a big improvement in my digestive health...

September 11, 2019
Unprompted review
Rated 1 out of 5 stars

Bad customer service and did not help at…

Bad customer service and did not help at alll! Want to cancel the auto ship and they told me they don’t have auto ship but yet it gets taken out of my bank account every month help So i don’t want to continue a membership !!

September 10, 2019
Unprompted review
Viactiv Store logo

Reply from Viactiv Store

We are sorry you did not have a good experience. If you have some suggestions on what we should do better, we would love to hear more so that we can continue to improve. It is not clear from reviewing your account where we let you down..

I can confirm that your subscription was cancelled on August 14th as was stated in the email to you.

Rated 3 out of 5 stars

not for me

* they sent item as promised
* cost with shipping is high for what you get
* they taste fine and have the texture of a tootsie roll
* i have very bad arthritis and i cannot open the wrapper on these tiny things
* i'll just go back to eating yogurt

September 2, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Received my package days after it reached the UPS station, so when thr package it arrived it was melted and I could not eat them at all. Which is not Viactiv's fault BUT I reached out to Ups about this and since Viactiv sent the order Viactiv has to reach out to Ups to solve the problem so i tried calling several times and emailed and bo response still so I just went ahead and cancelled my subscription. Don't buy from this company.

August 27, 2019
Unprompted review
Viactiv Store logo

Reply from Viactiv Store

Hi Dolores, we are sorry that there was an issue with UPS delivering your product. I was unable to find any details of you contacting our online store for assistance, so if you could please contact us at help@viactivstore.com I can assist you in getting a replacement product and we can better understand your trouble in contacting us so that we can correct any confusion for others in the future.

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