SCAMMERS ! NEVER Rent from this company and AVOID with all means. This company will always give you a car with damages and will claim the same damages multiple times. This is their business SCAM mod... See more
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We had some trouble at check-in with card expiring soon (totally our fault). The young guy at the desk was a complete professional for the whole check-in process, spoke great English and was patient... See more
We hired a car from Bergamo airport and were extremely impressed with the whole process. I had some concerns regarding a driving licence before I booked and my emails were always answered promptly.... See more
Company replied
The Viaggiare agency in Bergamo is a relatively small car rental. The personnel I met had a way above standard attention to their customers (me as well as others renting the same day). A problem solvi... See more
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Company details
Written by the company
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Viaggiare Rent - Let's Go!
Written by the company
- La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
- Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.
Contact info
Via Aeroporto 13, 24050, Orio al Serio, Lombardia, Italy
- +39 340 6132637
4.0
Great
654 reviews
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Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Pick up service was quick and easy
Pick up service was quick and easy. The car provided was clean and very comfortable to drive around.
February 18, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Excellent service and unbeatable price!
Excellent service from pick-up to drop-off. Unbeatable price and hassle free experience. Initially, I was a bit hesitant to use a lesser known rental company but I can only recommend their services at Bergamo Airport.
February 9, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Cheap price
Cheap price. Car was ok and it was a very smooth and fast deliverance
February 8, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
All good
All good, but you have no guarantee that you will receive the booked size of a car
January 25, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear customer,
following our terms and conditions "All reservations are binding with regard only to the price categories and not to the types of vehicles; the preferences in the models are subject to the availability of the Lessor and are to be understood as not guaranteed at the time of booking."
For more information you can contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent.
Overall good experience
Overall good experience, got an upgraded car but there was no ski racks installed as asked when booking, managed to get away without them. Car park is quite far away and you have to get there with shuttle bus which can be quite full.
January 11, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you for your feedback. We are happy to have satisfied your needs, your words are an opportunity for us to grow and improve.
Our company don't provide ski racks.
The parking P3 is reached with shuttle service.
Best regards.
Viaggiare Rent
We rented the car with zero excess and…
We rented the car with zero excess and we didn't have any problem.. they kept 150eu for a deposit and returned them after 15days . The car was new and clean..all good.
December 29, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Unjustified Charges and No Customer Support – Disappointing Experience
I rented a Fiat Panda from Viaggiare Rent at Milan Bergamo Airport between December 12, 2024, and December 25, 2024, and unfortunately, my experience was far from satisfactory.
Despite returning the car in perfect condition and ensuring the fuel level matched what it was at pick-up (as thoroughly documented with photos and videos), I was unexpectedly charged an additional €43.01. On the return date, the office was closed due to Christmas, so I followed the drop-off procedure, leaving the keys in the designated slot and recording the entire process for verification.
After an additional €43 charging I immediately contacted customer service, providing all the evidence needed to clarify this matter. However, despite my efforts, I have yet to receive any response or explanation. You gonna get just an automatic e-mail. This lack of communication is deeply frustrating and unprofessional, leaving me disappointed in the service I received.
I trusted Viaggiare Rent to provide a seamless rental experience, but this unjust charge and the absence of customer support have shaken my confidence. I sincerely hope the company addresses this issue promptly and improves its approach to handling customer concerns in the future.
December 25, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear customer,
We understand your frustration for the lack of response from our customer service team. We are looking into this matter to understand what happened and will be in touch as soon as we have more information. We appreciate you bringing this to our attention and giving us the opportunity to improve.
Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent.
Good rental condition,almost brand new…
Good rental condition,almost brand new car,easy pick-up!
December 27, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Okay, but snow chains and car wash not included
In winter, snow chains are compulsory in Italy, but they are not included in the rent and must be paid separately. Also, the car must be returned clean.
A part of the above, the car was good and clean, and the price was low.
January 1, 2025
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear customer,
it is in the interest of the customer to add the winter equipment.
The car must to be returned at the same state at the pick-up time.
For any other information you can contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent
We have been fraudulently charged…
We have been fraudulently charged 80,04€ for a rental three weeks ago, we have emailed numerous times, called and you still don’t answer!! Absolutely horrendous, we will definitely report you to customer protection but have some decency to respond!!
December 16, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear customer,
we apologise for the delay of our answer.
our customer service office is following this case and is going to give you a feedback.
Best regards.
Viaggiare Rent.
Good service and good price
December 19, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Fairley quick at filling out the…
Fairley quick at filling out the collection forms. very happy with the car provided. Quick return and no issues.
December 10, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Gentile Cliente,
la ringraziamo per il suo feedback. Siamo lieti di aver soddisfatto le vostre esigenze, le sue parole sono per noi occasione di crescita e di miglioramento.
Cordiali saluti.
Viaggiare Rent.
The disadvantage of the rental company…
The disadvantage of the rental company is that they charge an additional fee for winter tires or tire chains. In my opinion, a car rented during the winter should be prepared for driving in accordance with the legal requirements in force in the country
December 11, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear customer,
it is in the customer’s interest to ask for winter equipment when piking -up the car.
You can find the price in our website at https://www.viaggiarerent.com/ in the special rental condictions.
For other informations, you can contact our customer service at customercare@viaggiaresrl.it
Best regards.
Viaggiare Rent.
Great service
Great service. Great price & very efficient. Will use again.
December 9, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you for your feedback. We are happy to have satisfied your needs, your words are an opportunity for us to grow and improve
Best regards.
Viaggiare Rent.
Smooth rental process for a change.
Smooth rental process for a change.
November 9, 2024
Unprompted review
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Reply from Viaggiare Rent - Bergamo
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
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