All good! I was charged because of picking up the car a day after. This was because of renting the car via an intermediary.
Location
Switch locationContrada Montenegro 1, 72100 Brindisi, Puglia, IT
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See what reviewers are saying
A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above an... See more
Company replied
Simona and Naile, were amazing, but the whole team we dealt with was very helpful. We had an issue with our flight being delayed and they were very understanding and accommodating. The prices are m... See more
Company replied
We rented a Renault Clio and got a terrible indian car as “upgrade” ! We returned the car at 7.30 am but no one at the reception. Later that day they immedaitely charged a amount for damage on the... See more
Company replied
Company details
Written by the company
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Viaggiare Rent - Let's Go!
Written by the company

- La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
- Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.
Contact info
Contrada Montenegro 1, 72100, Brindisi, Puglia, Italy
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Brilliant service
Brilliant service, a little difficult to find our way back but Chiara helped via telephone. Lovely car will use this company again

Reply from Viaggiare Rent - Brindisi
Bad experience
A very bad experience.
First, I lost my credit card the day before leaving. Despite several suggestions from me (payment possible with a credit card by phone, other cards, someone else with me who could pay with their credit card, cash, etc.), they refused to accept it, and the only solution was to take out full insurance (twice as expensive). At that point, I was able to leave the deposit with my other card...
Second, I received a very aggressive call the evening after returning the car, telling me I hadn't returned it. At first, they refused to accept that I had indeed returned it. They then called me back 10 minutes later to tell me they had made a mistake.
Very helpful staff
Very helpful staff. We arrived late at night and they were very helpful getting us on the road very quickly. And when we returned the car, it was a very speedy process thanks to Niele (Hopefully spelt correctly) who was very helpful.

Reply from Viaggiare Rent - Brindisi
The car was fantastic
The car was fantastic, excellent AC ventilation. Chiara, the lady in the office where we dropped the car off, was very pleasant and professional. I would definitely use this rental company again (Viaggiare). Nice puck up a d drop off at the aiport too. Thank you.

Reply from Viaggiare Rent - Brindisi
Good car condition and friendly service
Good car condition and friendly service. Android auto was included which made navigation seamless. The rental facility is outside the airport but company provides free shuttle service.
Simona and Erica are fantastic!!!
Simona and Erica are fantastic!!!! Great service, very friendly.

Reply from Viaggiare Rent - Brindisi
One of the best!
There are far too many 'dodgy' or poor service car hire companies in Italy. This is not one of them. May I recommend you try them? You will not be disappointed!

Reply from Viaggiare Rent - Brindisi
The girls at the counter Nadia & Chiara…
The girls at the counter Nadia & Chiara were really nice and very helpful..they processed the collection efficiently and gave us help with local info.
The return also went very smoothly so we will use this small company again

Reply from Viaggiare Rent - Brindisi
New, fresh cars
New, fresh cars and easy transport from car rental to airport. Would use again!

Reply from Viaggiare Rent - Brindisi
Viaggiare car hire
Naile - lovely and helpful - thank you so much!
Very efficient office with very helpful staff - don’t hire a Mahindra though!!

Reply from Viaggiare Rent - Brindisi
Great service
We had a great experience renting a car for our holiday in Puglia, pick up and drop off were seamless and the staff made it very easy. Would recommend.

Reply from Viaggiare Rent - Brindisi
Really good service
Really good service, good shuttle to and from airport

Reply from Viaggiare Rent - Brindisi
Nails&Simona were super professional…
Nails&Simona were super professional and helpful since the first moment. Very well organisation to bring us from the airport to the office and same for the same back. I recommend 100%!

Reply from Viaggiare Rent - Brindisi

Reply from Viaggiare Rent - Brindisi
Tutto bene! 🙂
Everything was fine. The car was very new and we had a friendly staff.
Grazie mille 🙏🏼🙂

Reply from Viaggiare Rent - Brindisi
Antonio and Erica were great at the…
Antonio and Erica were great at the drop off. Make sure your on time with pick up as they only give an extra hour. Drop off point is not at the airport in Brindisi so ring ahead beforehand for location if you need it.

Reply from Viaggiare Rent - Brindisi

Reply from Viaggiare Rent - Brindisi
Great customer service
A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above and beyond to help them, and I’m truly grateful. We’ve been there many times, and it’s not always easy to find someone who’s bilingual—so that made a big difference. Huge thanks to Viaggiare Rent, and especially to Naila, for making their visit so wonderful. We’ll definitely be coming back. A big thank you from California!

Reply from Viaggiare Rent - Brindisi
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