Viaggiare Rent - Cagliari Reviews 

1,654
TrustScore 4.5 out of 5

4.4

Via dei Trasvolatori, 09030 Cagliari-Elmas, Sardegna, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Since the beggining it was very hard to do the checkin in the web, booking number and web were not working. My book was at 14h and I arrived at 13h45 and my car was not available, I have to wait... See more

Company replied

Rated 5 out of 5 stars

We picked up our rental car at Cagliari Airport and brought it back at Olbia Airport. The employees were very friendly and helpful and they spoke English well, partly even German. Nobody tried to se... See more

Company replied

Rated 5 out of 5 stars

Quick and smooth check-in and check-out, with very friendly staff. We were pleasantly surprised to receive a bigger and better car than we booked. Adding a second driver was cheaper directly at the... See more

Company replied

Rated 5 out of 5 stars

Perfect communication, fast process at pick up and even faster at drop-off. Kind woman at pick up who recommended us some places to visit. Awesome new clear car that made our holiday much better! Graz... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.

Viaggiare Rent - Let's Go!

Written by the company

La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.

Contact info

  • Via dei Trasvolatori, 09030, Cagliari-Elmas, Sardegna, Italy

  • 3480415200

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,654)

2,129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rented a top car

I rented a top car, which was brand new. The reservation went very quickly. Matteo helped me very well and was helped quickly when checking out so I could continue with my trip. Normally it takes forever to check in and out.

June 19, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Best way to see the island… Got to see…

Best way to see the island… Got to see all the sites, beaches, cafés even the flamingos… Highly recommend it! Mateo was awesome.

June 13, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari


Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Everything was great

Everything was great. The car was new and well prepared for the journey. Thanks to Matteo for helping us.

June 13, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari


Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

All good

All good. Thanks Matteo.

June 10, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Again

Everything was fine. We had a car for 2 weeks. The pick up was quick and polite. At the return Matteo did also a fast job.

We had no problems.

June 7, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Gracie Mile Laom

May 23, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Elena was fantastic

Elena was fantastic, she communicated well, was great service and gave off good vibes

June 1, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari


Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Very nice and helpful staff

Very nice and helpful staff. Car in good condition. I recommend!

May 30, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari


Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Elena was super helpful at checkout

Elena was super helpful at checkout! Her extra effort to process me quickly helped me to make my flight.

May 29, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

We’ve enjoyed the service and the car

We’ve enjoyed the service and the car. Gentle employees. Thanks Matteo

May 23, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 2 out of 5 stars

2.5 hour pickup waiting time, drop off good, thanks matteo

Checkin: simply the worst experience, it took 2.5 hours to pick up the keys for the car, longer than my flight! Just operational flawed. Rather book with hertz, or Europecar, a global brand, unless you don’t mind waiting hours!

The car was great, and the drop off was perfect, thanks to Matteo!

May 16, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer,
Thank you for writing a review. Your opinion is very important to us, as we constantly strive to improve and grow.
We are sorry for what happened and we are at your disposal to investigate the matter further.
Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Sincerely,
the Viaggiare Rent staff

Rated 4 out of 5 stars

I almost awarded 5 stars but there were…

I almost awarded 5 stars but there were several issues that took too much time to get resolved and created road blocks on making the car rental as simple as it should have been.

May 7, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer,
Thank you for the review, for us it is a help for the growth of our company. We remain at your complete disposal...even to win the last star!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Matteo is very good ,and company is…

Matteo is very good ,and company is perfect for me. Thanks very much

May 9, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. I had no problems returning the car. Everything went smoothly and correctly. I caused small problems with the service, but they helped me. The car I had was a Panda and it worked very well. I am sure I will use this car rental again.

April 13, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Cheap and efficient

Cheap and efficient. No problems with the car or the return of the deposit. I booked a few days before stay in Cagliari.

April 10, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Nice staff and very friendly

April 3, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Matteo and Riccardo was very friendly…

Matteo and Riccardo was very friendly .i was very sattisfied with the car evrything perfetto!!

April 6, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you for your review. Our collaborators are delighted to read his words. Greetings from all the Viaggiare Rent staff!

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY.They scammed me . I rented a small car from Cagliari airport and when I returned it they examined the car in fine detail and charged me €450.86 for two small scratches that I didn’t do.If you do decide to use them make sure you photograph every scratch and scuff on the car when you pick it up and drop it off,otherwise you could save a lot of time and use a reputable company. to discrediting me my name is Robert Owen I picked up the car from Cagliari airport on 4 April 2024 and the reservation number is CAG453

April 4, 2024
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, since we have no reference, we cannot verify your file. We wish to point out that any report and/or negative review, sent without the customer and/or the relative rental practice being able to be traced, does not allow the undersigned Company to proceed with the necessary investigations. You can therefore write to us at customercare@viaggiaresrl.it specifying your contract number. Therefore, in consideration of your review, it would have been appropriate, for intellectual honesty, to provide more details regarding your rental, such as for example your name and surname or rental agreement number, in order to be able to investigate your file and provide you an acknowledgment fact. It could also be assumed that, since we have no details on your name and/or hire, your review is simply aimed at harming the image of our Dear Company by spreading comments that are not very credible and in this case slanderous.
We are sorry but we cannot provide details about the booking you provided.
We caution you to remove your absolutely free and unsubstantiated negative review of our Company.

Rated 5 out of 5 stars

excellent service.

December 8, 2023
Unprompted review
Viaggiare Rent - Cagliari logo

Reply from Viaggiare Rent - Cagliari

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look