The website was a bit difficult to navigate when trying to add a car seat; however, at least they offered the option as most other similar companies do not. The pick-up and drop-off process was simple... See more
Company replied
Aeroporto di Pescara, 65131 Pescara, Abruzzo, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The website was a bit difficult to navigate when trying to add a car seat; however, at least they offered the option as most other similar companies do not. The pick-up and drop-off process was simple... See more
Company replied
Definitely recommended and good service... just disappointed because we reserved a Fiat 500, even paid extra for 'ELITE' and in the end there is no Fiat 500 in their offer, only Fiat Panda... and that... See more
Company replied
Got charged euro 25 at Pescara airport as the car needed a small cleaning inside. Wasn’t told beforehand that car would need to be as clean as collected otherwise would have done so before returning.... See more
Company replied
The second time we have used this company and both times have been smooth and a good experience. Sara and Antonio were extremly helpful, friendly and professional. Very easy to deal with and we will... See more
Company replied
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Written by the company

Aeroporto di Pescara, 65131, Pescara, Abruzzo, Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy and straightforward process, didn't have any issues. The car was good and clean, 100% recommended

Reply from Viaggiare Rent - Pescara
Special thanks to Antonio from Pescara airport for his outstanding assistance and professionalism

Reply from Viaggiare Rent - Pescara

Reply from Viaggiare Rent - Pescara
Great service renting car at Pescara airport. Would highly recommend

Reply from Viaggiare Rent - Pescara

Reply from Viaggiare Rent - Pescara
Excellent service from pick up to drop off.

Reply from Viaggiare Rent - Pescara

Reply from Viaggiare Rent - Pescara
The website was a bit difficult to navigate when trying to add a car seat; however, at least they offered the option as most other similar companies do not. The pick-up and drop-off process was simple and straightforward, with the deposit released almost instantly. The car was clean and reliable. Would highly recommend as had no issues with them whatsoever and the price was the best available in the area. Will definitely use again.

Reply from Viaggiare Rent - Pescara

Reply from Viaggiare Rent - Pescara
Car was great, competitively priced and we were on our way from Pescara airport within half an hour. So all good then.
I would have given Viaggiare 5 stars had it not been for my experience when returning the car. Upon our return we were approached by 3 or 4 men (who presumably valet the cars before the next customer). They said that the car was too dirty and we were asked to sign something that accepted this! I refused to sign because I did not accept that this was the case. This could have been quite an intimidating experience for some. I had hired the car for nearly three weeks and yes, it would need to be washed; cars sometimes do! It was in no way however in a condition that could possibly be considered to be unacceptable. Would I use Viaggiare again? Absolutely, but I do think they need to review this aspect of their operation.
I note from their reply to my review ”except for wear and tear proportionate to the duration of the rental". Exactly my point, the cleanliness of the car was proportionate to 3 weeks use. They have also now deducted £20 from my card.
Would I use again? Absolutely not.

Reply from Viaggiare Rent - Pescara
English only I am afraid My experience overall was good. just don't like your fuel policy should be full to full and not as found!

Reply from Viaggiare Rent - Pescara
Thank you to the nice lady for helping me out.

Reply from Viaggiare Rent - Pescara
Excellent staff wonderful car. Shame I had to give it back a day early!!

Reply from Viaggiare Rent - Pescara
Everything went really well, apart from two small scratches on the driver's door, the car was OK. The man at the counter was also very nice. Thank you very much.

Reply from Viaggiare Rent - Pescara
Willingness to care for clients and adjust to the unexpected.

Reply from Viaggiare Rent - Pescara
A perfect collaboration and smooth pickup and dropp off transition.

Reply from Viaggiare Rent - Pescara
Why is it deemed acceptable to have an empty office at the time you are due to pick up your car and the staff on the end of the phone think it is acceptable that they come 30 minutes later to check you out,because they are "washing cars"?Does this seem professional to you?

Reply from Viaggiare Rent - Pescara

Reply from Viaggiare Rent - Pescara
Courteous & patient staff with no hidden extras and no hard sell for additional extras....many thanks!

Reply from Viaggiare Rent - Pescara
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.