Viaggiare Rent - Pescara Reviews 

503
TrustScore 4.5 out of 5

4.5

Aeroporto di Pescara, 65131 Pescara, Abruzzo, IT


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Rated 5 out of 5 stars

The website was a bit difficult to navigate when trying to add a car seat; however, at least they offered the option as most other similar companies do not. The pick-up and drop-off process was simple... See more

Company replied

Rated 4 out of 5 stars

Definitely recommended and good service... just disappointed because we reserved a Fiat 500, even paid extra for 'ELITE' and in the end there is no Fiat 500 in their offer, only Fiat Panda... and that... See more

Company replied

Rated 3 out of 5 stars

Got charged euro 25 at Pescara airport as the car needed a small cleaning inside. Wasn’t told beforehand that car would need to be as clean as collected otherwise would have done so before returning.... See more

Company replied

Rated 5 out of 5 stars

The second time we have used this company and both times have been smooth and a good experience. Sara and Antonio were extremly helpful, friendly and professional. Very easy to deal with and we will... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.

Viaggiare Rent - Let's Go!

Written by the company

La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.

Contact info

  • Aeroporto di Pescara, 65131, Pescara, Abruzzo, Italy

4.5

Excellent

TrustScore 4.5 out of 5

503 reviews

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4.5

All reviews

(503)

2,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service.

The rental experience was great, we were given a small car, but it didn´t have windshield wiper fluid, I went to fill it up and found that the engine oil cap was missing, checked the levels and reported inmediately, they organized a replacement car (upgrade) without any issue.

Very happy.

August 16, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Gentile Cliente, la ringraziamo molto per la sua recensione a 5 stelle, ci auguriamo di rivederla ancora da noi!
Un saluto da parte di tutto lo staff Viaggiare Rent!

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Great service.

Great service.

August 18, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Gentile Cliente, la ringraziamo molto per la sua recensione a 5 stelle, ci auguriamo di rivederla ancora da noi!
Un saluto da parte di tutto lo staff Viaggiare Rent!

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Tutto perfetto

Tutto perfetto

August 13, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Gentile Cliente, la ringraziamo molto per la sua recensione a 5 stelle, ci auguriamo di rivederla ancora da noi!
Un saluto da parte di tutto lo staff Viaggiare Rent!

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 1 out of 5 stars

Horrible experience.

Horrible experience.
1. The car wasnt ready on time, had to wait for a whole hour.
2. Rented a Fiat Tipo Aegea with large trunk and they gave us a small Renault Clio - saying "it's the same"
3. The car has very weak engine, problems overtaking even small lorries, definitely the cheapest they could buy.
Don't rent cars through this agency!

August 7, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Gentile Cliente,
la ringraziamo per aver scritto una recensione. La sua opinione è molto importante per noi, poiché ci impegniamo costantemente per migliorare e crescere.
Siamo spiacenti per quanto accaduto e siamo a sua disposizione per approfondire la vicenda.
Non esiti a contattare il nostro servizio clienti all’indirizzo customercare@viaggiaresrl.it
Cordiali saluti,
lo Staff Viaggiare Rent

Dear Customer,
Thank you for writing a review. Your opinion is very important to us, as we constantly strive to improve and grow.
We are sorry for what happened and we are at your disposal to investigate the matter further.
Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Sincerely,
the Viaggiare Rent staff

Rated 5 out of 5 stars

From start to finish it was a easy…

From start to finish it was a easy process . Friendly staff .

June 22, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 4 out of 5 stars

Definitely recommended, but unfortunately no Fiat 500 available :)

Definitely recommended and good service... just disappointed because we reserved a Fiat 500, even paid extra for 'ELITE' and in the end there is no Fiat 500 in their offer, only Fiat Panda... and that for a rental company in Italy ;). .. we opted for a Skoda, completely new size and of course we had to pay €48 extra. Ultimately a very comfortable car and yet overall very satisfied with the service. will definitely book a car with them again next time, and now we know that Fiat 500 is not available... :)

June 15, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Dear Customer,
Thank you for the review, for us it is a help for the growth of our company. We remain at your complete disposal...even to win the last star!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Top del top del top del top

June 10, 2024
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Gentile Cliente, la ringraziamo molto per la sua recensione a 5 stelle, ci auguriamo di rivederla ancora da noi!
Un saluto da parte di tutto lo staff Viaggiare Rent!

Rated 5 out of 5 stars

Recommend

👍 Fast and easy reservation, fast and easy check-in, friendly staff

May 28, 2024
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

The service and help from Sara was…

The service and help from Sara was exceptional and even though I was running late due to a delayed arrival I was reassured that she will be there to deal with the handover. We found the car to be clean and the whole process was seamless.

April 12, 2024
Unprompted review
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Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Good company

April 9, 2024
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Frienly and professional…

The second time we have used this company and both times have been smooth and a good experience. Sara and Antonio were extremly helpful, friendly and professional. Very easy to deal with and we will definitley use the service again.

February 9, 2024
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your review. Our collaborators are delighted to read his words. Greetings from all the Viaggiare Rent staff!

Rated 2 out of 5 stars

They must fix the petrol tank/guage

We filled the car full of petrol before returning it.You could not get any more in the tank.We were still charged for filling it with petrol.We showed all the mileage we had covered and other evidence ,but it was still not enough for the agency.Suggest that this is the way that they make their money.Make sure if you ever choose to use them.Make a video of the whole outside and inside of the car and the mileage and fuel levels Will consider whether I will ever use them again after this very poor experience.

January 24, 2024
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer,
Thank you for writing a review. Your opinion is very important to us, as we constantly strive to improve and grow.
We are sorry for what happened and we are at your disposal to investigate the matter further.
Do not hesitate to contact our customer service at customercare@viaggiaresrl.it
Sincerely,
the Viaggiare Rent staff

Rated 5 out of 5 stars

Very good experience

December 31, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your feedback. We are delighted to have provided you with a service of your choice to your liking. We hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

The kind support of Antonio and the…

The kind support of Antonio and the whole management office at your office in Pescara airport.

November 25, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your review. Our collaborators are delighted to read his words. Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

We have a great experience with…

We have a great experience with viaggiare…
They have a great staff with full information and assistance if needed specific Antonio…
Supported us to secure out trip..
Thank you Antonio for your service…

November 5, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your review. Our collaborators are delighted to read his words. Greetings from all the Viaggiare Rent staff!

Rated 1 out of 5 stars

We rented out a car in September.

We rented out a car in September.
The car was filled half with fuel so we told at the reception.
It was ok they said we know you can bring it back half full. We brought the car in perfect state and half full.
They charged us 24 euro’s from our account. Untill now after writing many e mails to several e mail addresses we still don’t know why.
Because they never answer.
That’s a shame.

October 4, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, as written within our terms and conditions we ask for the return of the vehicle in the same condition in which it was delivered, cleaning included. The 24 euros that were charged are related to the washing of the vehicle for failure to clean.

Rated 5 out of 5 stars

Excellent service and servility as…

Excellent service and servility as always.One could not ask for a better company when hiring a car.Antonio at Pescara airport is exceptional.

November 1, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you for your review. Our collaborators are delighted to read his words. Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Hassle free rental

September 24, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

Rated 5 out of 5 stars

Very quick service

Very quick service! Well done. I will komme again 👍😁

September 5, 2023
Unprompted review
Viaggiare Rent - Pescara logo

Reply from Viaggiare Rent - Pescara

Dear Customer, thank you very much for your 5-star review, we hope to see you again with us!
Greetings from all the Viaggiare Rent staff!

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