Vibrant Vegan Reviews 

607
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

We placed the order as we wanted a vegan selection of meals over the Christmas period. We chose Vibrant Vegan because they said they could deliver by 23rd December. Unfortunately we did not get our... See more

Company replied

Rated 2 out of 5 stars

We were excited to try this out but were disappointed with the taste of the meals. The dishes that are supposed to have no chilli heat, are too hot for my children. The fact that you are supposed to m... See more

Company replied

Rated 3 out of 5 stars

I purchased the "Trial Box 1 (4 meals) - No Spice" hoping to enjoy some tasty vegan food. However, so far, two of its dishes, the Keralan Kokonut Curry and the Rainbow Quinoa & Falafels were quite spi... See more

Company replied

Rated 5 out of 5 stars

Very easy to use website and ordering process. Good choice of interesting, nutritional, tasty, small batch made meals. Meals arrived well packaged. Long use by dates, you don’t need to eat everythin... See more

Company replied

Company details

  1. Meal Delivery
  2. Food Manufacturer
  3. Food Producer
  4. Frozen Food Manufacturer
  5. Grocery Delivery Service
  6. Online Food Ordering Service

Written by the company

We make ludicrously tasty plant-based meals, and deliver them to your door. We've done the hard work, so you don't have to!


Contact info

3.0

Average

TrustScore 3 out of 5

607 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(607)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely banging

I was pleasantly surprised how much flavour was inside these delicious meals. Furthermore, each meal is packed with protein and well labelled to ensure you can cater to your dietary requirements.

January 21, 2021
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Reply from Vibrant Vegan

Thanks Daniel! Chuffed you think our meals are banging 🙌

Rated 2 out of 5 stars

Nice food but poor service

I was a huge fan and regular customer over many months. Nice meals, albeit a tad expensive. However, I experienced very poor service where vibrant vegan were responsible for a wrong delivery and a data breach. The response was really not acceptable and the eventual offer of one free meal (having ordered hundreds) can’t be viewed as a genuine commitment to service. A shame, the meals are nice, but I’ve subsequently taken my custom elsewhere.

January 20, 2021
Unprompted review
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Reply from Vibrant Vegan

Hi Elliott, Thanks for taking the time to leave a review.

As you say, DPD did deliver one of your boxes to an incorrect address. We did try and reassure you that phone numbers are included on original labels (not on re-prints though, due to the way they are processed through the system), and this is where the person who the box was incorrectly delivered to will have found your number. The person who wrongly took your delivery in was keen to take it round to you. With the risks around covid, we asked them not to, telling them we would send you a replacement box.

We did try to make amends for the inconvenience with a discount off your next box, sorry to hear you didn’t feel this was adequate. We do hope we can welcome you back one day.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, items arrived really well packed. Have eaten two of the meals already, easy to heat up and tasty.

January 20, 2021
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Reply from Vibrant Vegan

Thanks Debra! Look forward to hearing what you think of the next three!

Rated 3 out of 5 stars

Nice but not a treat- lacking some zing

I was very excited for my vibrant vegan delivery despite it being a little pricier than other (non vegan) boxes. It all arrived on time, nicely packaged, nice branding and info sheets inside- all of that was perfect. But having had 4/5 of my boxes I am quite disappointed. They are nice looking but I feel every meal has lacked a certain zest/zing/spice. I found myself rummaging through the cupboards to find something to add to the meal to make it more interesting. I don’t know if this is because they are frozen and if so it would be helpful to be sent a box of condiments or list of suggestions (e.g. squeeze of lemon/splash of soy). Also feeling slightly frustrated that the trays they come in are not recycleable- though I don’t know if that can ever be remedied.

January 19, 2021
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Reply from Vibrant Vegan

Hi Sarah, thank you very much indeed for your review. We're super proud that our dishes contain way less salt than any of our competitors but we are taking your feedback on board, thank you 😊 All of our packaging is recyclable, reusable or sustainably sourced!

Rated 3 out of 5 stars

Average vegan food

We placed the order as we wanted a vegan selection of meals over the Christmas period. We chose Vibrant Vegan because they said they could deliver by 23rd December. Unfortunately we did not get our order until 28th December, missing the big day.

The food itself is very average. Lots of spice, not a lot of flavour.

January 18, 2021
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Reply from Vibrant Vegan

Hi Simon, thank you for your review. We're sorry to hear your order wasn't up to our usual standard.
We're super proud that our meals are much lower in salt than any of our competitors and please feel free to drop us an email at eathappy@vibrantvegan.co.uk to have a chat further!

Rated 5 out of 5 stars

I have been blown away by the quality…

I have been blown away by the quality and taste of the Vibrant Vegan meals. I love cooking from fresh and really dislike using ready meals but sometimes busy schedules means there isn't much choice. To have discovered a ready meal that is full of taste, texture and actually tastes like it has been prepared fresh has been life changing. Vibrant Vegan are by far the best ready made meals I have ever had. And incredibly well priced. Every vegans freezer should contain a Vibrant Meal for those days when you need speed and convenience are of the essence.

January 18, 2021
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Reply from Vibrant Vegan

Wow Jo! We might have to ask you to write our ads for us! Thank you!

Rated 5 out of 5 stars

Food was really nice

Food was really nice! Definately makes trying veganuary easier! Maybe a few more meal options though? 🤔

January 15, 2021
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Reply from Vibrant Vegan

We're always coming up with new dishes and adding to our menu each month Mike, keep your eyes peeled!

Rated 5 out of 5 stars

Great food and quick delivery

Easy to order, food arrives when scheduled and the meals are tasty

January 15, 2021
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Reply from Vibrant Vegan

We're doing the hard work, so you don't have to, Claire!

Rated 5 out of 5 stars

Love it!

I have ordered from Vibrant Vegan many times and really love their food. The flavours are fantastic and all the dishes are really tasty. They have been a godsend since COVID hit as I can't eat out anymore but I am still enjoying discovering new meals thanks to their menu.
I especially like:
The persian hotbox
The katsu curry
The mumbai thali
The butternut mac

I have tried allplants (which I also like) and planty but feel like vibrant vegan is the best because 1: They don't force you to sign up for a subscription every time you order which you then have to cancel (that's allplants) 2: Vibrant vegan has seitan dishes, I love seitan and the protein boost it gives 3: The portions seem bigger, I often have to add stuff to allplants meals as sides to fill me up but vibrant vegan are filling stand alone 4: Planty meals had some overpowering unpleasant flavours and chewy bits of green that made some meals unenjoyable, I have had no issues like that with vibrant vegan.

January 15, 2021
Unprompted review
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Reply from Vibrant Vegan

Thanks Liz, what a glowing review!

Rated 5 out of 5 stars

Top taste and customer service

My order got lost in the post (a postman was obviously very hungry) and the team sorted this out for me really quickly and sent me a new box out that arrived the next day. Food has been great so far too, even enjoyed by my omnivore boyfriend.

January 14, 2021
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Reply from Vibrant Vegan

Thanks Olexandra, we hope you, your boyfriend and your postman enjoy the meals!

Rated 4 out of 5 stars

Good but disappointed about not being able to recycle the packaging

Food and delivery is good! Only reason for not giving 5 stars is that I didn’t receive a return slip in my box to drop it off at a Collect store for recycling. I emailed to ask for one to be sent to me, to which I didn’t receive a response, so was forced to throw the box and packaging away with regular trash which was a shame.

January 14, 2021
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Reply from Vibrant Vegan

Thanks for the review Michelle, we're sorry for the lack of communication regarding the insulation. Drop us an email at hello@vibrantvegan.co.uk for a chat!

Rated 5 out of 5 stars

Delicious and generous food delivered…

Delicious and generous food delivered in recyclable packaging. I’ve enjoyed everything I’ve tried so far. Delicious, quick (ish) and so easy when you haven’t had time to prepare a meal from scratch.

January 14, 2021
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Reply from Vibrant Vegan

We're delighted that we're saving you time and making your life easier, Sharon 🥳 thanks for the review!

Rated 4 out of 5 stars

The cooking times were a bit off and…

The cooking times were a bit off and lacked seasoning but apart from that was really nice with a bit of salt chucked in! Some of them were very very tasty

January 13, 2021
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Reply from Vibrant Vegan

Thanks for the review Kevin! All of our cooking information is on the outside of the pack but will require adjusting according to your oven/microwave. We're also super proud that our dishes are low salt, glad you enjoyed them!

Rated 5 out of 5 stars

I've been using Vibrant Vegan on and…

I've been using Vibrant Vegan on and off for the past 9 months or so and wouldn't hesitate to recommend them - The food is outstanding quality, very tasty and nutritious and above all else for every meal I buy they pay for a child in war torn countries to have a meal. Sustainable packaging is also a bonus although getting rid of the insulated bags is somewhat of a chore so please do bear that in mind.

January 13, 2021
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Reply from Vibrant Vegan

We're thrilled you're such a fan Craig! Thank you!

Rated 5 out of 5 stars

Great delivery and contents!

I enjoyed the concise level of information I received from order to delivery. I knew exactly when to exect my food package and it was on time and well packaged.

January 12, 2021
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Reply from Vibrant Vegan

That's brilliant Naomi! We hope you enjoy your meals!

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