Vibrant Vegan Reviews 

607
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

We placed the order as we wanted a vegan selection of meals over the Christmas period. We chose Vibrant Vegan because they said they could deliver by 23rd December. Unfortunately we did not get our... See more

Company replied

Rated 2 out of 5 stars

We were excited to try this out but were disappointed with the taste of the meals. The dishes that are supposed to have no chilli heat, are too hot for my children. The fact that you are supposed to m... See more

Company replied

Rated 3 out of 5 stars

I purchased the "Trial Box 1 (4 meals) - No Spice" hoping to enjoy some tasty vegan food. However, so far, two of its dishes, the Keralan Kokonut Curry and the Rainbow Quinoa & Falafels were quite spi... See more

Company replied

Rated 5 out of 5 stars

Very easy to use website and ordering process. Good choice of interesting, nutritional, tasty, small batch made meals. Meals arrived well packaged. Long use by dates, you don’t need to eat everythin... See more

Company replied

Company details

  1. Meal Delivery
  2. Food Manufacturer
  3. Food Producer
  4. Frozen Food Manufacturer
  5. Grocery Delivery Service
  6. Online Food Ordering Service

Written by the company

We make ludicrously tasty plant-based meals, and deliver them to your door. We've done the hard work, so you don't have to!


Contact info

3.0

Average

TrustScore 3 out of 5

607 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(607)

1 review in the last 12 months

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Rated 4 out of 5 stars

The food was quite good to be honest

The food was quite good to be honest, but I still prefer to cook myself.

February 3, 2021
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Reply from Vibrant Vegan

Thanks for the review and glad you enjoyed the meals - these are definitely for when you can't cook - nothing quite beats home cooking ;)

Rated 2 out of 5 stars

I didn't like the vegan meals on offer

I didn't like the vegan meals on offer. Portions were small for the price. I wouldn't order it again, but will try another vegan food supplier.

February 2, 2021
Unprompted review
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Reply from Vibrant Vegan

We're very sorry that you didn't enjoy the meals Geraldine. If you have any further feedback please do send us an email: eathappy@vibrantvegan.co.uk

Rated 2 out of 5 stars

Watch the calories they are 4 times higher than they claim…

The whole ordering process was easy and the website worked well BUT....
I am trying to eat more healthy food including controlling my calories so I ordered the low calorie meals which according to the website are all under 500 calories. THEY AREN'T... they are only under 500 calories per 100g and as each meal is 400g you could get 2000calories in a meal.
The food was OK but the misleading advertising has completely put me off especially when you start looking at the fat and sugar contents, they are not actually that good for you.
Sorry Vibrant Vegan but I don't think you have been honest on your website.

February 2, 2021
Unprompted review
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Reply from Vibrant Vegan

Hi Gavin, thanks for taking the time to review us. I can assure you none of our meals are anywhere near 2000 calories. On the nutritional information we are obliged to state both kJ and kCal. The kJ value is much higher - there are approximately 4 kJ to every calorie which could be the value you are reading. We have also recently reduced fat across our range so that vs the competition we compare favourably. We're always looking into ways we can improve our products and will certainly strive to make them as nutritionally balanced as possible.

Rated 4 out of 5 stars

Really good experience, tasty meals and great customer service!

We've had a really good experience with Vibrant Vegan so far. The website is really easy to use and we've had great customer service.

Love the bright food packaging and the sustainable delivery materials.

We've had some really tasty meals but some that were slightly less flavoured for our taste, and we've found some of the balls in meals go a bit hard when cooked.

The convenience of having ready meals has worked really well for us while working from home, although we have cooked up some veg to go on the side to up our 5 a day a bit and satisfy some cooking cravings!

February 2, 2021
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Reply from Vibrant Vegan

Thanks for the review Claire and Alex and glad you enjoyed our meals. If there are particular ones you have feedback on we'd be happy to hear the details - you can drop us an email at eathappy@vibrantvegan.co.uk.

Rated 4 out of 5 stars

Really nice meals

Really nice meals, just too expensive I think. As you can buy vegan microwave meals for a lot cheaper in supermarkets. Nice healthy dishes though :)

February 1, 2021
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Reply from Vibrant Vegan

Glad you enjoyed the meals Nikki and thanks for the review. We do try and keep our prices as reasonable as possible but we like to think you get what you pay for with VV! We make all our food with top quality ingredients and no nasties and our price includes the delivery as well being able to return the packaging for free.

Rated 5 out of 5 stars

Really excellent service!

Really excellent service!! The website was really intuitive to use, and the meals came so quickly and very hassle-free. I also really like that I can return the packaging to you, although I haven't gotten around to doing that yet. But overall really impressed with the service!

January 31, 2021
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Reply from Vibrant Vegan

Three words we like to hear Eleanor - 'really excellent service' - thank you so much for the great review!

Rated 5 out of 5 stars

Meals were fab

Meals were fab , I will definitely be ordering again 🌱💚

January 30, 2021
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Reply from Vibrant Vegan

Can't wait to hear what you order next!

Rated 3 out of 5 stars

The meals I choose were slightly taste…

The meals I choose were slightly taste less unfortunately, however the customer services was excellent.

January 29, 2021
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Reply from Vibrant Vegan

Hey Sarah! Thank you for your review, we're super proud of our low salt content - it's much lower than any of our competitors 👀 feel free to add a pinch of salt if you think it needs it!

Rated 5 out of 5 stars

Excellent service

Excellent service. Could be improved by when you choose the Takeaway box offer... It doesn't let you pick a day for delivery.

January 29, 2021
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Reply from Vibrant Vegan

Thanks for your review Clare! We'll take the feedback on board 📝

Rated 4 out of 5 stars

Great food and amazing packaging!!!!

Some initial issues with ordering to a new address (order placed, accepted, cancelled then given very wrong information as to why it was cancelled). This was brought up to VV directly (I don't do online media slating) and quite quickly dealt with. Simon was a great help on the email!

Re ordered my meals, everything delivered! Sorted!

My family are loving the packaging VV use, especially the ability to send back the deliver box and cooler bag (which I need to do asap!)

Theyre not getting the chance to love the meals yet - because I am not sharing!

January 28, 2021
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Reply from Vibrant Vegan

Thank you for the review Shelly! We're pleased you're enjoying your order. Sharing is optional, we don't judge 😉

Rated 5 out of 5 stars

Great first box

I really like the flexibility of Vibrant Vegan, I can switch up the frequency, skip a week, change my meals really easily online, it's perfect. I opted for the chef's choice as my first box, a strong variety of flavours and meal options, all tasting much better than if I were to buy a ready meal from a supermarket.

The packaging is super eco friendly, I'm saving up a few freezer bags at a time before sending them back to be reused. A really neat initiative, it would be great if there was some incentive to promote more of this.

Would be great if there was an opportunity to suggest meals, or ideas. (Vegan cottage pie please)

January 27, 2021
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Reply from Vibrant Vegan

Thanks for the lovely review Joey! Your comments are really helpful and we'll take them on board. We always have new dishes launching so watch this space... you may just get what you ask for 😉

Rated 2 out of 5 stars

Was really disappointed to be honest

Was really disappointed to be honest. The recipes sounded delicious, your packaging is so inviting, the flavours were pretty tasty and spice was good.

The textures were really not good unfortunately. Anything with pasta/ noodles/ rice was so stodgy and dry (all the sauce had dried up). Had two different types of ‘meatballs’ one meal was burnt and I couldn’t put my fork into them. Another meal they were so dry, I cut into them and they were mostly filled with air.

January 27, 2021
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Reply from Vibrant Vegan

We're really sorry you didn't have a great experience Marie - we want our food to be delicious so take this feedback seriously. We would always remind people that the cooking times are guidelines so may need to be adjusted for your own appliances if they are either very powerful or take a bit longer.

Rated 5 out of 5 stars

Amazing vegan food

Amazing vegan food! The best vegan ready meals I have ever eaten, they were all delicious.

January 25, 2021
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Reply from Vibrant Vegan

Thank you Jayne! We think they're the best vegan ready meals too 😉

Rated 5 out of 5 stars

I am really surprised with how well it…

I am really surprised with how well it actually tastes but portions are to small for me xD

January 25, 2021
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Reply from Vibrant Vegan

Thank you Marcin! We also do meals for two, for sharing or not for sharing, we don't judge!

Rated 5 out of 5 stars

Tasty vegan food on your doorstep

Tasty vegan food on your doorstep. What's not to like? Would love even more dishes to choose from.

January 24, 2021
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Reply from Vibrant Vegan

Thanks K! A great review, what's not to like?
We are adding new dishes to our menu every month, keep your eyes peeled for what's next 😊 and feel free to send us any suggestions, we 💛 feedback

Rated 2 out of 5 stars

Really good idea

Really good idea, and helpful for those trying to eat more plant based.

I am a vegan, so was quite excited to try this especially as the price was reasonable.

However the meals were really lacking seasoning in my opinion, also portions could be a bit bigger.

January 24, 2021
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Reply from Vibrant Vegan

Thank you for your review. Our meals are much lower in salt than any of our competitors and it's something we've worked hard to achieve, feel free to add a pinch of salt in the kitchen if you think it needs it 😊

Rated 5 out of 5 stars

I have not had any food yet.

I have not had any food yet. So too early to say.

January 21, 2021
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Reply from Vibrant Vegan

We can't wait to hear what you think when you try them, Mark! Let us know via @vibrantveganco on insta 📸

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