Vickery Estate Agents Reviews 748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the exceptional customer service, noting that the team goes above and beyond to provide guidance and support throughout the entire process. Reviewers frequently mention the excellent communication and quick response times, which contribute to a smooth and stress-free experience. However, some people were dissatisfied with a lack of communication, reporting unreturned calls and emails from one of the branches, and a poor service experience. Conversely, a few other people also felt that the staff were always helpful and professional, and that the company was well-organized and efficient.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, supportive, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

People report positive experiences with response time, highlighting the excellent, swift, and honest... See more

Customer communications

Customers had positive experiences with contact, highlighting the professionalism and helpfulness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

748 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Vickery & Co - an excellent estate agent

We highly recommend Vickery who did an excellent job selling our house. How good to be called regularly with updates rather than having to chase all the time. The whole team are very helpful, we dealt mainly with Edward and Matthew who are excellent communicators and were fully committed to finalising the sale. If you want an agent that stands out, delivers on what they promise and are a pleasure to deal with then look no further than Edward and Mathew and the entire Vickery team.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Property viewing in Camberley

During an enquiry to view a property in Camberley we found Matthew Beegan to be very helpful, professional & polite - he was able to arrange a very short notice viewing which assisted our timings greatly.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Only local agent we'd recommend

Having dealt with various local agents during our recent house move, I wouldn't recommend any of them except Vickery (Camberley). George Bainbridge & especially Matt Bozier went above & beyond. No issue was too much trouble for Matt; he was a great communicator, tenacious, solutions focused and relentless in ensuring everything progressed within our chain. He pretty much did the job for all the other agents in the chain & we may not be sitting in our new home now if it wasn't for him! We can't thank him enough & would highly recommend Vickery Camberley & will certainly use them again in the future.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Used Vickery’s to help with the sale of…

Used Vickery’s to help with the sale of our flat in Farnborough. Jordan was very professional and kept us updated every week with its progress.
Very happy with the service and would recommend them to others in the future.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Sarah has been brilliant supporting me to sell a number of flats from a new build development. She has gone over and above with her service, communication and support, Cannot thank her and the whole team at Vickery's enough. Thank you all!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to the Vickery’s team!

The Vickerys team were all really helpful during our house buying process and we’re always responsive to our requests and questions. Jordan provided regular updates on the house purchase leading up to exchange and Sophie was always happy and on hand to to arrange our viewings and follow up visits that were requested. On the exchange of contracts day there was a lot of activity from others in the chain and lots of requests to us with regard to our sellers and their solicitors, during all, this Sarah was really helpful with assisting the process and exchange was successfully completed. Fingers crossed completion happens smoothly!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Matt and Lewis…

Great service from Matt and Lewis throughout the process. Including the legal process in house is also a great service. Ensures continuity of process on the sales side making what can be a stressful process much smoother

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended and great communication throughout the process

Vickery were the estate agents that I was buying my new home through. They were very helpful throughout, especially ensuring that I was kept updated during the process. I would like to call out Jordan Richards who I found to be very polite and friendly and went above and beyond to chase down outstanding actions by liaising with all parties involved.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

We were extremely pleased that we chose…

We were extremely pleased that we chose Vickery to sell our house. Edward and Matthew were excellent at communicating with us throughout the entire process. The whole team were always very well informed, professional and positive. George B did a significant percentage of the viewings and was really good at liaising with us. We were selling at a difficult time and Edward was very supportive and an excellent negotiator. We are most grateful for all their help and have a much deeper appreciation of all the hard work that goes on behind the scenes to support vendors. Thank you!

August 30, 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Dr Whiter,

Thank you for taking the time to leave this wonderful, five star review, following your experience when dealing with myself and the team, for the sale of your property.

It was a real pleasure to have been able to act for you both and that we were able to make the overall process as 'supporting' as possible for you both.

I wish you both the very best for the future and hope you enjoy your new home.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Good viewing experience

Sophie Riley of the Fleet office was pleasant and personable when showing us around a couple of properties in Farnborough. During the three times we met her, she was consistently pleasant and not overbearing. She enabled us to view the second property thoroughly without rushing us or pushing. Exactly what we needed in an estate agent.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Property Sale

From start to finish Lewis Careford and Matt Bozier were brilliant. They kept me informed every week until the property was sold, They were Highly motivated, professional and cared. They were a breath of fresh air. Well done Vickery. Would highly recommend them.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Steve Payne on…

I have been dealing with Steve Payne on our purchase. From the first phone call Steve has provided a great standard of service. He's been helpful, honest, and efficient throughout our experience to date. He's kept us updated and done everything he said he would. I would 100% recommend Vickery's as an agent based on my experience with Steve.

August 1, 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Helena,

I am delighted to hear Steve has provided a five star standard of service to yourself so far, throughout the progression of your purchase and you would recommend us. Thank you for taking the time to leave this review.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

House Purchase

The service we received from Toby and his team was excellent from start to finish. He was professional, knowledgeable and very accommodating and kept us updated at every step and went above and beyond to iron out any problems that arose and did all he could to achieve a completion date at the earliest opportunity.

We would thoroughly recommend giving them a try.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

We've just exchanged on our first home…

We've just exchanged on our first home through Vickery's and we couldn't be happier with the process. Toby especially has helped make the process really quick, smooth and professional. I'd highly recommend Vickery's.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

It has been a pleasure working with…

It has been a pleasure working with Edward Whitaker, George Bainbridge, George, Matt, Lewis and everyone at Vickery Camberley. They made the selling of my house seamless and stress free. The whole process was so smooth and I was kept updated at all times. I can not fault the service I received and would highly recommend Edward and his team at Vickery Camberley.
A very big thank you to you all.

July 23, 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Anne,

I am delighted to hear myself and the team have been able to provide a 'seamless and stress free' service when acting for you. We wish you all the very best to your new beginning and if we can be of any further assistance, please don't hesitate to get in contact.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Buying a new build property…

I thought buying a new build property would be stressful, but Steve & Scott from the Land & New Homes team, have done a great job providing regular updates & answering all my questions promptly. Nothing has been too much trouble. Would highly recommend.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Myself & Darcie couldn’t have had a better experience while using Vickery. The whole team kept us informed at all times. A particular shout out to George Bainbridge, he was absolutely superb. Any update he would call us, any silly questions he answered as quick as possible. Would highly recommend!

July 24, 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear George,

Thank you for taking the time to leave George Bainbridge and the team this excellent review. I am pleased to hear George kept you informed at all times and you would highly recommend us.

Myself, George and the rest of the team wish you the very best in your new home!

Kind regards,

Edward Whitaker - Manager

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