Brought a dryer only in September its already faulty and not working! Been trying to contact them all day still no response and just left with a broken dryer and no support atal with getting it fixed.... See more
View Click Buy
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See what reviewers are saying
I strongly regret buying a hob from this company. It came with a 3-year guarantee, but stopped working after just a few months of normal use. What’s worse is the complete lack of customer service — I... See more
First time l have bought from View,Click, Buy and l was very impressed. Our microwave stopped working on Wednesday evening, went online and l was able to find the exact intergrated microwave from vari... See more
Easy ordering process, kept informed with multiple emails, delivered on requested day, arrived in perfect condition. Too early yet after 2 days of unit being on to review product but all is good so... See more
Company details
Written by the company
View Click Buy offer the best in domestic electrical's from washing machines to coffee machines. We pride ourselves on our ease of ordering and great customer service.
Contact info
Henry John House, GL20 8JH, Gloucestershire, United Kingdom
- 01549 888680
- support@viewclickbuy.co.uk
- viewclickbuy.co.uk
Great price and a quality product.
December 17, 2022
Reply from View Click Buy
Hello,
Thank you for your 5* review of our service.
We hope you enjoy your item.
Kind Regards,
Kerry @ViewClickBuy
Good customer service
December 13, 2022
Reply from View Click Buy
Hello,
Thank you for leaving us a 5* Review.
We love hearing that our customer service team have provided excellent customer service to our customers.
We hope you enjoy your item.
Kind Regards,
Kerry @ViewClickBuy
Customer service are very good
Customer service are very good. Just a shame the delivery company damages the items.
Can’t fault View Click Buy. Will use again
December 20, 2022
Unprompted review
Reply from View Click Buy
Hello,
Thank you very much for taking the time to leave us a positive review.
We are glad to hear that you are happy with our customer service.
We are looking into options with regards to our couriers, to ensure that our items are delivered undamaged.
Kind Regards,
Kerry @ViewClickBuy
Amazing prompt next day delivery.
Amazing prompt next day delivery.
I’m very happy with the ice king freezer I bought. It is just what I wanted.
Customer service was amazing, kind helpful and understanding.
December 15, 2022
Reply from View Click Buy
Good Morning,
We are so pleased to hear that you are happy with your Iceking freezer - they are brilliant aren't they?
We love to hear that our customer service team have made your experience with us even better.
We hope you enjoy your item, thank you for taking the time to leave us this positive review.
Kind Regards,
Kerry @ViewClickBuy
When I placed an order on 9.12.22 with…
When I placed an order on 9.12.22 with you I did so in error. My basket was accepted before I had chance to pick a delivery date. In your acknowledgement I could immediately cancel my order. I did this. You promised a refund. It arrived in my bank on 14.12.22. Thank you.
December 14, 2022
Reply from View Click Buy
Good Afternoon,
Thank you for the positive review, we're sorry you decided not to go ahead with the order but do appreciate you letting us know in good time so we could refund you straight away.
Kind Regards,
Emily
Cheapest and service is outstanding
November 21, 2022
Reply from View Click Buy
Hello,
Great to hear!
Thank you for such a positive review.
Kind Regards,
Emily
Great company to deal with
Great company to deal with, I had a problem with the delivery, but they were great,lovely ladies on the other end of the phone, I’ll use them again.
December 5, 2022
Reply from View Click Buy
Good Afternoon,
Thank you for leaving us such a lovely review.
Our customer service team always try their best to ensure that everything goes smoothly for each order from start to finish.
We are so glad to hear you would consider using us again for future purchases.
Kind Regards,
Kerry @ViewClickBuy
Everything was good with ordering
Everything was good with ordering, delivery etc. Only question mark is sizing of the top, a little small.
December 1, 2022
Reply from View Click Buy
Good Afternoon,
Thank you for leaving us your 5* review.
We are so pleased to hear that you are happy with your order and delivery.
We hope you enjoy your item!
Kind Regards,
Kerry @ViewClickBuy
awful
awful. 3rd fridge is damaged. i give up with this company. How these guys are still in business with all these damaged fridges. Is this a scam ?
December 1, 2022
Reply from View Click Buy
Hello Mr Alam,
We are very sorry your items are arriving damaged, we have tried multiple couriers and as we have yet to see images of the damage we are unsure what type of damage you are referring to.
We can see you have placed a 3rd order with us, regretfully, due to the way you have spoken to my team members we are going to cancel and fully refund any future orders. I cannot have my staff being spoke to in such a manner.
We kindly ask you to use another company for your purchase.
Kind Regards,
Emily - VCB Manager
Excellent service.
November 30, 2022
Reply from View Click Buy
Hello,
Thank you for taking the time to leave us this 5* review.
We are happy that you have enjoyed your shopping experience with us and that you are pleased with our service.
We hope you enjoy your item.
Kind Regards,
Kerry @ViewClickBuy
Unknown company but defo worth using!!
Excellent communication
Delivered within 2 days!!
Amazing!!
Was a bit weary as I’d not heard of the company, but would defo use again!!’
November 11, 2022
Reply from View Click Buy
Good Afternoon,
We love to hear that our customers have been so impressed with both our customer service and delivery service.
We are thrilled to hear that you would consider us again for your future appliance purchases.
Thank you for taking the time to leave us your wonderful review.
Kind Regards,
Kerry @ViewClickBuy
Good value
This product was most cost effective here, delivery was free and much quicker than competitors like Curry’s and Hughes from whom I have bought small appliances as well.
November 14, 2022
Reply from View Click Buy
Good Afternoon,
We are thrilled to hear that you are so happy with your whole experience with us.
We try to ensure all of our orders are confirmed and shipped out to our customers as quickly as we possibly can, whilst keeping the prices as low as possible.
Thank you for taking the time to leave us your 5* feedback.
Kind Regards,
Kerry @ViewClickBuy
Very good service
November 22, 2022
Reply from View Click Buy
Hello,
Thank you very much for taking the time to leave us this 5* review.
We are glad to hear that everything went well, we hope this means you will consider us for your future appliance purchases.
Kind Regards,
Kerry @ViewClickBuy
Tumble dryer . Been searching for a smaller tumble…
Been searching for a smaller tumble dryer that was freestanding and I could hide in a cupboard. Not many about without a back filter for the fluff.
Decent price and fast free delivery !!
Wasn't sure about view click buy as a viable site at first ( nervous with sites unknown to me personally) Only downside was no seperate email receipt for the payment just a thanks for your payment not a confirm of order. Maybe that's just Montpellier But got to say ordered their dryer on Thursday night and was here Saturday dinner time. Impressed and will def be using this site again. Received an email from Montpellier the next day however to acknowledge the delivery. Just me panicking I suppose.
Have to say looked on Amazon AO Currys etc for prices and availability first. So glad I clicked on this site. Five stars no issues. Brilliant 😁
November 19, 2022
Reply from View Click Buy
Good Afternoon,
Thank you for leaving us such a glowing review!
We are thrilled to hear that you are so pleased with your shopping experience with us.
We strive to ensure that all of our customers receive the best possible service from start to finish, so we are always over the moon to hear that we have achieved this.
We really hope you enjoy your item and bear us in mind for your future appliance requirements.
Kind Regards,
Kerry @ViewClickBuy
Paid for a collection when ordering a…
Paid for a collection when ordering a range cooker. Had to chase delivery twice , no contact made by the delivery team. When they turned up what a surprise no space on the van even though the oven they are delivering is the same size as the one they were collecting. They could not collect. Had to send delivery away as there is no space for the old oven to be stored…
November 22, 2022
Unprompted review
Reply from View Click Buy
Good Afternoon,
We are very sorry for all of the issues you experienced with the courier regarding your order.
We can see that your order has been cancelled and refunded as per your request.
Kind Regards,
Kerry @ViewClickBuy
Reply from View Click Buy
Good Afternoon,
Thank you for taking the time to leave us your 5* review.
We are glad to hear that you are happy with your item.
The delivery for our smaller items is next working day unless otherwise specified when placing the order/contacting us.
Kind Regards,
Kerry @ViewClickBuy
inept and useless
inept and useless. item bought was broken. took 5 months of being passed from pillar to post by manufacturer, engineers, repairs, sales team for an arrangement to pick up the broken item. by this time i have already got a gaping hole in my kitchen worktop and they no longer stock the briken hob ( probably because they know the line is faulty). now i am further out of pocket because i have to get an electrician to take the item out, source another item myself and have an electrician refit a new hob. they also want me to wrap the item securely (at my expense) so it can be picked up before I get a refund.
hike of a company, terrible customer service, stocking faulty goods. wouldnt touch them or the products they stick with a barge pole
November 16, 2022
Unprompted review
Reply from View Click Buy
Good Afternoon.
We are very sorry that the item you have received became faulty after 2 months of use. The comments made about customer service are disheartening to hear when we only heard from you last week, so we have been unable to assist you with the manufacturer issues you were incurring. We are more than happy to arrange and pay for a collection, however, the courier do need the item to be re-packaged and covered for health and safety reasons, especially as this item contains a lot of glass. We hope to resolve this with you. Kind Regards, Kerry @ViewClickBuy
Reply from View Click Buy
Good Afternoon,
We are sorry that your delivery took a little longer than expected.
There was an issue with the courier, but can see that your item was delivered to you later the same day as your review.
We hope you enjoy your item.
Kind Regards,
Kerry @ViewClickBuy
excellent and pleasant customer…
excellent and pleasant customer service. Item delivered on time but once unpacked found to be damaged ( probably in transit). No quibbles, easy return and replacement sent very quickly. All in all a good experience.
October 21, 2022
Reply from View Click Buy
Good Afternoon Colin,
We are sorry to hear that your item arrived with a little damage but so pleased to hear that our team were able to resolve this nice and swiftly for you.
We appreciate you taking the time to leave us this lovely review.
We really hope you enjoy your item.
Thank you for shopping with us,
Kind Regards,
Kerry @ViewClickBuy
Very satisfied with your help In…
Very satisfied with your help In dealing with my problem, quick response with order and refund. Staff very polite and helpful.Wil use your company again.
November 15, 2022
Reply from View Click Buy
Good Afternoon,
We are so sorry to hear that you had a problem with your item but thrilled to hear that our customer service team were able to help rectify the issue for you.
Our team try to ensure that all of our customers receive 5-star service from first click to delivery/aftercare.
We hope you enjoy your item and hope to see you again soon!
Kind Regards,
Kerry @ViewClickBuy
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