Vignette Express Reviews 2,405

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the service, noting that documents were issued and confirmed very quickly, often within minutes. Many found the process extremely easy and user-friendly, appreciating the clear and manageable website interface. The overall service is described as excellent, with people expressing high satisfaction and a willingness to recommend it to others. However, some people were dissatisfied with the pricing, finding the processing fees excessive compared to the actual cost of the vignette. Reviewers also mentioned concerns about extra charges for faster service, considering it unnecessary for a digital product that is inherently quick.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick and straightforward... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, understandable, and... See more

Price

Customers express significant dissatisfaction with the pricing, often finding it excessively high compared to... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First use

First use with this provider.

May 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear your first experience with our service went smoothly. Safe travels!
— VignetteExpress Team

Rated 1 out of 5 stars

no vignet received

no vignet received, neither in noraml mail box nor in spambox

May 12, 2026
Vignette Express logo

Reply from Vignette Express

Hello, the vignette together with the invoice was sent to the email address provided during the order process. Please also check your spam or junk folder. Safe travels!
— VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted to hear that the process was fast and easy for you. We truly appreciate your support and hope to assist you again in the future for your next travels.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind review! We’re happy to hear that you found the booking process very easy and simple. We appreciate your trust and look forward to welcoming you back on our website for your future travels.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Easy and quick

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re pleased to know that your experience was quick and hassle-free. We hope to make your future journeys just as smooth and look forward to seeing you again at Vignette Express.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Perfect

Perfect, thank‘s!

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback! We’re glad everything met your expectations. Have a great trip, and we hope to assist you again soon at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast response

Fast response, thankful for availability

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind words! We’re glad you appreciated our quick response and availability. It’s always our goal to make the process smooth and convenient for our customers. We hope to assist you again soon at Vignette Express.

Best regards,
Vignette Express Team

Rated 2 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

We’re sorry to hear about the inconvenience. Your vignette is normally issued digitally and should be available in the system shortly after processing. In some cases, it may take a short moment to become visible or you may need to recheck your license plate entry carefully.

If you still cannot find it, please contact us with your order details so we can check the status for you immediately and ensure everything is in order.

We’re here to help and will make sure this is resolved as quickly as possible.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Fast and Easy

May 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad to hear that you found the process fast and easy. We truly appreciate your trust and hope to see you again at Vignette Express for your future travels.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

It was quick

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear that everything went quickly and smoothly. We appreciate your support and look forward to assisting you again at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Received the Vignette extremely fast

Received the Vignette extremely fast! Good service!

May 4, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback! We’re delighted to hear that you received your vignette extremely fast and that you’re happy with our service. Your satisfaction means a lot to us.

We look forward to assisting you again in the future at Vignette Express.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

To solve the application as quick as possible.

To be g-honest, it was very fast and the things are completed in a minute.

May 2, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback! We’re really pleased to hear that everything was completed so quickly and efficiently for you. Our goal is to keep the process as smooth and time-saving as possible.
We appreciate your trust and hope to assist you again soon at Vignette Express.
Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Works fine

All good , nothing to worry

May 3, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked well and without worries for you. Safe travels and enjoy your journey!

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy vignet

Quick and easy

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked well and without worries for you. Safe travels and enjoy your journey!

VignetteExpress Team

Rated 2 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We are sorry to hear that the experience did not fully meet your expectations. As an independent registration service, our prices and processing terms are displayed before purchase, and we continuously work on improving both speed and customer experience.

We appreciate your feedback and wish you a safe journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

Easy, very Quick!

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re glad the process was easy and quick for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re delighted that the process was quick and hassle-free for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass alles schnell und unkompliziert funktioniert hat. Gute Fahrt und eine angenehme Reise!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick an easy

May 10, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear the process was quick and easy for you. Have a safe and pleasant journey!

VignetteExpress Team

Rated 5 out of 5 stars

Very quick!

Easy en quick

May 9, 2026
Vignette Express logo

Reply from Vignette Express

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass der Kaufprozess einfach und problemlos für Sie war. Gute Fahrt und alles Gute!

VignetteExpress Team

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