Vignette Express Reviews 2,107

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good experience

Everything worked well an quickly.

March 25, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re pleased to hear that everything worked smoothly and efficiently. Your satisfaction is important to us.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We’re pleased to hear that everything went perfectly and that your experience met your expectations.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

It took 7 minutes for the vignette…

It took 7 minutes for the vignette confirmation email to arrive. I paid 31 Euros and an extra 6 Euros for the under two hours service.
Nice and easy!

April 1, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!
We’re glad to hear that the process was smooth and that you enjoyed the fast service.

Best regards,
Vignette Express Team

Rated 5 out of 5 stars

Good service on the road

Good service during my auto travel

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! 😊
We're glad to hear our service was helpful during your trip.
Wishing you many more smooth and enjoyable journeys!

Vignette Express Team

Rated 5 out of 5 stars

quick and easy done

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear the process was quick and easy for you — that’s exactly what we aim to provide 😊

Best regards,
Customer Support Team

Rated 2 out of 5 stars

Do not be to hasty to order here

Do not be to hasty to order here. I paid around 26 euros for a 10 day vignette, when the government sells it for 10,80 euros. I dont mind some admin costs but 1,5 times more than the actual product is a joke. My fault for being to hasty and asking chat got where to buy it. Just go to the actualy government owned website and buy it there, in case of Slovakiait is eznamka.sk

At least it seems it worked out and I actually got the vignette so it is not a full on scamm, that is why I dont give them 1 star. However, the vignette is also not registered on your name, email or bank account but on a random person's information and mail and then linked to the car. They make very easy money because they ask the exact same questions as on the government website so all info you fill in they just copy paste and put on the gov website, and then charge you for that hahaha, I have to admit they are smart.

March 19, 2026
Vignette Express logo

Reply from Vignette Express

Hi,

Thank you for your review.

We would like to clarify that we operate as an independent service provider offering a streamlined and assisted purchase process, particularly useful for international customers and last-minute purchases. Pricing includes the service and support provided, which differs from official government channels.

Regarding your concern: Slovak e-vignettes are linked to the vehicle’s license plate, not to personal details such as name or email. This is standard and does not affect the validity of the vignette in any way.

We’re pleased to hear that your vignette was issued correctly and is valid.

Best regards,
Customer Support Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We always aim to keep our service as simple and user-friendly as possible.

We look forward to assisting you again!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

I purchased the vignette the morning I…

I purchased the vignette the morning I needed it and received the confirmation immediately. Thank you for the very fast service!

March 18, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We’re delighted to hear that you received your confirmation immediately and that our service met your expectations when you needed it most. Providing fast and reliable service is our top priority.

We truly appreciate your feedback and look forward to assisting you again in the future!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

self-explanatory process

self-explanatory process, received confirmation/vignette within minutes.

March 18, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re glad to hear that you found the process self-explanatory and that you received your confirmation within minutes. Making everything quick and easy for our customers is exactly what we aim for.

We look forward to serving you again!

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Service is excellent

Service is excellent

March 17, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful feedback!

We’re thrilled to hear that you found our service excellent. Providing a smooth and reliable experience is always our top priority.

Kind regards,
Vignette Express Team

Rated 5 out of 5 stars

Very fast dellivery

Very fast dellivery, took like 2 minutes.

March 23, 2026
Vignette Express logo

Reply from Vignette Express

Thanks so much for your review! We're glad to hear the delivery was so fast and everything worked smoothly. We always aim to provide quick and reliable service 😊

Vignette Express Team

Rated 5 out of 5 stars

Very fast recieving

March 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear you received your vignette so quickly. We always strive to deliver our service as fast and efficiently as possible 😊

Vignette Express Team

Rated 5 out of 5 stars

Was super easy

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear it was super easy for you. That’s exactly the experience we aim to provide 😊

Vignette Express Team

Rated 1 out of 5 stars

Did not receive the vignet

Did not receive the vignet. Turns out that it is a e-vignet?

March 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

The vignette is issued in digital form (e-vignette) and was sent to the email address provided in your order on March 16. Please check your inbox, including the spam or junk folder, as the message may have been filtered there.

If you are still unable to find it, please contact our support team at support@vignetteexpress.com
, and we will assist you further.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and correct!

March 15, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We are happy to hear that everything went smoothly and quickly. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and professional

The electronic vignette purchase went smoothly and very fast. It took a couple of minutes to receive the receipt and activation confirmation.

March 22, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We are happy to hear that everything went smoothly and quickly. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Everything is fine, thank you

Everything is Fine,

March 22, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We are glad to hear that everything worked perfectly for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very efficient system

Very efficient system

March 22, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback! We are happy to hear that you found our system efficient. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

March 21, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We are glad to hear that everything was easy and fast for you. We wish you a pleasant journey.

VignetteExpress Team

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