Vignette Express Reviews 2,108

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

All as expected

All as expected

March 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review. We are pleased that everything worked as expected. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

All good

All good , program also in German Language available

March 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We are glad to hear that everything worked well for you and that the German version was helpful. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

I didn't recieve the Vignette yet. SEE YOUR JUNK OR SPAM FOLDER

IF YOU didn't recieve the Vignette yet See your SPAM OR JUNK FOLDER.

March 21, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

The vignette was sent to the email address provided in your order approximately 5 minutes after the purchase. Please check your inbox, including the spam or junk folder, as the message may have been filtered there.

If you are still unable to find it, please contact our support team so we can assist you further.

VignetteExpress Team

Rated 5 out of 5 stars

Excellent!

Excellent! Do not change anything, no room for improvement 😁

March 21, 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your fantastic feedback! We are truly delighted to hear that everything met your expectations perfectly. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Importante

Grateful!!

March 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback! We truly appreciate it and are glad that you had a positive experience. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

Rip off

Rip off - no added value to the regular process from e.g. Petrol webshop. People get confused that its the legit vignette website and pay >100% mark up.

March 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We would like to clarify that we are an independent service provider offering assistance with the registration of digital vignettes and customer support. For this reason, the total price may differ from the official price. This information is clearly stated on our website before completing the order.

If you have any questions, please feel free to contact our support team.

VignetteExpress Team

Rated 4 out of 5 stars

online system was very good

online system was very good. expedited payment wasn't necessary since the vignette arrived in 5 minutes without paying the extra fee.

March 20, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad to hear the system worked well and that your vignette was delivered quickly.

We also appreciate your comment regarding the expedited option—this service is designed to prioritize orders within our system, though standard processing is often very fast as well.

We hope to assist you again in the future!

Vignette Express Team

Rated 5 out of 5 stars

easy and fast

March 11, 2026
Vignette Express logo

Reply from Vignette Express

We’re happy to hear the process was easy and fast for you. Thanks for sharing your experience, and we hope to assist you again on your next trip!

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy

March 10, 2026
Vignette Express logo

Reply from Vignette Express

Thanks for your feedback, and we’d be glad to help you again in the future.

Vignette Express Team

Rated 5 out of 5 stars

Excellent service

It was ordered and came the same day

March 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad to hear that your order arrived so quickly and met your expectations. We always strive to provide fast and reliable service—hope to see you again soon!

Vignette Express Team

Rated 5 out of 5 stars

Yes you were fast

Yes you were fast, thank you, it is just IT settings. That is why I am resentful for the within two hours extra charge. It didn't need any extra effort.

March 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback. We’re glad to hear you were satisfied with the speed of delivery.

We understand your concern regarding the additional charge. That said, we truly appreciate your perspective and will take it into consideration as we continue improving our service and pricing transparency.

Vignette Express Team

Rated 5 out of 5 stars

Quick & Easy.

Quick & Easy.

March 16, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy to hear that you found the process quick and easy. That’s exactly the experience we aim to provide.

Vignette Express Team

Rated 5 out of 5 stars

fast and easy

March 9, 2026
Vignette Express logo

Reply from Vignette Express

Great to hear everything went smoothly! We’re happy the process felt fast and straightforward from your side.

Vignette Express Team

Rated 3 out of 5 stars

Dislike the extra fees to have the…

Dislike the extra fees to have the vignette asap online! This is not fair!

March 14, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. We understand your concerns regarding the additional fees for expedited processing. This option is designed to prioritize orders within our system for faster handling. We appreciate your honesty and will take your comments into account as we continue to improve our service. We hope to have the opportunity to assist you again in the future.

Vignette Express Team

Rated 5 out of 5 stars

Very quick registration

Easy registration and quick processing

March 8, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! It's great to know the registration felt simple and everything was handled without delay.

Vignette Express Team

Rated 5 out of 5 stars

Fast and without any problems

Fast and without any problems, everything was fine, thanks

March 14, 2026
Vignette Express logo

Reply from Vignette Express

We’re really glad everything went smoothly for you and that the process was hassle-free. Thanks for taking the time to share your experience—we hope to assist you again in the future!

Vignette Express Team

Rated 5 out of 5 stars

recommended

very easy tor purchase and very fast reply.

March 13, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your recommendation. We are glad to hear that the process was easy and that you received a fast response. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

It was simple and fast.

It was simple and fast.

March 6, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was simple and fast for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Within 15min, no problems

Easy, fast, no problems

March 11, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re happy to hear that everything was easy, fast, and problem-free. Your feedback is greatly appreciated.

Best regards,
Vignette Express team

Rated 5 out of 5 stars

Simple quick process

Simple quick process. Thank you.

March 12, 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!
We're pleased to know that everything went smoothly and that the process was quick and straightforward for you. We truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express team

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