Leaving one star as can’t leave zero. Waited a month for wine then received the wrong wine. No response from customer services. I would consider this company to be fraudulent. My order ref was #2026-1... See more
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Order took 3 weeks to arrive after 2 email chasers and then contained an incorrect bottle. Since then numerous emails have not been replied to and, as others have said, no-one answers the "help line"... See more
I left a review a week ago which was one star because of a complete lack of communication - no order acknowledgement - phone line unanswered and no reply or acknowledgement of emails and whats apps se... See more
It’s been six weeks since I ordered four bottles of wine and there’s been no sign of an actual delivery date, which keeps shifting every day on their tracking system. I have written numerous emails an... See more
Company details
Information provided by various external sources
Leading internet retailer of Spanish wines. More than 6,800 Spanish wines. More than 102,000 satisfied customers all over Europe. Personal service and swift response.
Contact info
2.3
Poor
88 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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These guys are great
These guys are great. Always a good delivery, nothing broken so far in about 10 orders. I don't like the shipping costs at all, it can add £30 to your order - but they have some great wines for £7-8, which I can't see to find anywhere else. If I could change anything I'd suggest free delivery over £100 or with 12 bottles. If I've spent £200 on 12 bottles, it does hurt to pay an extra £30 shipping, but such is life.
November 17, 2020
Unprompted review
Enough Ribera del Duero's to make you very happy
I've bought from here a few times.
A fantastic selection.
Having been to this area of Spain (Duero) for work a few times, I've been fortunate to have had some superb wine of an evening - and at a very reasonable cost.
The RdD wines in the UK supermarkets are ok, but expensive really for the quality.
This place has hundreds to choose from, both cheaper and more expensive than UK, and all the ones I've tried have been excellent. And if you go expensive, they are truly superb!
Don't look anywhere else for your Christmas Reds.
The Rose and Whites are good too!!!!
November 16, 2020
Unprompted review
Excellent for Fortified Wines
I have ordered from this company several times. I'm a sherry lover and find that they have a good selection at a better price than is generally available in the UK. I also buy some port through them.
The wines come well packaged and on time. They use UPS for delivery, so you can track the order and receive updates when things are delayed or arriving early.
On one occasion I received conflicting shipping information and emailed them to clarify. They responded promptly and clearly and the goods arrived as expected.
Overall, an excellent experience.
October 27, 2020
Unprompted review
The place to go for Spanish Wine
Used several times for some Wine we found on holiday in Mallorca and can't get anywhere in the UK. Wine arrived on time in secure packaging and as promised. Recommended.
October 15, 2020
Unprompted review
Wide selection of Spanish wine
Wide selection of Spanish wine at fair price and promptly shipped. Worth looking at if you are after some interesting Spanish wine often not available in the UK.
December 4, 2019
Unprompted review
Excellent selection of Spanish brandy and wine
I placed an order for six bottles of brandy and wine last Monday afternoon. The order was delivered early Friday evening. I was able to track my order and when it arrived from Spain, I was impressed by how well it was packaged. Everything was in tip top condition. Based on this experience, I would not hesitate to use this company again. (Note: When ordering you will be charged in Euros – even though you may have opted to see the prices in pounds. If you can, use a credit card which does not charge commission.)
November 5, 2018
Unprompted review
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