Vintagefurnishing Reviews 

28
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

THIS IS A FAKE COMPANY WHO DO FRAUD BY TAKING THE PAYMENT FOR SOFAS AND AFTER THAT THEY BLOCK YOU AND DO NOT ANSWER YOUR CALLS. BE AWARE FROM THESE THEIFS!!!!! Very disgusted and dissapointed and anno... See more

Rated 4 out of 5 stars

Delivery delayed due to van problems but delivered 2days later. We were well,informed. Very nice and efficient delivery men. Took all packaging without being asked. Suite is very nice

Rated 5 out of 5 stars

We ordered 3 Oakland sofas and we are so pleased with them. Customer service from start to finish was fantastic. Quick responses to any queries and superb delivery by Ivan and Amir too! Unpacked and p... See more

Rated 1 out of 5 stars

I ordered a sofa, paid for it, and then I was ringing the number for week, then they answered phone and told me I won’t get my sofa as out of stock, still waiting for refund

Company replied

Company details

  1. Furniture Store

Written by the company

We offer a wide range of quality furniture at affordable pricing. Transform your room today by checking out our website. Buy now and pay later, with our interest free instalment payments at checkout! Free assembly and delivered right to your doorstep. Our customers are at the heart of everything we do, hoping to achieve the happiness of those we are serving.


Contact info

3.1

Average

TrustScore 3 out of 5

28 reviews

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3.1

All reviews

(28)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

Delivery delayed due to van problems but delivered 2days later. We were well,informed. Very nice and efficient delivery men. Took all packaging without being asked. Suite is very nice

November 4, 2023
Rated 1 out of 5 stars

I ordered a sofa

I ordered a sofa, paid for it, and then I was ringing the number for week, then they answered phone and told me I won’t get my sofa as out of stock, still waiting for refund

October 17, 2023
Vintagefurnishing logo

Reply from Vintagefurnishing

Dear Hilary,

We are sorry for the inconvenience that you have experienced. We have been compliant and issued your refund. You have not been wrongly done by as your refund has been issued and the sofa you ordered was not in stock so there is nothing that we could do on our side apart from issuing a refund which we did. We also did mention over the phone that refunds could take up to 7 days. We value our customers, therefore we listened to everything you said and told you the best steps moving forward. Again sorry for your troubles.

Kind regards, Vintage Furnishing.

Rated 5 out of 5 stars

I can only comment on the service up to…

I can only comment on the service up to now as I haven't received my purchase yet, comments will come on that when I receive my purchase.
The service I have received during my telephone conversations with a lovely man I found he was helpful,courteous and extremely kind, I don't often give five stars to any of my purchasing experiences as very few have come up to this man's helpfulness and if my purchase comes up to the same standard I will be more than pleased,... watch this space.Jo

October 11, 2023

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