Vintage Woodworks Reviews 682

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

ordered a total of 12 feet of a four inch wide moulding for a home repair on a historic home. Couldnt find a matching moulding in home store (Lowes/Home Depot). Totaled out to around 50 dollars at che... See more

Company replied

Rated 1 out of 5 stars

We bought their Yella Wood porch board and received boards that were not milled properly. The tounge and groove is at all different depths causing boards that are higher and lower all over our po... See more

Company replied

Rated 1 out of 5 stars

Submitted an online order for a single wood post and was charged 21.99 for shipping plus $5 for "Special Packaging." Three days later got a call saying there would be additional $185 shipping charge.... See more

Company replied

Rated 1 out of 5 stars

Purchased a deck railing and associated materials. Shipping fee was calculated at checkout, with tax. I paid the full amount. I was thereafter called by VW and asked (extorted?) for "additional ship... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

www.vintagewoodworks.com Millwork & molding for porches & interiors in wood & PVC for sale directly to the public. Victorian & country gingerbread house trim, screen/storm doors, gable decor, brackets, & more! Online store. Free Online Porch Guide.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

682 reviews

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Rated 5 out of 5 stars

great quality product for your old…

great quality product for your old charm house.

March 7, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Michael - Wonderful to hear your thoughts on our products! Thanks for sharing. -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great customer service

Very happy with the service I got over the phone and the product was delivered in a timely manner. Would use vintage woodwork’s in the future for any of my other projects. Thank you Greg

March 4, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Greg - It's always great when a customer states they'll be comfortable placing future orders with us as we feel that's a good indication we're doing an excellent job for them. Thanks for the vote of confidence and for the 5-star review! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

We had looked for months for a railing…

We had looked for months for a railing and balusters for our 100+ year old home.
My husband found your website on line.
Tina was an incredible help. She was so patient when helping us pick what we wanted and needed. There were quite a few details that Tina sorted through.
Everything shipped carefully wrapped. We are in the process of painting the pieces now and then will assemble.
We had an excellent experience with Vintage Woodworks.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Sue - Thanks for the praise. Tina deserves it! She would enjoy seeing before and after pictures of your project. We all would! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

One time user but very pleased.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Painter - Thanks for taking time to post this review, AND for the great 5-star rating. We hope you'll honor us with another order in the future. -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

The PVC bead board was easy to install…

The PVC bead board was easy to install and looks great as our kitchen backsplash. Came well packaged. Highly recommend as it has a look of quality real wood profile verses the sheet goods sold at the big box stores.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Betty - Crisp details are something we work hard to provide in all of our products, and as you point out, it's a difference that shows. -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

I would definitely order from ya'll…

I would definitely order from ya'll again. The workmenship was fantastic. I have received so many compliments. You can not find anything like it at your local home improvement stores.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Carol - We are fond of saying, "if you can find it at your home improvement store it's probably not at OUR website"! Guess that's another way of saying we specialize in "special". Thanks for the 5-star review! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Excellent service

Excellent service, terrific workmanship, and reasonable prices; I have purchased many items over the yeaars and have never once been disappointed, A first class operation!

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi again John. So good to hear we are consistently pleasing you with our products and service. Your kind words mean a lot to all of us! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

There was a mixup with shipping it Or…

they put the customer first . There was a mixup with shipping it Or me picking it up, they sent it to me for free. It’s hard to find a company like this these days.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Ed, thanks for posting your 5-star review. Mixups happen. What happens next is the real story! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Spindles

I bought some spindles made out of Maple and they were very nice very well made detail was great!!! Great customer service and item was delivered on time.

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Lisa. We are very pleased to know you liked the spindles we sent. Thanks for letting us know and for the 5-star review. -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great product

Great product, very happy with the service

March 1, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Scott. When we hear a customer is happy with our products and our service we can't help but feel we're doing a good job. Thanks for the vote of confidence! -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Vintage Woodworks NEVER Disappoints!

Every time I purchase from Vintage Woodworks, the experience is first rate. Customer service is great... delivery always as promised... and products top quality.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi again Vic. When repeat customers such as yourself leave glowing praise that's especially meaningful to us because we feel consistency is very important. Good to know we're "still on the ball". -- The Folks at Vintage Woodworks

Rated 5 out of 5 stars

The materials were as promised and well…

The materials were as promised and well packaged. Also a fair price.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Shaun, we think it's dishonest to portray our products as anything other than what they are. Likewise, it we wouldn't want to receive an order that wasn't well packaged, so that's what we always try to do. Thanks for the 5-star review. Sincerely, the Folks at Vintage Woodworks

Rated 5 out of 5 stars

Love the products and have ordered them…

Love the products and have ordered them for years. One thing I didn't understand is why there was a permanent marker mark on the top of the base blocks I ordered. I couldn't get them off, so I'm hoping the casing covers them up.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Karen, thanks for the 5-star review despite the mark on the base block. That mark should not be there. If the casing doesn't cover it let us know and we will be happy to send a fresh block. Sincerely, The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great Customer Service

Extra helpful in working with me to get a trim piece that would work for my situation. Appreciate their excellent customer service and product quality.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Carolee, glad to be of help anytime. Thanks for the 5-star review. Sincerely, The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Excellent quality

Excellent quality, exactly what I needed.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Phillip, we're happy to know we had just what you needed and that our quality pleased you. Sincerely, The Folks at Vintage Woodworks

Rated 5 out of 5 stars

They sent my order quickly.

They sent my order quickly.

When I sent an email with questions they surprised me with a phone call to make sure they understood what I was asking.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi John, sometimes an old fashioned phone call is best! Thanks for the 5-star review. Sincerely, The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Excellent quality excellent…

Excellent quality excellent communication. I would just say that for design it would help to have some type of drawing and or cad software for novices like me. I was able to work it out with my contractor. But love my porch!!!

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Tami, thanks for the 5-star review. Means a lot to all of us. Sincerely, The Folks at Vintage Woodworks

Rated 5 out of 5 stars

I really appreciate the quality of the…

I really appreciate the quality of the spindles I recently purchased and will order more soon. Very nice quality.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Nancy, good to hear you liked your spindles. We will be here when you need more. Thanks, The Folks at Vintage Woodworks

Rated 4 out of 5 stars

Hemlock - beautiful! Redwood - raised grain.

I bought balusters and spandrels from them, which were just beautiful! The ones that were hemlock were absolutely flawless. My only disappointment is that the ones that were redwood had raised grain on them. I'm not sure what would cause this. Perhaps they were made when the wood was still a bit green, and it shrank afterwards, thus raising the grain.

Overall though, I am quite pleased.

February 28, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Dana, sorry to hear your redwood items were not the quality you expected. We will try to determine the cause so your next redwood order will be perfect! Sincerely, The Folks at Vintage Woodworks

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