Vinted IT Reviews 

31,651
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Very good app, extremely reliable for both sellers&buyers. you may get unbeatable prices and find some unique items. my only suggestion would be to add a filter that allows you to choose item loca... See more

Rated 4 out of 5 stars

It’s great, easy and if you have enough patience and lower the prices you definitely sell things. Very straightforward and simple labels and shipping instructions. No problems so far

Rated 5 out of 5 stars

Vinted is an amazing app! It’s incredibly easy to use, simple and intuitive. I love how convenient and useful it is. I definitely recommend it to everyone!

Rated 4 out of 5 stars

II like the way the sale of the item is handled; everything is always under control. My only criticism is that you’ve ‘hidden’ some items from me because the photos apparently aren’t good enough or ar... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted è una piattaforma e community diversificata, che ha l’obiettivo di trasformare la seconda mano nella prima scelta. Ogni giorno, milioni di nostri utenti acquistano e vendono articoli di seconda mano in Europa. Vendi senza costi e scopri articoli unici e di qualità, spaziando dalla moda all’elettronica, dall’arredo per la casa agli accessori per animali e molto altro.


Contact info

3.7

Average

TrustScore 3.5 out of 5

32K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(31,651)

9,844 reviews in the last 12 months

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Rated 1 out of 5 stars

Waste of money

Waste of money. Unmoderated platform.

I downloaded this app to sell high quality clothing, but it turned out to be a complete disappointment. The feed is flooded with inappropriate, soft-porn, and fetish oriented content that is completely unmoderated. I paid €6 for a 7 day Item Boost, but the app algorithm pushes cheap, explicit listings instead of legitimate items. It’s a terrible environment for selling actual valuable clothes. Customer support is hidden and unhelpful. Avoid spending your money here, apps like Vestiaire Collective are miles ahead in terms of professionalism. 1 star.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Bad app

Bad app, block you immediately without them taking you into account, a lot is treated unfairly with you as a user

August 14, 2026
Unprompted review
Rated 3 out of 5 stars

It's alright

It's alright. At the start it's easier to sell stuff, but it started to be harder because i don't really get views anymore...

August 14, 2026
Unprompted review
Rated 4 out of 5 stars

It’s great

It’s great, easy and if you have enough patience and lower the prices you definitely sell things. Very straightforward and simple labels and shipping instructions. No problems so far

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer support and refund policy

Terrible customer support and refund policy. They say you have 2 days to signal a problem, but it is actually 48 hours from midnight of the day of the delivery. Too bad sometimes the day of delivery never occurs, so when you do not receive an item you still have to wait 25 days, then it is marked automatically as delivered even if it is not, without even an email warning; and if you are a few hours off to click the link in the conversation, then you lose everything. Customer support promised a refund and then took back the promise, and I got nothing in return.

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

7 July 2026 I've sent an order to the…

7 July 2026 I've sent an order to the buyer via BRT from Italy to Austria, but for almost 3 weeks the parcel wasn't delivered to the customer. I've reported the issue to the vinted support and they have returned the money to the customer and told me that I can pick up the parcel in the delivery point, despite the parcel track didn't indicate that the parcel was ready to be picked up by the seller. When I come to the delivery point they told me that they don't have my parcel and that all the parcels were taken by the delivery company. When I described the problem to the vinted they just responded that they cannot help me and they will NOT contact the delivery company again. All my following requests to contact the delivery company and explain the situation they have ignored and didn't respond to me. At the moment I've lost my parcel and didn't receive any compensation from Vinted. So be careful when you sell something on this platform as they don't bother themselves with the customer support and they will ignore your problem in the case of an unusual situation.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Vinted sides with scammers. Terrible moderation.

A scam seller sold me a broken item for around €100. When I complained that it was broken, I had to return the item at my expense (€18). When the scammer received the package, she claimed that the item was damaged due to poor packaging. Vinted didn't give me any details about the damage caused, or provide any evidence. Instead, they sent my original payment to the scammer and refuse to help me. I now spent around €120 and the scammer has the item.

August 4, 2026
Unprompted review

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