My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of... See more
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Review summary
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I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then... See more
This is a stunning watch but had various issues since I got it. Start was the sleep app thanks to chat gpt figured that out had to wear opposite wrist and turn off battery saving on my phone a... See more
I just love that I can have a new watch face anytime I want to match outfits and moods. Battery life is great compared to other far more expensive watches. Health info seems very accurate when compare... See more
2.9
Average
173 reviews
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Still waiting on refund
I have been trying to get a refund from Violeva since 30th December and no further forward. Customer service was not a problem before I bought the watch. DON’T BUY FROM THIS COMPANY.
December 30, 2024
Unprompted review
Buyer Beware
Buyer Beware - tried to contact them for a refund or replacement as my watch was faulty. The screen is damaged so not fit for purpose. They do not respond to anything. Facebook, instagram, business chat email - no reply.
December 19, 2024
Unprompted review
BEWARE OF Violeva
BEWARE OF Violeva. They do not respond and do not honour their refund policy. I have tried via email, customer support and Facebook to make contact and as soon as you indicate a problem you get no further response from them. The watch looks great but its step count is completely inaccurate I sent photographic evidence and requested either help or an address to return the watch too. I have not had any response from this company.
This is not only disappointing but dishonest.
January 14, 2025
Unprompted review
I love the watch BUT the screen…
I love the watch BUT the screen protector they sent is no good. I really want to protect my lovely watch but when I tried to put the screen protector on the tag you take off the top is stuck too much so damages the protector 😣 I have tried 6 times now to contact the company to get a replacement and they are not responding. I put a comment on their fbook post, they messaged me asking how they’re can help, I replied but got nothing back.
I wanted to order 2 more straps to go with my watch but daren’t now due to total lack of communication.
January 5, 2025
Unprompted review
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