Virtualrewardcenter Reviews 105

Funds Stolen, and Absolutely No Support from Virtual Reward Center.
Short Story: I participated in a study group that took place over several weeks. For compensation, I was directed to request a Physical VISA Card. I registered and waited several weeks for the card to arrive.
Each time I tried to check on the status of the card, I was told to be patient and wait.
Then I was told that the card had arrived quite a few days ago and that it had been activated and used. Impossible since I never even received.

It has now taken me three weeks to find out that the balance of the card was now near $0

I was able to finally get a ledger of transactions. All food and gas charges.

My most pressing question was " how did someone NOT me be able to activate the card and use " aqnd they told me that the only process needed to activate this card was a phone call giving them the card number and selecting a PIN. ABSOLUTELY NO SECURITY INFORMATION IS NEEDED.
NO PERSONAL IDENTIFICATION INFORMATION IS REQUIRED TO MAKE THE CARD COMPLETELY ACCESSIBLE.

Basically, if you find the envelope with the card in iot. Its yours.
It would be no more secure than leaving a stack of $20 dollar bills taped to my front door.

All of my work and time I gave to SAGO was for absolutely nothing. And I have no course of action.

I have used similar merchants that have security ion place. . i.e. you must give them some verifiable information like email address, or DOB or something that would prevent any rando from just finding and using.
ALso, another method. You must use the link that is received in email to make the card work. If someone foind the card and tried to use it... without access to my email, they cannot..
Another method... when I request the card, I pick a 4 digit PIN. That same PIN has to be used to activate the card once received.

I will never use this company again.
I will never use the FocusGroup company that has them as a client.
I will continue to warn other people that I know that this company is not one to be trusted.

My rewards came from my work achievements, and after many emails, can still not received what I have earned! That is called stealing, even when I have emails stating otherwise. Avoid this company, and if the rewards are through the company you work for, advise them of the situation.

Cards expire after a ludicrously short time and they will not do anything to honor them. Somehow they are not beholden to laws that cover any other gift card in the country.

Absolute total disgrace of a company. They have $300 I earned from a study and they claim the link to claim my Visa card cannot be reactivated, as the link to redeem the $300 has expired after 30 days. I contacted them within a reasonable amount of time to reactivate it. Thirty days is the shortest amount of time I've ever seen to have an activate link to redeem your own money you earned. They're making a profit off me. I asked them to reactive the link but they claim they can't. Yet, one of my friends was able to have their link reactived. Absolutely shady, disgusting, horrible, unethical and unmoral company. How would you like it if $300 from your paycheck was missing?

I was given a 'reward' after taking a survey and chose an Amazon voucher but once I'd selected that the next page said "Your Amazon.co.uk eGift Card claim code: N/A. - Click the "Go Shopping!" link below to visit Amazon.co.uk." But, of course, without the claim code I couldn't claim my reward. I guess they hope that as it's not a lot of money we'll not bother chasing it and they can just pocket the money.

This is the most horrible company in the whole wide world when you log in there isn't even a place for each account whoever runs their website needs to be fired you can never find out the balance

This is the biggest scam ever. They make it nearly impossible to use the card, then they expire the card quickly contrary to many state laws. When you complain, they claim they aren't responsible for expiring the funds. Lastly, they go to great lengths to hide their company contact info. It's amazing we allow these scams to continue. Someone please post the company info if you have it.

Update- This company is called Virtual Incentives, they do business as Virtual Reward Center and go to great lengths to hide the actual business entity. Address is:
1401 Route 52 Ste 101
Fishkill, NY 12524-3255
(646) 736-1910
They are no stranger to business complaints and have their process pretty well mastered. You should file complaints with your state AG as it appears they are in violation of a lot of state laws the way they do business.

1/18/24 Update- I must be over the target. The company is pressuring TrustPilot to delete my review. Too bad this company spends so much time being dirt bags instead of simply being customer oriented.

2/6/24 Update- The company continues to try to get TrustPilot to dox me. I must be over the target. I'm also now questioning how valuable TrusPilot reviews are. How many others have been badgered to the point of removing an honest review??

If it were possible to give 0 stars, that would be my review. This gift card was almost impossible to use and I literally tried to use it in 6 different places- restaurants, building material stores, grocery stores and online stores before I found one that was able to get the card confirmed (apparently, although I am still waiting for the store to contact me about whether the transaction actually went through). A horrible and frustrating experience including interactions with their customer service team. Never again.

I have a reward card supposedly for $200 that expires soon. I tried to use it and it was declined. I have no way to check the balance, as the phone number on the back is obscured by the card number embossed on the card. It’s an 877 number but the rest is unreadable. Who does this? Is there no quality control on this type of thing? I have reached out to Reward Center several time and received and email saying "somebody will reach out to you shortly". I'm still waiting.

I was referred to this site from Survey Junkie, my VISA card DOES work but the process of signing up for this site was ABSOLUTELY horrendous. For some reason it wouldn't let me use any of my emails even though I've never signed up before, and when I finally entered an email that wasn't "invalid" it claimed my emails didn't match for some reason. It took me 10 minutes to get one to work, but since the card was legitimate I think 3 stars will be fair.

Filled out a Kaiser Permanente survey that agreed to give me $5 Amazon credit if I did so. Got the email from virtualrewardcenter.com. I googled it and found a lot of negative experiences for a lot of people, but nothing indicating it is an outright scam/phishing/etc. So I clicked the link, got the reward code and a link to the amazon.com page to enter the reward code. Clicked that link, applied the code, and got the $5 Amazon credit. So it worked. I'd normally give 5 stars since everything went smoothly, but based on all the negative reviews of the site, I was pretty nervous, so I'm taking off one star because their historically poor reputation makes new people like me trust them less.

I converted Aeroplan points to a Virtual Mastercard,
got a code from Virtual Reward Center that doesn't work, Amanda the "support team lead" only tells me to contact Northlane and that she cannot provide further assistance, she hasn't done any troubleshooting, she has not provided any options on how to fix the reward code that doesn't work.

Northlane support agents are telling me that the Virtual Reward Centre should have sent them my info and created an account that would be attached to the reward code provided, however none of my information pulls up on their system, suggesting Virtual Reward Centre didn't send them any of my info to attach it to the reward code. Seems like a total scam from the Virtual Reward Centre.

I will have to call Aeroplan and see if they can cancel this scam Virtual Master Card and return my points. Please save yourself the trouble and avoid changing points for the Virtual Master Card on Aeroplan.

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*update

Amanda (customer support team lead) was later claiming that I had already claimed the reward card and registered it under my name, this of course is a blatant total BS (lie).

I got Aeroplan involved, they investigated the issue and were able to cancel the card and returned my points I used for the Virtual Mastecard.

This is not a reputable company by any means and they have found themselves a great niche as middle men for companies who want to increase sales while pretending to issue rebates without having to sacrifice the full rebate amount.

The first red flag about this site is how explicitly they have to specify that your virtual card IS NOT a gift card in their terms of service agreement. This should always raise your suspicions because the only reason to do this is to get around the federal minimum of 5 years for gift card expiration dates. This site’s “reward” (definitely not “gift”) cards expire a mere 6 months after they are issued.
You really don’t have to worry too much about the expiration date, though, because you have very little hope of ever being able to use the card anyway. I have attempted to use my reward card at over 40 online merchants and services, both by entering the card info directly as well as attempting to use it as the primary payment option with Paypal whenever possible and it has never been accepted. In fact, a few sites couldn’t even verify that it had a valid Visa card number and wouldn’t even attempt the transaction.
The experience with customer “support”, however, is truly the icing on the cake. Your initial support request will get you an automated response requesting the customer service token string for your card - why anybody would want to pretend this useless card is theirs is beyond me. Once you send this token you can look forward to hollow assurances that they appreciate their customers (I suppose maybe they do since their customers are the companies offering rebates, not us) and that their cards are accepted anywhere Visa is accepted while occasionally getting their picture of a fake card confused with real Visa cards that can be used at brick and mortar businesses. I finally requested just a short list, not by any means a comprehensive one, of online merchants that do, in fact, accept this card so I could choose one of them and just blow it on something. They have yet to even respond to that request, let alone provide a list (likely because they felt silly sending an empty one).
If you see a business offering rebates in the form of visa *reward cards* from this, or any similar, company you should not only decline the offer but seriously reevaluate your relationship with that company as a whole. At this point, it is unreasonable to think any company would be issuing these cards to their customers without being aware of what a scam they are. I have seen some individuals claim that this company offers to return a portion of all remaining card balances to the respective clients who issued each card and although this would not surprise me at all, I cannot independently verify these claims. Having said that, there is still most certainly something fishy about how Virtual Reward Center operates (or, far more often, *doesn’t* operate) and it should be completely avoided whenever it is in any way possible to do so.

frud card cant accept any site fu**service

The amazon gift card reward is a scam
I received an e mail saying I had won a £10 amazon voucher which appeared legit when I went to add to my amazon account it stated that its been utilised by someone else
Virtualrewardcentre.com customer service were not interested and said its Amazon's problem
It's a scam and they are scammers