From booking to having scans to consultation process was flawless. Booked scans on Wednesday for Thursday 7pm, then Monday called to get consultation which was able to facilitate 10:40am on the Tuesd... See more
Company replied
Location
Switch locationChelmer Village Centre, Asda Chelmsford Superstore, Village Square, CM2 6RE Chelmsford, Essex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not alot of explanation on the scan procedure and was seen 20 minutes late when told to be there 15 mins before
Company replied
Bit odd climbing steps to a truck to have an MRI but it was a good experience - plenty of parking - easy to find - no waiting time - I got there 15 mins early as advised and was out by the time my... See more
Company replied
The booking was very easy, and I got the day and time that suited me. It is in a mobile unit in the Asda car park, and no one else in the unit except you and the staff, which made it very persona... See more
Company replied
Company details
About Vista Health - Chelmsford
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
Chelmer Village Centre, Asda Chelmsford Superstore, Village Square, CM2 6RE, Chelmsford, Essex, United Kingdom
- 0371 7051 447
3.9
Great
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Able to get mri scan quickly with….
Able to get mri scan quickly with results soon after
July 31, 2026
Reply from Vista Health - Chelmsford
Dear Sue,
Thank you for your 5-star review. We’re pleased to hear that you were able to have your scan quickly and received your results promptly.
Best wishes,
Vista Health
MRI Scan
Not alot of explanation on the scan procedure and was seen 20 minutes late when told to be there 15 mins before
July 31, 2026
Reply from Vista Health - Chelmsford
Dear Greg,
Thank you for your review and for sharing your experience. We’re sorry to hear that your appointment was delayed and that you felt there was not enough explanation about the scan procedure.
We understand how important it is to feel informed and comfortable throughout your appointment, and we’ll share your feedback with the relevant site for review.
Thank you again for taking the time to provide your feedback.
Best wishes,
Vista Health
From booking to having scans to…
From booking to having scans to consultation process was flawless. Booked scans on Wednesday for Thursday 7pm, then Monday called to get consultation which was able to facilitate 10:40am on the Tuesday. All involved showed care and compassion. Unfortunately proved that being sent away from a&e with a sprain and nothing to assist I.e crutches or boot, I had to represent myself and sit with the report as I had 3 full depth years to 3 tendons and partial tear to forth tendon. Should not be weight baring etc. now facing surgery which may have been avoidable
June 18, 2026
Reply from Vista Health - Chelmsford
Hi,
Thank you for your review. We're delighted to hear that you found the booking and consultation process seamless, and that our team showed care and compassion throughout your experience. We wish you all the very best with your treatment and recovery.
Best wishes,
Vista Health
A great MOT for people.
The booking was very easy, and I got the day and time that suited me.
It is in a mobile unit in the Asda car park, and no one else in the unit except you and the staff, which made it very personal.
When I got there, the staff made me feel very welcome. They explained things as the procedure went along. I had the Platinum package, and although it took about 1 hour and 40 minutes, the scan was very thorough.
You pay to give cars an MOT, so why not for yourself.
June 18, 2026
Reply from Vista Health - Chelmsford
Dear Gail,
Thank you for your wonderful feedback. We're delighted to hear that the booking process was easy and that you found the mobile unit experience personal and welcoming. We're also pleased that you felt well-informed throughout your scan.
Best wishes,
Vista Health
Fast professional service
Bit odd climbing steps to a truck to have an MRI but it was a good experience
- plenty of parking
- easy to find
- no waiting time - I got there 15 mins early as advised and was out by the time my original appointment was scheduled
- pleasant medical professionals.
June 8, 2026
Reply from Vista Health - Chelmsford
Dear Sarah,
Thanks for taking the time to share your experience. We're pleased to hear that your overall experience was a positive one. It's great to know that you found the location easy to access, with plenty of parking, and that you were seen promptly without a long wait. We're also delighted that our team helped make your visit comfortable and welcoming.
Best wishes,
Vista Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.