Vista Health - Eastleigh Reviews 

18
TrustScore 4.5 out of 5

4.3

Eastleigh MRI Unit, Asda Eastleigh Supercentre, SO53 3YJ Eastleigh, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Fantastic! High speed process and high quality results. My only reason for 4 stars is that your website shows “artist impression” pictures of the area to be scanned which bears no relation to the a... See more

Company replied

Rated 4 out of 5 stars

All was good with the scan and nice people doing it. Only downside was it was in a portacabin raised up with quite steep open tread metal stairs leading up, very little room on platform for door to... See more

Company replied

Rated 5 out of 5 stars

Despite needing a GP referral for a private MRI I genuinely don’t know why? Communication was good, the Doctor and support were excellent/being claustrophobic I was very stressed and upset that hav... See more

Company replied

Rated 5 out of 5 stars

I am satisfied with my MRI scan experience. All went well, the results were delivered as expected. in the video call with a g.p. I got the professional explanation of the scan results.

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. Diagnostic Center
  3. MRI Center
  4. X-ray Lab

About Vista Health - Eastleigh

Written by the company

https://www.vista-health.co.uk/

Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.

You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.

Book Online
Private MRI Scans
Private Total Body MRI Scans
Private Echo (Heart Scans)
Private Ultrasound Scans
Explore all Services
About Us
Pricing
Contact Us

Vista Health: Accessible, Affordable, Assuring

Written by the company

Our mission is to make healthcare more accessible, affordable and assuring for patients.
As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.

Fast access to private diagnostic scans

Appointments are available in as little as 24 hours, with reports returned within 3 working days.

We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.

Contact info

  • Eastleigh MRI Unit, Asda Eastleigh Supercentre, SO53 3YJ, Eastleigh, Hampshire, United Kingdom

  • 0371 7051 447

4.3

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(18)

2,293 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Robert,

Thank you for your 5-star review. We’re pleased to hear that we provided the service you required and that everything was completed on time. Thank you for your feedback.

Best wishes,
Vista Health

Rated 3 out of 5 stars

Staff were great

The staff at the Mri scan were great and explained everything very well.. the only thing ive gone lower that 4 or 5 stars was the report .I had a mri with you in 2022 and the report was set out much better and more informative.

July 30, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Mr Smith,

Thank you for your review and for sharing your feedback. We’re pleased to hear that you found our team great and that they explained everything clearly throughout your appointment.

We’re sorry to hear that you were less satisfied with the report on this occasion. We’d really like to understand more about what you felt could have been better. If you’re happy to provide more detail, please contact us at feedback@vista-health.co.uk, so our team can look into this further.

Thank you again for taking the time to share your experience.

Best wishes,
Vista Health

Rated 4 out of 5 stars

All was good with the scan and nice…

All was good with the scan and nice people doing it. Only downside was it was in a portacabin raised up with quite steep open tread metal stairs leading up, very little room on platform for door to open while you are standing there.

July 29, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Hi,

Thank you for your review. We’re pleased to hear that you were happy with the scan and found our team friendly and welcoming. We’re sorry to hear that you found the access to the unit difficult. We appreciate you highlighting this and will feed your feedback back to the relevant team for consideration. Thank you again for taking the time to share your experience.

Best wishes,
Vista Health

Rated 4 out of 5 stars

Fantastic - but website let’s it down

Fantastic! High speed process and high quality results. My only reason for 4 stars is that your website shows “artist impression” pictures of the area to be scanned which bears no relation to the actual MRI images!! Why not use genuine medical images (anonymised) so you can see the 3 or 4 images that you get from the process. It would answer all the silly questions immediately, and hugely improve the quality of the user experience.

July 29, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Hi,

Thank you for your review. We’re pleased to hear that you found the process quick and the results high quality. We also appreciate your detailed feedback about the images used on our website. We’ll feed your suggestion back to the relevant team for consideration. Thank you again for taking the time to share your experience and your helpful suggestion.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Mobile Unit was immaculate

Mobile Unit was immaculate. Speedy feedback on my results. Staff were courteous and friendly. Convenient location with parking.

July 24, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Rosemary,

Thanks for your feedback. We're delighted to hear that you found our mobile unit immaculate and that you received speedy feedback on your results. It's also wonderful to know that our staff were courteous and friendly, and that you found our location convenient with parking. We really appreciate you taking the time to share your experience.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Prompt, professional service

Prompt, professional service. Got my report in two days. My GP even got their copy straight away!

June 29, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Marion,

Thank you for your feedback. We're so pleased to hear you received prompt and professional service, and that your report was delivered quickly to both you and your GP.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Easy to book a appointment

Easy to book a appointment, good communication, very polite.
Quick results, and follow up.

June 23, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Hi,

Thank you for your 5-star review. We're so pleased to hear that you found the booking process easy, appreciated our communication, and received quick results and follow-up.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Support during the Scan

Despite needing a GP referral for a private MRI I genuinely don’t know why?

Communication was good, the Doctor and support were excellent/being claustrophobic I was very stressed and upset that having been told for a knee scan I needed to go up to my neck in the scanner

June 22, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Mrs Salter,

Thank you for your review. We're pleased to hear that our communication was good and that you found our doctor and support team excellent.

We also appreciate your feedback regarding the referral process and your experience with the scan. We understand this may have been unexpected, and your comments will be shared with the team as we continue to improve the information we provide to patients before their appointments. Thank you for choosing us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Very professional

Very professional. On time service and quick return of results.

June 22, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Mr T,

Thank you for your feedback. We're so pleased to hear that our service was professional, timely, and that you received your results quickly.

Best wishes,
Vista Health

Rated 5 out of 5 stars

MRI was carried out professionally and…

MRI was carried out professionally and I received my report within three days. My GP also received a copy of the report quickly.

June 22, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Roger,

Thank you for your 5-star review. We're so pleased to hear that you found the service professional and that you and your GP received the report quickly.

Best wishes,
Vista Health

Rated 4 out of 5 stars

MRI scan

The actual scan experience went well, it was a hot day and the appointments were running late. We had to either sit in car or go into Asda to wait. To use the toilets we had to go to Asda.
Paying a substantial sum for scan, facilities were lacking.

June 23, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Carol,

Thank you for your review. We're pleased to hear that your scan experience went well. Some of our scanning locations are based in mobile units, allowing us to offer convenient, accessible appointments in a wider range of locations. We appreciate your feedback regarding the waiting experience and will share your comments with the team as we continue to improve our service.

Best wishes,
Vista Health

Rated 4 out of 5 stars

Good service

Once you get over that it's a mobile unit in asda car park. The service was good I even got the images a day early! Very happy with proces as a whole

June 16, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Mr Simpson,

Thank you for your review. We're pleased to hear you were happy with the service and that you even received your images earlier than expected.

We appreciate your feedback and are delighted that you were happy with the overall process. Thank you for choosing Vista Health.

Best wishes,
Vista Health

Rated 4 out of 5 stars

Quick MRI at a time of my choice

I was able to get an appointment for my MRI quickly and at convenient location and time. Results were available very quickly and the follow up consultation with a doctor was helpful. So overall very happy with service provided by Vista and would use them again if I needed an MRI. One small complaint; my appointment was 1330 and the appointment letter said to arrive 15 minutes early- which I did only to be told that the staff were going to lunch and I needed to wait outside the mobile unit until they were ready.This didn’t feel good, though to be fair it didn’t affect the timing of my MRI, but VISTA could do better and allow time in the appointments schedule so that staff can have a lunch break.

June 15, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Brian,

Thank you for your review. We're delighted to hear you were pleased with the speed of your appointment, the convenient location, your follow-up consultation, and the overall service.

We also appreciate your feedback about your arrival experience. We're sorry this left you feeling disappointed, and we'll share your comments with the team as we continue to improve our service. Thank you for choosing Vista Health, and we hope to be of help again if you ever need us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

I am satisfied with my MRI scan…

I am satisfied with my MRI scan experience. All went well, the results were delivered as expected. in the video call with a g.p. I got the professional explanation of the scan results.

June 10, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Margarita,

Thanks for your review. We're delighted to hear you were happy with the service and care you received.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Very straightforward process and quick…

Very straightforward process and quick results, very happy and would use again.

June 10, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Mr Webb,

Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.

Best wishes,
Vista Health

Rated 5 out of 5 stars
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Helen,

Thank you for your 5-star review. We're delighted to hear that you found our team friendly and efficient. Providing a positive experience for our patients is always our priority, so it's wonderful to receive your feedback.

Thank you for choosing Vista Health.

Best wishes,
Vista Health

Rated 5 out of 5 stars

I was dealt with in a professional and…

I was dealt with in a professional and friendly way. Everything was explained as we went along. Lovely people to deal with

June 9, 2026
Vista Health - Eastleigh logo

Reply from Vista Health - Eastleigh

Dear Helen,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look