Vista Health - Liverpool Reviews 

24
TrustScore 4.5 out of 5

4.6

153 Duke Street, L1 4JR Liverpool, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Professional Service that I have used twice now for MRI’s. Convenient appointments booked with different areas to choose. Nice premises at Liverpool with professional caring staff. Process easy a... See more

Company replied

Rated 5 out of 5 stars

I booked an MRI scan on my knee through a self referral at the Liverpool branch, the whole process from start to finish was excellent. I was greeted on arrival, filled in a questionnaire and was taken... See more

Company replied

Rated 5 out of 5 stars

Hello, the gentleman who did my ultrasound was really lovely, he immediately made me feel at ease and answered my questions. Booking the appointment was very easy and having a phone call with a gp b... See more

Company replied

Rated 4 out of 5 stars

The process of having MRI required to reassure re my health was efficient and quick. It was also cost effective. However, I had to go through a protracted triage to get the appointment. This is... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. Diagnostic Center
  3. MRI Center
  4. X-ray Lab

About Vista Health - Liverpool

Written by the company

https://www.vista-health.co.uk/

Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.

You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.

Book Online
Private MRI Scans
Private Total Body MRI Scans
Private Echo (Heart Scans)
Private Ultrasound Scans
Explore all Services
About Us
Pricing
Contact Us

Vista Health: Accessible, Affordable, Assuring

Written by the company

Our mission is to make healthcare more accessible, affordable and assuring for patients.
As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.

Fast access to private diagnostic scans

Appointments are available in as little as 24 hours, with reports returned within 3 working days.

We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.

Contact info

  • 153 Duke Street, L1 4JR, Liverpool, England, United Kingdom

  • 0371 7051 447

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24)

2,205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Service that I have used…

Professional Service that I have used twice now for MRI’s. Convenient appointments booked with different areas to choose.
Nice premises at Liverpool with professional caring staff. Process easy and relaxed. Results delivered quickly that gave full diagnosis in written and visual format for me seek treatment.
Would use them again.
Correspondence with admin staff very good and efficient.

August 5, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Hi,

Thank you for your 5-star review. We’re delighted to hear that you’ve chosen Vista Health twice for your scans and have consistently received a professional and caring service.

It’s great to know that you found the choice of locations and appointment times convenient, and that our team helped make the process easy and relaxed. We’re also pleased that you found our administration team efficient and our results clear and prompt.

We really appreciate your continued trust in Vista Health and your kind recommendation.

Best wishes,
Vista Health

Rated 5 out of 5 stars
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Lynn,

Thank you for your 5-star review. We’re pleased to hear that you found our service friendly and professional. We really appreciate you taking the time to share your experience.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Excellent service & quick results

I booked an MRI scan on my knee through a self referral at the Liverpool branch, the whole process from start to finish was excellent. I was greeted on arrival, filled in a questionnaire and was taken down for the scan within minutes, after the scan I was told I would get the results in 3 days, I actually got them in 2 days so I was very impressed, My GP also got a copy.

July 25, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Ian,

We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes a difference.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Staff are efficient

Staff are efficient, informative and approachable.

July 24, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Beverley,

Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Excellent service all round with good…

Excellent service all round with good communication, decent radiographer report and scan photos.

July 24, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Ste,

Thank you for your feedback. We're delighted to hear that you had such a positive experience with our service, communication, and reports.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Amazing service and results 2 days…

Amazing service and results 2 days later. I wouldn’t hesitate to use them again and have recommended them to friends and family.

July 22, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear An,

Thank you for your 5-star review. We're delighted to hear that everything went smoothly during your visit.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Hello

Hello, the gentleman who did my ultrasound was really lovely, he immediately made me feel at ease and answered my questions.
Booking the appointment was very easy and having a phone call with a gp before my apt AND included in the price was amazing

July 15, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Barbara,

Thank you for sharing your feedback. It's wonderful to hear that your experience was so positive, from the ease of booking to your appointment. We're especially pleased that our team made you feel at ease and answered all your questions.

Best wishes,
Vista Health

Rated 5 out of 5 stars

I was going to have to wait up to 28…

I was going to have to wait up to 28 weeks for an MRI on the NHS. Within 48 hours of applying I was having an MRI in the Liverpool location. Excellent service and not so expensive. I had the full report 2 working days later. Now by NHS providers are at full speed as my problems are very evident. BZ TO VISTA HEALTH.

July 17, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Mr Lawrence,

We're so pleased to hear about your positive experience and that we could provide such prompt and efficient service when you needed it most. It's wonderful to know our service made such a difference.

Best wishes,
Vista Health

Rated 5 out of 5 stars
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Sydney,

Thanks for your review. We're delighted to hear you were happy with the service and care you received.

Best wishes,
Vista Health

Rated 5 out of 5 stars

I am happy with my experience at Vista…

I am happy with my experience at Vista Health in Liverpool. I have been treated very professionally and politely. Procedure was explained to me in detail. I received the results of the scan very quickly. I recommend Vista Health Liverpool

July 1, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Elena,

We really appreciate you sharing your feedback. It's wonderful to hear that your experience was professional and that you received your scan results quickly. We appreciate your recommendation!

Best wishes,
Vista Health

Rated 5 out of 5 stars

All staff were friendly and obviously…

All staff were friendly and obviously good at their job.No complaints will use Vista again if required.

July 1, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Peter,

Thanks for your review. We're pleased to hear our staff provided excellent service and that you had a positive experience.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Staff friendly and professional

Appointment on time .
Very professional.
Clinic clean and tidy

June 22, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Mrs Jones,

Thank you for your 5-star review. We're delighted to hear that you had a positive experience and everything went smoothly during your visit.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Easy

Easy, professional, straight forward

June 22, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Rhiannon,

Thanks for your review. We're delighted to hear you were happy with the service and care you received.

Best wishes,
Vista Health

Rated 5 out of 5 stars

I would recommend anybody to go to…

I would recommend anybody to go to vista in Liverpool for a very professional quick and thorough service! I booked in for a MRI scan online as I was really struggling with my knee and the NHS waiting list was over 4 weeks and I could not bare the pain and wanted to know what was wrong with me. Booked it on Tuesday for the next day (Wednesday) at 8:30am and by Friday had all my results a full written explanation and images of what was going on. A torn meniscus was causing me all the pain!
Brilliant service, staff were welcoming and put me at ease right away THANKYOU Vista ( Liverpool. )

June 24, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Helen,

Thank you for sharing your experience. We're delighted to hear you had such a positive experience with our Liverpool team and that the booking process, scan, and results were all delivered so quickly.

It's great to know our staff made you feel welcome and at ease, and that you were able to get the answers you needed. Thank you for your recommendation and for choosing Vista Health. We wish you all the best with your recovery.

Best wishes,
Vista Health

Rated 5 out of 5 stars

The appointment system was easy and…

The appointment system was easy and efficiently handled. Staff at the clinic were professional and welcoming, providing reassurance and advice. Scan results were processed quickly and resulted in contact call from their ‘in house’ doctor. Overall an excellent service.

June 22, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Michael,

We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes a difference.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Top class service

Very easy to book, everything explained before the MRI and quick results , which in all honesty probably saved my mobility for the future.
I'd give 6 stars if I could. All staff were helpful from booking in to the after care
Thank you Vista health

June 17, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Mark,

Thanks for your review. We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes such a significant difference in someone's life.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Staff were very welcoming and…

Staff were very welcoming and professional from all aspects of the experience. When enquiring about the scan everything was explained calmly, clearly and without pressure. On arrival dealt with quickly and calmly. The results were issued within 3 days . Overall a very pleasant experience

June 12, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Mr Birchall,

Thank you for your review. We're delighted to hear that our team made you feel welcome and supported throughout your experience.

We're so pleased your experience was a positive one from start to finish. Thank you for choosing us and for taking the time to share your feedback.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Everything was so efficient and staff…

Everything was so efficient and staff were professional and explained every step in the procedure

June 12, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Raymond,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Efficient and Good Value

Very efficient process. Easy to access, book and attend. Good value compared to other private providers.

June 8, 2026
Vista Health - Liverpool logo

Reply from Vista Health - Liverpool

Dear Barry,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look