Vista Health - Liverpool Reviews 

30
TrustScore 4.5 out of 5

4.5

153 Duke Street, L1 4JR Liverpool, England, GB


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Rated 5 out of 5 stars

The whole process from beginning to end was absolutely seamless. The receptionist was courteous, polite and helpful. The staff in the M.R.I suite were very professional, but also friendly, they... See more

Company replied

Rated 5 out of 5 stars

Professional Service that I have used twice now for MRI’s. Convenient appointments booked with different areas to choose. Nice premises at Liverpool with professional caring staff. Process easy a... See more

Company replied

Rated 4 out of 5 stars

The process of having MRI required to reassure re my health was efficient and quick. It was also cost effective. However, I had to go through a protracted triage to get the appointment. This is... See more

Company replied

Rated 5 out of 5 stars

Fabulous service . All done in 45 mins . Lovely helpful staff too . Results the same day . Fantastic .

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. Diagnostic Center
  3. MRI Center
  4. X-ray Lab

About Vista Health - Liverpool

Written by the company

https://www.vista-health.co.uk/

Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.

You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.

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Private MRI Scans
Private Total Body MRI Scans
Private Echo (Heart Scans)
Private Ultrasound Scans
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About Us
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Vista Health: Accessible, Affordable, Assuring

Written by the company

Our mission is to make healthcare more accessible, affordable and assuring for patients.
As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.

Fast access to private diagnostic scans

Appointments are available in as little as 24 hours, with reports returned within 3 working days.

We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.

Contact info

  • 153 Duke Street, L1 4JR, Liverpool, England, United Kingdom

  • 0371 7051 447

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.5

All reviews

(30)

2,251 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend anybody to go to…

I would recommend anybody to go to vista in Liverpool for a very professional quick and thorough service! I booked in for a MRI scan online as I was really struggling with my knee and the NHS waiting list was over 4 weeks and I could not bare the pain and wanted to know what was wrong with me. Booked it on Tuesday for the next day (Wednesday) at 8:30am and by Friday had all my results a full written explanation and images of what was going on. A torn meniscus was causing me all the pain!
Brilliant service, staff were welcoming and put me at ease right away THANKYOU Vista ( Liverpool. )

June 24, 2026
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Reply from Vista Health - Liverpool

Dear Helen,

Thank you for sharing your experience. We're delighted to hear you had such a positive experience with our Liverpool team and that the booking process, scan, and results were all delivered so quickly.

It's great to know our staff made you feel welcome and at ease, and that you were able to get the answers you needed. Thank you for your recommendation and for choosing Vista Health. We wish you all the best with your recovery.

Best wishes,
Vista Health

Rated 5 out of 5 stars

The appointment system was easy and…

The appointment system was easy and efficiently handled. Staff at the clinic were professional and welcoming, providing reassurance and advice. Scan results were processed quickly and resulted in contact call from their ‘in house’ doctor. Overall an excellent service.

June 22, 2026
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Reply from Vista Health - Liverpool

Dear Michael,

We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes a difference.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Top class service

Very easy to book, everything explained before the MRI and quick results , which in all honesty probably saved my mobility for the future.
I'd give 6 stars if I could. All staff were helpful from booking in to the after care
Thank you Vista health

June 17, 2026
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Reply from Vista Health - Liverpool

Dear Mark,

Thanks for your review. We’re so grateful you took the time to leave a review. It’s always lovely to hear when our service makes such a significant difference in someone's life.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Staff were very welcoming and…

Staff were very welcoming and professional from all aspects of the experience. When enquiring about the scan everything was explained calmly, clearly and without pressure. On arrival dealt with quickly and calmly. The results were issued within 3 days . Overall a very pleasant experience

June 12, 2026
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Reply from Vista Health - Liverpool

Dear Mr Birchall,

Thank you for your review. We're delighted to hear that our team made you feel welcome and supported throughout your experience.

We're so pleased your experience was a positive one from start to finish. Thank you for choosing us and for taking the time to share your feedback.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Everything was so efficient and staff…

Everything was so efficient and staff were professional and explained every step in the procedure

June 12, 2026
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Reply from Vista Health - Liverpool

Dear Raymond,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Efficient and Good Value

Very efficient process. Easy to access, book and attend. Good value compared to other private providers.

June 8, 2026
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Reply from Vista Health - Liverpool

Dear Barry,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 4 out of 5 stars

Self funding MRI

The process of having MRI required to reassure re my health was efficient and quick. It was also cost effective.
However, I had to go through a protracted triage to get the appointment. This is not consistent with your claim that appointments can be made directly by patients. I also had to get my GP letter which is not made clear.
If I am paying for the service why should our reports go to gp. It should be up to the patient to share with a gp or a specialist directly
I had two scans of cervical and thoracic spine, but they were reported by two different specialists.
I am a Gp myself and feel you should consider some of these finer points.
Notwithstanding the above comments, it was a good experience abd service that I would recommend

June 6, 2026
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Reply from Vista Health - Liverpool

Dear Dr AM,

Thank you for taking the time to share your feedback. We're pleased to hear that you found the process efficient, quick and cost-effective, and that overall, you had a positive experience with our service.

We also appreciate the detailed comments you've provided regarding the booking process, referrals and reporting. Feedback such as this is invaluable in helping us review and improve our patient experience. If you would like to discuss your experience further, please feel free to contact us at feedback@vista-health.co.uk.

Thank you again for your recommendation and for sharing your feedback.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Kind professional service.

I had an MRI hip after months of pain, unfortunately I am still on an NHS waiting list for musculoskeletal services. After a particularly bad day I booked an MRI with Vista Health Liverpool. I was looked after by kind professional staff. I felt very safe. I am a little claustrophobic so they changed the way I entered the scanner and I went in feet first. I had a diagnosis in 3 days. If you can afford to pay I would highly recommend.

June 6, 2026
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Reply from Vista Health - Liverpool

Dear Maureen,

Thanks for your review. We're delighted to hear about your positive experience with us and are glad our team could provide a safe and comfortable environment, and we appreciate your kind recommendation.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Vista Health in Liverpool are just simply the best

Vista Health are just the best , from start to finish the staff were very helpful and professional. Whilst I was in MRI having my brain / and full spine they kept telling me how much longer it would take and asking if I was ok , very impressed with there service and would highly recommend Vista Health in Liverpool , I phoned up on the Thursday and had my MRI on the the following morning .

May 29, 2026
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Reply from Vista Health - Liverpool

Dear Margaret,

Thank you for your wonderful feedback. We're so pleased to hear about your positive experience at our Liverpool clinic. It's great to know our team made you feel comfortable and informed throughout your scan. We appreciate your high recommendation.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Extremely professional and efficient

Extremely professional and efficient

May 20, 2026
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Reply from Vista Health - Liverpool

Dear Robert,

Thanks for your feedback. We're delighted to hear that you found our service extremely professional and efficient. Providing a high standard of care and a smooth experience for our patients is always our priority.

Best wishes,
Vista Health

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