Pooja called me proactively to check all OK and offered helpful amendments to my ad. She is 5* in her customer service. I have only rated Vistavue at 4* because I have had trouble getting in contact w... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
From the first time using Vistavue, we received excellant support and guidance and it was set up as planned. When we wanted changes made, Pooja was very helpful and supportive and responded in a time... See more
Company replied
Harry was very informative, delightful to speak with and was able to answer all my questions. He made it clear that he and his team would be accessible throughout the design development process. I'm l... See more
Company replied
I am always skeptical about doing business with a company that is calling from areas outside the USA, but so far this company has proven that they will do what they say. From Jack to John to Harry, ea... See more
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Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.4
Excellent
323 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Harry! You're the best!
Harry was so very warm and welcoming and answered all of my questions! He was knowledgeable about how the kiosk would work for customers and what steps his design team would take to build the commercial!
March 30, 2026
Unprompted review
Reply from Vistavue
Hi Desiree,
Thank you so much for the wonderful review!
We’re thrilled to hear that Harry made such a positive impression. Providing a warm welcome, clear answers, and deep product knowledge is exactly the experience we aim for, and it’s great to know Harry delivered that for you.
We’re also glad he was able to walk you through how the kiosk works and explain the steps our design team takes when building a commercial — transparency and guidance are a big part of what we do.
Thanks again for taking the time to share your feedback. We truly appreciate it!
Best regards,
Vistavue Customer Care Team
very informative
very informative, and only spoke about what I needed to know
March 30, 2026
Unprompted review
Reply from Vistavue
Hi Carole,
Thank you so much for your review.
We're glad to hear you found the conversation informative and that we focused only on what you needed to know. That’s exactly how we want every call to feel — clear, simple, and genuinely beneficial.
If anything else comes up or you need more support along the way, we're always here to help.
Best regards,
Vistavue Customer Care Team
Pooja Nadgauda
Pooja Nadgauda, was very helpful on the phone just now,
and explained my options very clearly. I am very excited and looking forward to working with Vistavue.
Kind regards
for all your time and input.
Julian Kemp
March 30, 2026
Unprompted review
Reply from Vistavue
Hi Julian,
Thank you so much for your lovely review.
I’m really glad to hear that Pooja was able to help and make everything clear for you on the call.
It’s wonderful to know you’re excited about working with Vistavue — we’re just as excited to have you on board.
If you ever need anything or have more questions along the way, we’re always here and happy to help.
Best regards,
Vistavue Customer Care Team
I'm very happy with the service so far.
March 30, 2026
Unprompted review
Reply from Vistavue
Hi Philip,
Thank you so much for your lovely review.
I’m really glad to hear you’re satisfied with the service so far. It truly means a lot.
If there’s ever anything more you need, please don’t hesitate to reach out — we're always here to help.
Best regards,
Vistavue Customer Care Team
Great customer service from Pooja
Great customer service from Pooja, went over all the details, answered all of my questions, great experience
March 30, 2026
Unprompted review
Reply from Vistavue
Hi Claire,
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a wonderful experience and that Pooja was able to walk you through all the details and answer every question. We are deeply committed to providing clear and helpful support, and it's gratifying to learn that she left such a positive impression.
If there’s anything more we can assist you with, we’re always here to help. Thanks again for sharing your experience!
Best regards,
Vistavue Customer Care Team
Very well organised and supportive…
Very well organised and supportive company
March 18, 2026
Unprompted review
Reply from Vistavue
Hi Simran,
Thank you so much for your kind review!
We’re delighted to hear that you found our company well organised and supportive. Providing a smooth, reliable and positive experience is something we take great pride in, so your feedback truly means a lot to us.
If there’s ever anything more we can help you with, please don’t hesitate to reach out. We’re always here to support you!
Thank you again for taking the time to share your experience.
Best regards,
Vistavue Customer Care Team
The service from customer care and the…
The service from customer care and the design team has been very good. The issue I have is being told something early in the process that results in being not entirely accurate. I realize that different divisions handle separate areas of knowledge and responsibility, however, I feel there should be better coordination of information.
March 25, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you’ve had a positive experience with our customer care and design teams—they’ll be delighted to know their support made a difference.
We’re grateful that you highlighted the areas we can improve. We understand how frustrating it can be when information provided early in the process doesn’t align perfectly later on.
Please rest assured that we’re reviewing this internally to strengthen cross‑team communication and ensure a more consistent experience for our customers moving forward.
If there’s anything still unresolved or if you’d like to discuss your experience further, we’d be very happy to help—just let us know.
Thank you again for your honest review.
Best regards,
Vistavue Customer Care Team
Everything was explained simply and all…
Everything was explained simply and all questions answered
March 27, 2026
Unprompted review
Reply from Vistavue
Hi Ash,
Thank you for your review. We’re pleased to hear that everything was explained clearly and that all your questions were fully answered. Providing straightforward guidance and transparent information is something we take seriously, so it’s great to know this came through in your experience.
We appreciate you taking the time to share your feedback.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Georgie,
Thank you for sharing your experience. We’re delighted to hear the call was straightforward and that Pooja made such a positive impression. She’ll be thrilled to know her support stood out.
We appreciate you taking the time to leave this feedback — it really means a lot to our team.
Best regards,
Vistavue Customer Care Team
Clear service explanation and easy…
Clear service explanation and easy onboarding follow up. Look forward to seeing the live ads in situ. Could significantly raise bran awareness in referring community.
March 27, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for the great review. We’re really glad to hear that the service explanation was clear and that onboarding felt smooth from your side. It’s always our aim to make the process as straightforward and transparent as possible.
We’re just as excited as you are to see your ads live in situ. It’s a powerful moment when campaigns move from planning to real-world visibility, and we’re confident this activation will help elevate your brand within the referring community.
Thanks again for choosing us — we’re looking forward to supporting the next steps of your campaign.
Best regards,
Vistavue Customer Care Team
Great start to a new working…
Great start to a new working relationshipe
March 26, 2026
Unprompted review
Reply from Vistavue
Hi Louise,
Thank you for sharing your feedback! We're really pleased to hear that you've had a great start to your new working relationship with us. Setting a positive foundation from day one is something we aim for, so it’s fantastic to know we’ve hit the mark.
If there’s anything you need as we continue working together, our team is always here to help.
Thanks again for choosing us — we look forward to supporting you every step of the way.
Best regards,
Vistavue Customer Care Team
I dealt with Pooja Nadgauda for my…
I dealt with Pooja Nadgauda for my onboarding call. Pooja was professional, polite and friendly.
March 26, 2026
Unprompted review
Reply from Vistavue
Hi Eric,
Thank you so much for taking the time to leave us a review. We’re delighted to hear that your onboarding experience went so smoothly.
Pooja takes great pride in delivering a professional, polite, and friendly service, so your feedback means a lot. We’ll be sure to pass your kind words on to Pooja and the team.
If you need anything as you continue your journey with us, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Customer service is great
March 26, 2026
Unprompted review
Reply from Vistavue
Hi Estelle,
Thank you for leaving us a review! We're really pleased to hear that you found our customer service great. Providing a positive and supportive experience is something we take seriously, so your feedback means a lot to us.
If there’s ever anything more we can help with, please don’t hesitate to reach out.
Best regards,
Vistavue Customer Care Team
Lucian for the save
The first designer I worked with did not get my vision or make changes when asked. But then Lucian called and and reworked the graphics and it was 100% better and fixed anything I was not happy with right away.
March 24, 2026
Unprompted review
Reply from Vistavue
Hi Lori,
Thank you for sharing your experience with us. We're sorry to hear that the initial design stage didn’t capture your vision, and I appreciate your patience while we worked to make it right. I’m delighted that Lucian was able to step in, understand what you were looking for, and turn things around so quickly. Your satisfaction means a lot to us, and we’re glad the final result hit the mark. If you ever need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Sunam has been wonderful in working…
Sunam has been wonderful in working with me and and follow up at all times.
March 25, 2026
Unprompted review
Reply from Vistavue
Hi Audrey,
Thank you so much for your kind feedback!
We’re delighted to hear that Sunam has been wonderful to work with and has supported you consistently. Providing reliable follow‑up and great service is exactly what we aim for, so it’s fantastic to know your experience reflects that.
If there’s ever anything more you need, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi James,
Thank you so much for your feedback!
We’re really pleased to hear everything went smoothly and that you found our communication helpful. It’s great to know we’ve been able to support you effectively. If you ever need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Always keeping us up to date!
They have been so easy to work with and they stay on top of everything! The communication is great and they are always swift to make any changes I request!
March 24, 2026
Unprompted review
Reply from Vistavue
Hi Christy,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a smooth experience with us. Keeping you updated and making sure everything runs seamlessly is exactly what we aim for, so it’s great to know our communication and responsiveness are hitting the mark.
If there’s ever anything more you need or any tweaks you’d like, we’re always ready to help.
Best regards,
Vistavue Customer Care Team
Claudia was very helpful
March 24, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your review!
We’re really glad to hear you found our service helpful. If you ever need anything else or have any questions in the future, we’re always here to support you.
Best regards,
Vistavue Customer Care Team
Brilliant service from Pooja and the…
Brilliant service from Pooja and the rest of her team
March 24, 2026
Unprompted review
Reply from Vistavue
Hi Claudia,
Thank you so much for your wonderful review. We’re delighted to hear that Pooja and the rest of the team delivered such brilliant service. Your feedback means a great deal to us, and we’ll be sure to pass your kind words along to everyone involved. We look forward to supporting you again in the future.
Best regards,
Vistavue Customer Care Team
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