Pooja called me proactively to check all OK and offered helpful amendments to my ad. She is 5* in her customer service. I have only rated Vistavue at 4* because I have had trouble getting in contact w... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
From the first time using Vistavue, we received excellant support and guidance and it was set up as planned. When we wanted changes made, Pooja was very helpful and supportive and responded in a time... See more
Company replied
Harry was very informative, delightful to speak with and was able to answer all my questions. He made it clear that he and his team would be accessible throughout the design development process. I'm l... See more
Company replied
I am always skeptical about doing business with a company that is calling from areas outside the USA, but so far this company has proven that they will do what they say. From Jack to John to Harry, ea... See more
Company replied
Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.4
Excellent
323 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Harry made everything very clear and…
Harry made everything very clear and easy to understand.
March 19, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that Harry made everything clear and easy to understand. Providing a smooth and transparent experience is exactly what we aim for, and it’s great to know Harry delivered that for you.
If you ever need anything else, we’re always here to help!
Best regards,
Vistavue Customer Care Team
Satisfied Customer
They have been very responsive and address any changes I need in quick manner. Very customer service oriented. Overall enjoyable to work with
March 23, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve found our team responsive and quick to address any changes you need. Providing attentive, customer‑focused service is something we truly prioritise, so it’s wonderful to know that your experience reflects that.
We’ve really enjoyed working with you as well, and we’re always here whenever you need support!
Best regards,
Vistavue Customer Care Team
Very helpful and committed
I am always skeptical about doing business with a company that is calling from areas outside the USA, but so far this company has proven that they will do what they say. From Jack to John to Harry, each have both been very helpful and thorough. I am looking forward to the team at Vistavue guiding me through this process in getting my advertising up and running!
March 16, 2026
Unprompted review
Reply from Vistavue
Hi Marion,
Thank you so much for sharing your experience! We completely understand your initial scepticism, and we truly appreciate you allowing us to earn your trust. We’re glad to hear that Jack, John, and Harry have each been helpful and thorough throughout the process. Delivering consistent, reliable service is incredibly important to us.
We’re excited to continue guiding you through the next steps and helping you get your advertising up and running successfully. If you ever need anything along the way, our team is always here to support you!
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Zoe,
Thank you so much for your great review! We're delighted to hear that you received great service from Pooja and found the support helpful. Feedback like this means a lot to us, and we’ll be sure to pass your kind words on to Pooja.
If there’s anything else we can help you with, we’re always here.
Best regards,
Vistavue Customer Care Team
was very kind and helpful would…
was very kind and helpful would recommend
March 23, 2026
Unprompted review
Reply from Vistavue
Hi Joy,
Thank you so much for your lovely review! We're really happy to hear that you found the service kind and helpful. Your recommendation means a lot to us, and the team truly appreciates you taking the time to share your experience.
If there’s ever anything more we can help with, we’re always here for you!
Best regards,
Vistavue Customer Care Team
Fast and efficient, good communication
Pooja and the team have been great throughout. The communication has been good, and the marketing and production team have created our draft advert faster than I can keep up with. Thanks!
March 5, 2026
Unprompted review
Reply from Vistavue
Hi Clare,
Thank you so much for your wonderful review! We’re delighted to hear that Pooja and the team have made the process smooth and enjoyable for you. Clear communication is something we really value, so it’s great to know that it has come through.
Our marketing and production teams will be thrilled to hear your feedback—especially that the draft advert arrived quicker than expected! We always aim to keep things moving efficiently while maintaining high quality.
If there’s anything more we can support you with as your project continues, we’re always here to help.
Thanks again for choosing us!
Best regards,
Vistavue Customer Care Team
Brilliant explanation and really…
Brilliant explanation and really helpful with all the relevant information
March 20, 2026
Unprompted review
Reply from Vistavue
Hi Carl,
Thank you for your brilliant feedback! We’re really pleased to hear that you found the explanation helpful and that all the information provided was relevant to your needs. Our team works hard to make everything as clear and useful as possible, so it’s great to know this came through.
If there’s anything else we can support you with, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Vistavue Customer Care Team
Pooja was very informative
Pooja was very informative, as was Jeremy when he came and visited
March 20, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your review! We’re really pleased to hear that Pooja was informative and that Jeremy’s visit was equally helpful. Our team always aims to provide clear guidance and support at every stage, so it’s great to know this was your experience.
If there’s anything more we can assist you with, please feel free to reach out — we’re always here to help.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Sharon,
Thank you for sharing your feedback—we're really glad to hear you’ve had such a great experience. It’s always encouraging to know that things are going smoothly and meeting your expectations.
If there’s ever anything more we can support you with as you continue, we’re here to help.
Best regards,
Vistavue Customer Care Team
Overall fantastic service
Bill and the team at Vista Vue have been fantastic in upgrading our system. Any queries we had were answered promptly and professionally. Overall fantastic service.
March 10, 2026
Unprompted review
Reply from Vistavue
Hi Emily,
Thank you so much for taking the time to share your experience. We're delighted to hear that Bill and the team were able to upgrade your system smoothly and provide the prompt, professional support you needed. Your feedback means a great deal to us, and we’re thrilled that you found the service fantastic from start to finish.
We truly appreciate your trust and look forward to supporting you again in the future.
Best regards,
Vistavue Customer Care Team
Harrison was wonderful!
Harrison was wonderful!
Hope to work with him again, as he made the design process easy and fun. Thought it would be complicated with our changes, but Harry was on the ball!
March 19, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely feedback. We’re thrilled to hear that Harry made the design process easy and enjoyable for you. Even with the changes along the way, it’s great to know he was right on the ball and kept everything running smoothly.
We truly appreciate you taking the time to share your experience, and we’d be delighted to work with you again in the future.
Best regards,
Vistavue Customer Care Team
Good mid term call to clarify the…
Good mid term call to clarify the flexibility in my contract. Helpful.
March 19, 2026
Unprompted review
Reply from Vistavue
Hi Sarah,
Thank you for taking the time to share your experience. I’m really glad to hear that your keep in touch call was helpful and that it clarified the flexibility in your contract. That’s exactly what these check‑ins are for—making sure you feel informed, supported, and confident moving forward.
If you ever need anything else or have more questions, we’re always here to help.
Best regards,
Vistavue Customer Care
Rohit on customer service calls and…
Rohit on customer service calls and jack that helped me with a refund I wanted after making the decision i didn't want the service after all.
I looked at all the reviews and got scaried i got scammed . Its alot of money but for a solo trader. Its not worth it in my opinion 🤷...
Got to admit Rohit was so lovely ,professional and understanding. Couldn't fault him.
Jack was so good at what he does.
But the reviews put me off the whole company in general
March 1, 2026
Unprompted review
Reply from Vistavue
Hi Charlotte,
Thank you so much for your review! We're really glad to hear that Rohit and Jack were able to support you. We’re delighted that both team members could make the process smooth and straightforward for you.
If you ever need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Highly recommended
Easy people to deal with. Great price. All the hard work was done for us.
Would recommend to anyone with their own business.
March 18, 2026
Unprompted review
Reply from Vistavue
Hi Wendy,
Thank you so much for your fantastic review! We’re really pleased to hear that you found us easy to deal with, appreciated the great price, and felt that all the hard work was done for you. That’s exactly the experience we aim to deliver.
We’re especially grateful for your recommendation—it means a lot to us, and we’re glad to have been able to support your business.
If you ever need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Excellent service
March 18, 2026
Unprompted review
Reply from Vistavue
Hi Kate,
Thank you so much for your review! We’re delighted to hear you received excellent service—that's exactly what we aim to deliver every time.
If there’s anything more we can support you with, we’re always here to help.
Best regards,
Vistavue Customer Care Team
good customer service by pooja
March 18, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for your feedback! We're really pleased to hear that you received good customer service from Pooja. She always aims to give her best, and your kind words will mean a lot to her.
If there’s anything more we can help with, we’re always here.
Best regards,
Vistavue Customer Care Team
Brilliant Service
The whole process was very well explained and straight forward. Pooja was attentive and extremely helpful!
March 11, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for taking the time to leave this review. I’m really pleased to hear that the whole process felt clear, well‑explained, and straightforward for you. That’s exactly what we aim for.
It’s wonderful to know that Pooja was attentive and extremely helpful throughout—we'll be sure to pass your kind words on to her!
If you need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Good Customer Experience
Rohit went over and beyond to resolve my query and provided a great resolution to the concern
March 17, 2026
Unprompted review
Reply from Vistavue
Hi Zal,
Thank you so much for taking the time to share your review. It truly means a lot to us. We're really glad to hear that Rohit went above and beyond to get everything resolved for you. He’ll be over the moon to know his efforts made such a difference.
If you ever need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Harry was super helpful
Harry was super helpful, direct and was able to guide me with what I needed to do next. He was also very pleasant to speak to!
March 17, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely review. We're really glad to hear that Harry was able to help you, give you clear guidance on the next steps, and make the whole experience pleasant along the way. We’ll be sure to pass your kind words on to him—they'll mean a lot.
If you ever need anything else, we’re always here for you.
Best regards,
Vistavue Customer Care Team
Livi is professional and personable
Livi was very warm, personable and professional. She made me feel completely at ease to ask all my questions and answered each of them clearly. She also sent an email with additional information immediately after our call. She covered all the key points of the call quickly while still being friendly.
March 16, 2026
Unprompted review
Reply from Vistavue
Hi Liv,
Thank you so much for your lovely feedback! We’re really pleased to hear that Livi made such a positive impression. It’s great to know she was warm, professional, and able to answer all your questions clearly while keeping you completely at ease. We’re also glad the follow‑up information reached you promptly. Thanks again for sharing your experience — it means a lot to us & Livi!!
Best Regards,
Vistavue Customer Care Team
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