Pooja called me proactively to check all OK and offered helpful amendments to my ad. She is 5* in her customer service. I have only rated Vistavue at 4* because I have had trouble getting in contact w... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
From the first time using Vistavue, we received excellant support and guidance and it was set up as planned. When we wanted changes made, Pooja was very helpful and supportive and responded in a time... See more
Company replied
Harry was very informative, delightful to speak with and was able to answer all my questions. He made it clear that he and his team would be accessible throughout the design development process. I'm l... See more
Company replied
I am always skeptical about doing business with a company that is calling from areas outside the USA, but so far this company has proven that they will do what they say. From Jack to John to Harry, ea... See more
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Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.4
Excellent
324 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a lovely and informative…
I had a lovely and informative conversation with Harry. He answered all my questions in a timely manner. If only every call was as lovely!
February 24, 2026
Unprompted review
Reply from Vistavue
Hi Francesca,
Thank you so much for your lovely review. We're delighted to hear that your conversation with Harry was both helpful and enjoyable. Providing clear, timely support is exactly what we aim for, and it’s wonderful to know Harry made such a positive impression. We’ll be sure to pass your kind words along to him.
If every call felt like that, we’d be thrilled too—and we’ll keep working to make it happen.
Best regards,
Vistavue Customer Care Team
Harry was a delight on the phone and…
Harry was a delight on the phone and very informative and patient with my excitement.
February 24, 2026
Unprompted review
Reply from Vistavue
Hi Celecia,
Thank you for sharing such a lovely review. We’re delighted to hear that Harry made your experience so positive. His patience, knowledge, and friendly approach are exactly what we hope every customer receives, and it’s wonderful to know he supported your excitement with such care.
We’ll be sure to pass your kind words along to him—they'll mean a lot to him.
Best regards,
Vistavue Customer Care Team
Good service
Harry reached out, answered all my questions, and was able to put a fast track in for me with the design team, so my commercial could be done before spring break
February 23, 2026
Unprompted review
Reply from Vistavue
Hi Wolf,
Thank you for taking the time to share your experience. It’s fantastic to hear that Harry was able to answer all your questions and even fast-track things with our design team to help get your commercial ready before spring break. That kind of proactive support is exactly what we aim for, and we’re thrilled he made the process smooth for you.
We’ll be sure to pass your kind words along—they'll mean a lot to him.
Best regards,
Vistavue Customer Care Team
Very Helpful
February 24, 2026
Unprompted review
Reply from Vistavue
Hi Daniel,
Thank you for your feedback! We’re really glad to hear you found our service helpful. If there’s ever anything else you need, we’re always here to assist.
Best regards,
Vistavue Customer Care Team
Great experience and call with Pooja
Great experience and call with Pooja
February 24, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for your lovely feedback! We’re really pleased to hear you had a great experience on your call with Pooja. We’ll make sure your comments are passed on to her—she'll be delighted. If you need anything else, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Nic customer services
February 24, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for your kind feedback! We’re really glad to hear you found our customer service helpful. If you ever need anything else, we’re always here to support you.
Best regards,
Vistavue Customer Care Team
He told me what the next steps are and…
He told me what the next steps are and answered my wuestions. Thanks harry
February 24, 2026
Unprompted review
Reply from Vistavue
Hi Ellen,
Thanks for taking the time to leave a review. I’m really glad to hear you got clear guidance on the next steps and that your questions were answered. If you ever need anything else, just let us know—we're always here to help.
Best regards,
Vistavue Customer Care Team
I signed up with this company 2 years…
I signed up with this company 2 years ago. Please be warned they will automatically renew you with no warning. You have to cancel 6 months in advance. If anything changes with your business they will not help you. They do not contact you at all for any reason once they have your contract signed and they set you up. You will not get bookings either. This company is a huge SCAM!!!!!!!! Spent all kinds of money with them and no bookings they will not let you cancel for a year.
February 23, 2026
Unprompted review
Reply from Vistavue
Hi Kim,
We're sorry to hear that you’ve had a disappointing experience, and we appreciate you taking the time to share your feedback. We always recommend that all contract terms are read carefully and fully understood from the start, including the cancellation terms, which are clearly stated in the agreement.
We also want to reassure you that we are a reputable business, and we take the term “scam” very seriously, as it is inaccurate. Our intention is always to provide a professional and transparent service.
We’re always available to support any client with questions or concerns at any stage of their contract. We also offer up to six advertisement changes per year, which many clients use to refresh their advertisements and help improve traction.
If you’d be open to it, we’d be happy to review your account and see how we can support you moving forward. Please feel free to get in touch with us directly.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi,
Thank you for leaving us a review. We’re really pleased to hear that the team listened and delivered what you needed. If there’s anything more we can help with, just let us know—we're always happy to assist.
Best regards,
Vistavue Customer Care Team
Super helpful
So far everyone I have spoken to has been super helpful. I am looking forward to working on this project with them.
February 19, 2026
Unprompted review
Reply from Vistavue
Hi Sofia,
Thank you so much for taking the time to leave this review. We're really glad to hear that everyone you've spoken with has been helpful. The team is just as excited to work with you on this project, and we're here to make sure everything goes smoothly from start to finish. If you ever need anything along the way, just let us know—we're always happy to help.
Best regards,
Vistavue Customer Care Team
very prompt courteous service
very prompt courteous service. knowledgeable and well structured made it easy to understand and execute
February 19, 2026
Unprompted review
Reply from Vistavue
Hi Garret,
Thank you for sharing your experience with us. We're really pleased to hear that you found the service prompt, courteous, and easy to follow. Our goal is always to explain things clearly and structure everything in a way that makes the process straightforward. It’s great to know that this helped you feel confident in executing what you needed.
If there’s anything else we can help with, we’re always here.
Best regards,
Vistavue Customer Care Team
Rohit
Rohit, was excellent, so helpful and understanding. Great service.
February 19, 2026
Unprompted review
Reply from Vistavue
Hi Annette,
Thank you for your kind review. We’re delighted to hear that Rohit was so helpful and understanding throughout your experience. He’ll be really pleased to know his support made a difference. We appreciate you taking the time to share this, and we’re always here if you need anything further.
Best regards,
Vistavue Customer Care Team
Great experience
February 19, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you for your review!
We’re delighted to hear you had a great experience with us. Providing a smooth and positive service is always our goal, so it’s wonderful to know we achieved that for you.
If there’s anything we can help with in the future, we’re always happy to assist!
Best regards,
Vistavue Customer Care Team
Good follow up
February 19, 2026
Unprompted review
Reply from Vistavue
Hi Ee,
Thank you for your review!
We’re really pleased to hear that you felt supported with good follow‑up throughout the process. Providing consistent and clear communication is something we take seriously, so your feedback is greatly appreciated.
If there’s anything else we can assist you with, we’re always here to help!
Best regards,
Vistavue Customer Care Team
Good communication throughout the whole…
Good communication throughout the whole process. The design team stuck to the deadline I was given. I was very pleased with the design of the advert itself.
I'm also pleased because the design belongs to me and I can use it to advertise elsewhere. It looks very professional. I also like the fact that you can have 6 more designs done in one year, so I think it's a good deal.
February 19, 2026
Unprompted review
Reply from Vistavue
Hi Thierry,
Thank you so much for your wonderful review!
We’re delighted to hear that you experienced clear communication throughout the entire process and that our design team delivered everything within the agreed timeframe.
It’s great to know you’re pleased with the advert design—and even better that you feel confident using it across your other marketing channels. We always aim to create work that feels truly professional and genuinely useful for our customers.
We’re also glad you’re enjoying the added value of having up to six additional designs included throughout the year. We agree—it's a fantastic way to keep your advertising fresh and effective.
Thank you again for your feedback and for choosing us. If you need anything else, we’re always here to help!
Best regards,
Vistavue Customer Care Team
Easy to advertise
Vistavue made the whole advertising experience very easy, they looked after everything from start to finish.
February 17, 2026
Unprompted review
Reply from Vistavue
Hi Michelle,
Thank you for your review. We’re so pleased to hear that we made the advertising experience easy for you. Taking care of everything from start to finish is exactly the level of support we aim to provide, and it’s great to know it helped make the process smooth. We really appreciate your feedback.
Best regards,
Vistavue Customer Care Team
Very helpful and attentive
Very helpful and attentive, a very smooth process and very happy with the results.
February 18, 2026
Unprompted review
Reply from Vistavue
Hi Darrell,
Thank you so much for your wonderful review. I’m delighted to hear that you found the process smooth and felt well supported throughout. It’s great to know you’re happy with the results—that's exactly what we aim for. Your feedback truly means a lot.
Best Regards,
Vistavue Customer Care Team
Great experience
It’s been a flawless experience this far, been very straight forward and quick and seamless process
February 18, 2026
Unprompted review
Reply from Vistavue
Hi Jen,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that your experience has been flawless so far and that the process has been straightforward, quick, and seamless. Our team works hard to make everything as smooth as possible, so it’s great to know we’ve hit the mark.
If you ever need anything along the way, we’re always here to help!
Best regards,
Vistavue Customer Care Team
The company representative gave great…
The company representative gave great clarity on the product being offered and was informative in relation to questions raised
February 17, 2026
Unprompted review
Reply from Vistavue
Hi Matthew,
Thank you so much for your review!
We’re delighted to hear that our company representative was able to provide clear information about the product and answer all of your questions thoroughly. Ensuring our customers feel informed and supported is incredibly important to us, so your feedback means a lot.
If you need anything further or have additional questions in the future, we’re always here to help!
Thanks again for choosing us.
Best regards,
Vistavue Customer Care Team
The lady Pooja was lovely.
The lady Pooja was lovely and couldn't fault her asking for my feedback, the process itself was long winded and took too long to organise
February 17, 2026
Unprompted review
Reply from Vistavue
Hi Lesley,
Thank you for taking the time to leave your feedback.
We’re so pleased to hear that Pooja took great care of you—she'll be delighted to know her support made a positive impression.
We’re sorry to hear, though, that the overall process felt long-winded and took too much time to organise. That’s certainly not the experience we aim to deliver. Your comments are really valuable, and we’ll be reviewing the process internally to see where we can speed things up and make it smoother for our customers.
If there’s anything further we can assist you with, or anything else, please don’t hesitate to reach out.
Best regards,
Vistavue Customer Care Team
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