vitality drip jewels Reviews 

38
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Horrible company, I order from them back in April because I wanted to get my mother a necklace for Mother’s Day so I ordered a couple weeks early even though on their sight they promote 3-5 days for s... See more

Rated 1 out of 5 stars

This company is a joke! Order from here if you want to be sitting somewhere three weeks later wondering where your order is and when you request info they beat around the bush with a bunch of “sorry f... See more

Company replied

Rated 4 out of 5 stars

UPDATE I finally received my Pendant, chain and tennis bracelet after month 1/2. They look as pictured and are beautiful. If you haven’t received your order contact customer service.

Company replied

Rated 1 out of 5 stars

If I didn’t have to put any stars I wouldn’t these people are the worst ever I ordered in June to have pieces for my birthday celebration in August I got one response from Liz who stated they were beh... See more

Company details

  1. Jewelry Store

Information provided by various external sources

💧| High Quality & Affordable 100% quality jewelry 💧| Free WorldWide Shipping ☔️ 💧| 🔥 Shop Now 👇


Contact info

1.7

Bad

TrustScore 1.5 out of 5

38 reviews

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No recent history of asking for reviews

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1.7

All reviews

(38)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Jewelry, Shipping Has Improved …

I’ve ordered from the company a couple times. At first they were horrible with shipping but their shipping time has improved. The jewelry itself is nice. I’ve had some items for over a year and they have not tarnished. The jewelry still shines and everything.

October 11, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Lauren, we're glad you love your jewelry. Thank you for supporting us!

Rated 1 out of 5 stars

Horrible!!!

I ordered July 19 and it’s sep 2 but I still haven’t received my order. I have emailed and called numerous times and I kept getting a run around. Then when I finally email them about a refund someone response by saying we are sorry and working on it. HORRIBLE!!!! And I spent over $200

September 2, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Ciera, we apologize for your experience! We're short-staffed due to COVID-19. Custom orders typically take 4-6 weeks to dispatch because they are made to order. We would love to rectify this for you and ensure you get your items. Please reach out to our customer service team at info@vitalitydripjewels.com. They will love to assist you.

Thank you!

Rated 1 out of 5 stars

This company is a joke

This company is a joke! Order from here if you want to be sitting somewhere three weeks later wondering where your order is and when you request info they beat around the bush with a bunch of “sorry for the inconvenience” and then block you bec they don’t want you informing other customers that you haven’t received product! A month later and I still know nothing! Will be sure to update if I ever receive this product! Considering I’m blocked I’m sure I won’t!

August 14, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Lenna, we apologize for your experience! We're short-staffed due to COVID-19. Custom orders typically take 4-6 weeks to dispatch because they are made to order. We would love to rectify this for you and ensure you get your items. Please reach out to our customer service team at info@vitalitydripjewels.com. They will love to assist you.

Thank you!

Rated 4 out of 5 stars

good communication service chain came…

good communication service chain came in less than two weeks it’s just like the picture very shiny and you’ll get many compliments

July 13, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Shanice, we're glad you love your necklace. Thank you for supporting us!

Rated 5 out of 5 stars

I love the 2 necklaces that I…

I love the 2 necklaces that I purchased! They came within 2 weeks after placing my order. The delivery time and the quality of the products were perfect. Will be ordering again and referring to others.

June 27, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Jenny, we're glad you love your necklace. Thank you for supporting us!

Rated 5 out of 5 stars

Worth the buy

Love it. I Get so many compliments!! You can wet it I’ve worn it to the beach shower etc and even during the pandemic I got it in an okay amount of time (like 2 weeks I think) and the communication was on point.

June 23, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Felicia, we're glad you love your necklace. Thank you for supporting us!

Rated 1 out of 5 stars

Terrible company

I ordered back in March and still have not received my order. I've messaged them numerous times and they responded saying they will take care of it and still has not. I've asked them for a refund and probably won't get that neither. I'm glad I didn't spend that much money

June 19, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Taylor, we apologize for your experience. We're short-staffed due to COVID-19. We would love to rectify this for you and ensure you get your items. Please reach out to our customer service team at info@vitalitydripjewels.com. They will love to assist you.

Thank you!

Rated 5 out of 5 stars

I ordered this necklace around…

I ordered this necklace around Christmas time, I got it within the timeframe given. Sparkles and looks absolutely stunning on. I will be buying again!

June 17, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Sheyla, we're glad you love your necklace. Thank you for supporting us!

Rated 4 out of 5 stars

UPDATE

UPDATE
I finally received my Pendant, chain and tennis bracelet after month 1/2. They look as pictured and are beautiful. If you haven’t received your order contact customer service.

June 1, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Jennifer, we're glad you love your necklace. Thank you for your patience!

Rated 5 out of 5 stars

The S necklace

I love my necklace. I have received it within the business days time frame.I have worn it in one of my latest photo shoots. Most definitely will be placing another order with them.

May 19, 2020
Unprompted review
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Reply from vitality drip jewels

We're glad you love your necklace. Thank you for supporting us!

Rated 1 out of 5 stars

Worst company ever!!!

Worst company ever!!!! I placed an order with you guys months ago. To order to tracking number. It may not seem like much to yall, but because of covid-19 and being unemployed I need my dang money back ASAP!!!!! 

You are the absolute worst company I have ever dealt with. Give me my money back Now! 

I'm not your dam friend!

A very mad customer!!!!

April 21, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Monica, we apologize for your experience. We're short-staffed due to COVID-19. We would love to rectify this for you and ensure you get your refund. Please reach out to us on Facebook or Instagram messages and this will be handled for you ASAP! We apologize for the inconvenience.

Rated 1 out of 5 stars

Wish i read reviews first

Wish i read reviews first. Never received my order. They responded initially, apologizing for delay and promising i will receive it. Now they do not respond. $65 lost for me. DO NOT lose ya money as i did....as you can see Vitality contracted 5/20/20, after seeing my review.They apologized,AGAIN, and promised i would have my order by the end of that week. Today is 6/6/20,,,i have NOT received it.

April 18, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Zina, we apologize for your experience. We're short-staffed due to COVID-19. We would love to rectify this for you and ensure you get your items. Please reach out to us on Facebook or Instagram messages and this will be handled for you ASAP! We apologize for the inconvenience.

Rated 1 out of 5 stars

I have not received my necklace and it…

I have not received my necklace and it is going on 2 months....

March 27, 2020
Unprompted review
vitality drip jewels logo

Reply from vitality drip jewels

Hi Tonia, we apologize for your experience. We're short-staffed due to COVID-19. We would love to rectify this for you and ensure you get your items. Please reach out to us on Facebook or Instagram messages and this will be handled for you ASAP! We apologize for the inconvenience.

Rated 5 out of 5 stars

THANK YOU!!!

I was contacted by one of the team members Mrs.Johnson and she took all steps possible to correct the issue I had with my purchase and I greatly appreciate her for time out the time to help

March 5, 2020
Unprompted review
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Reply from vitality drip jewels

Hi Tara, we sincerely apologize for this! We strive to ensure that our customers are 100% satisfied. Please reach out to us on Facebook or Instagram messages and this will be handled for you ASAP! We apologize for the inconvenience.

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Placed an order February 4th 2020 and I still dont have my items. They lied and sent a fake tracking number February 26th 2020 and the item never reached the post office. Customer service barely exist. No one answers or call back. They send generic email responses and they even lie via instagram. At this point I want my money back. This company is a piece if s**t.

March 3, 2020
Unprompted review
vitality drip jewels logo

Reply from vitality drip jewels

Hi Sarah, we apologize for your experience. We're short-staffed due to COVID-19. We would love to rectify this for you. Please reach out to us on Facebook or Instagram messages and this will be handled for you ASAP! We apologize for the inconvenience.

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