Vitalitywatches Reviews 85

As an 80 year old glade to say in good health but needed to keep check on blood pressure so bought this watch ,wrong reading on all not worth the cash ,all i need is an email address so i can get in touch

I have serious cardiac and blood pressure irregularities and this watch is incredibly inaccurate.

Like others reviewing this watch, Judith (AI?) refused to provide an address and only after a series of hoops that I would have had to jump through including videos--who does that--would they provide an address to return this watch.

And of course there is no phone number to speak to a live body. Buyer beware--do not ever make a purchase where there is no phone number and no address.

I ended up filing a complaint with PayPal when the provided phone number was non-working on my Capital statement, and Capital took good care of me.

My review will read very similar to another review. My watch couldn’t accurately compute the Blood Sugar it was consistently around half of the correct reading. I was comparing their results to the actual finger stick. I finally told them I was not doing their R&D for them. I began to wonder if Judith was real or AI that was programmed to keep you from returning the watch. I sincerely hope that no fellow diabetics were harmed by this inaccurate piece of junk.

Unfortunately, I did not have a good experience with my purchase of Vitality Watches. I spent so much time documenting the issues and talking to Judith in support via email that I suddenly realized how ridiculous it was. It was not possible to send pictures or videos of all the issues. They offer a 30 day return, but they spend 30 days trying not to let you return the watch. The bottom line is many of the functions do not work properly. That’s it, period. And, the watch is shipped directly from China. The box doesn’t even have their name on it. My blood pressure dropped so low one day that an ambulance had to be called. The watch never detected it. In the end, they offered to refund 50%. BEWARE OF BUYING THIS WATCH.

I have contacted to (AI?) customer service over 7 times since I received the watch on May 14. It does not live up to its ad - sleep monitor, SMS alerts, incorrect readings - all in all it could be dangerous for people to rely on the readings. I was given an UNASKED FOR 50% discount and when I said I wanted to return the watch with a pre-paid label, I was told that because I accepted the discount, I could not get a free return.

I love ordering here. The customer service is extremely nice and helpful. They have a lot of knowledge and the quality of the product is good.

Purchased one of their fitness rings, I decided to go with this manufacturer as an entry level piece of equipment but slightly more expensive than the run of the mill rings you get on amazon. the overall buying experience was good, and the ring came in good time. I unpacked it, charged it and tried it out and while a little rudimental and fiddly to pair with my phone it di work and report. I then charged it to 100% and wore it over night to check the sleep tracking which also worked well; however when I checked later that afternoon the ring would not sync to the App, I then found out it was dead and would not charge. I spent over a week with Tech support trying to resolve the issue, who finally referred me back to the merchant. On the Website they have a contact address for refunds and exchanges within 30 days of purchase, and I asked for an exchange, but got no response, despite numerous attempts to contact them, I think they are stringing out till the 30 days have passed. as a result I have had to raise a dispute via pay-pal, and will probably now need contact my Credit card insurers for a refund. Its a poor showing that it will take 15 times longer to resolve the issue then the product actually worked for. A total waste of time and money, I would actually give it no stars if this was an option.

Nope. Purchased their blood pressure monitoring ring and it promptly stopped working. I didn't realize the company offers a mere 30-day warranty so because I'm busy, I was a few days late to report it. No offer to exchange or replace the product, but simply a "too bad, take a hike" kinda of response.

"I recently purchased a watch from Vitality Watches and I must say I am extremely satisfied with the overall experience. The purchasing process was simple and fast, and the website is well-structured and easy to navigate.

I was impressed by the quality of the watch I received. It is exactly as described on the website and appears to be made with high-quality materials. The delivery was prompt, and the package arrived in perfect condition.

Additionally, I found the customer service at Vitality Watches to be exceptional. When I had a question about my order, they were quick to respond and very courteous in their assistance.

Overall, I highly recommend Vitality Watches to anyone looking for high-quality watches at affordable prices. I am very pleased with my purchase and will definitely make more purchases from them in the future."

I was delighted to receive a VitalityWatch as a gift, but was soon disappointed. It needs re-charging every three, sometimes four, days. I prefer steps counted immediately available during long walks and this does not seem possible on Vitality Watch. Blood pressure gives incorrect readings - lower than actual BP - which could for some people be dangerous.

Do not buy the Vitality Watch. My battery has gone after 6 months and the support email got returned as undeliverable. 6 months use. Absolutely rubbish!

Best watches for sports I've ever seen. I'm very satisfied!

I received the smart ring that is useless it doesn't work and the Chinese app you need to download doesn't work and gives many warnings not to download for security reason It's suppose to be free so why do you need my credit card info? Complete waste of money I wish I didn't believe the reviews on their site

The ll in One Artificial Intelligence VitalityWatch™, All in One Artificial Intelligence VitalityWatch™ do not work as described, readings completely wrong, they are not medical grade, even the basics while waking we get a msg "get up an walk" ...!? we did not receive a full order, CS very friendly but helpless, vogus respose, we got not reimbursement never gave us an address for return, we had to go thru our pay processor to get our money back 3mo later we still waiting.

Only thing accurate is the time

Lies , lies, lies!!! I ordered March 31, realized they were coming from China, not grand prairie, tx as advertised on April 1. Was told by Judith, which I believe is a computer bod name not an actual person,that it had already shipped and couldn't cancel. Then I get an email on April 11, that it has shipped from CHiNA!!! So they just plainly lied.

DO NOT PURCHASE.
I have had my ring for about a week and the cable they sent to charge the ring does not work. I have to sit and fiddle with it for a really long time. It seems like the charging port on the actual ring is the issue as it won't charge when I place it in the charging ring box either.

I was finally able to get it to charge and then all of a sudden today it tells me that the device is not connected. It should not be this difficult. I have emailed the vitality watches several times and they have not responded.

I really wanted this ring to work and I was really excited about it but with the issues I had combined with the poor customer service its just not worth it.

The watch does work not record BP or heart rate correctly please do not buy this product

I'm very happy with my VitalityWach. I was surprised how accurate the readings were and I can measure so many health stats that's amazing. My well-being improved a lot!

Purchased a ring. Ordered a medium they sent a LARGE AND ADMITTED TO IT. They will not refund or send another. They offered 1. **50% Discount on Your Next Purchase**: OR 2. **Partial Refund of 30%**: SEE LETTER BELOW.

Dear ,

Thank you for your messages and for sharing your concerns regarding the sizing of the Blood Pressure Smart Ring™ you received. I truly understand your frustration, especially when an item doesn’t meet your expectations in terms of fit and comfort. It’s important to us that our customers are satisfied with their purchases and find our products beneficial and comfortable to use.

After reviewing your order details, it appears that there was indeed a mix-up, and the ring size dispatched was a Large (L) instead of the Medium (M) you intended to order. We apologize for this oversight and any inconvenience it has caused you.

Recognizing the importance of your satisfaction and the situation at hand, we would like to offer two options to help make this right:

1. **50% Discount on Your Next Purchase**: We can provide you with a 50% discount on your next purchase with us. This can be an opportunity to order the Blood Pressure Smart Ring™ in the correct size or to explore any other product that might suit your needs.

2. **Partial Refund of 30%**: Understanding the inconvenience this has caused, we are also willing to offer a partial refund of 30% on your current purchase. This is in hope to acknowledge the error and the fact that the product did not meet your expectations due to sizing issues.

We regret that our current policy limits us from accepting returns on items based on size discrepancies. However, your feedback is invaluable and we will take it into consideration for future policy updates to better serve our customers.

Please let us know which option you would prefer or if there’s anything else we can do to assist you further. We’re here to ensure your experience with VitalityWatches is a positive one, despite this hiccup.

Again, we apologize for the inconvenience and appreciate your understanding and the opportunity to make this right.

Warm regards,

Judith
Customer Service Agent
VitalityWatches