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Vitrin Clinic Reviews 562

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their ability to make patients feel comfortable and at ease. The service provided is frequently described as outstanding, with many people appreciating the seamless organization of treatments and the high quality of care. Consumers are particularly impressed with the modern equipment and the expertise of the doctors, leading to excellent results and beautiful new smiles. However, some customers also noted issues with pricing, mentioning that initial quotes sometimes increased significantly upon arrival or during treatment. A few other people also felt that the product quality, particularly for certain dental procedures like teeth whitening or crowns, did not meet their expectations, with some experiencing problems shortly after returning home.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and caring approach.... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professional and dedicated care... See more

Quality

Clients share positive opinions on quality, particularly regarding dental treatments, with many praising the... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report significant discrepancies... See more

Product

Customers had ambiguous experiences with product. Many reviewers expressed immense satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With my pleasure and happy I want to say Big Thank to Vitrin Clinic and all the Team! So professional and amazing job they are doing every day! Support and care about patients on every step! Wonde... See more

Company replied

Rated 5 out of 5 stars

Vitrin Clinic is the place where you can truly smile wide literally! 😁 The whole team is super friendly, the atmosphere is cheerful and stress-free, and everything is done at the highest level. Moder... See more

Company replied

Rated 5 out of 5 stars

I’d like to share again my experience from last month with Vitrin Clinic in Istanbul and say thanks to all staff assisting me ❤️ I’m going to see you in four months again!! If you want to smile then... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Vitrin Clinic is the place where you…

Vitrin Clinic is the place where you can truly smile wide literally! 😁 The whole team is super friendly, the atmosphere is cheerful and stress-free, and everything is done at the highest level. Modern equipment, professional and gentle doctors. I felt more like visiting friends than sitting in a dental chair. Also a special thanks to driver Mahmed always on time, kind, and full of positive energy, he made the whole experience even more pleasant The result? A beautiful smile and great memories of the visit. I highly recommend it five stars are simply not enough!

August 16, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for this wonderful feedback! We’re delighted to hear that you felt comfortable, stress-free, and surrounded by a friendly atmosphere during your treatment. Your kind words about our team and services mean a lot to us, and we’re especially glad that every detail from the clinic to the transfers made your experience even more pleasant. Enjoy your beautiful smile, and know that our doors are always open for you! ✨




Aftercare department English :+90 545 149 42 70
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509

Rated 1 out of 5 stars

Extremely disappointed with my…

Extremely disappointed with my experience at Vitrin Clinic in Istanbul.**
I came in late 2024for full-mouth crowns. At consultation they promised a personalized approach, advanced color matching by skin tone and eye color.
Things went downhill fast. After reduction of my natural teeth — while I was still heavily anesthetized and unable to speak — I was rushed to pick crown color without explanation. The result: unnatural, overly bright crowns, completely wrong size and shape.
At home, friends and family immediately noticed the misalignment: two front teeth were uneven and visible even on the post-treatment X-ray. Soon after, my upper gum constantly inflamed and swollen despite meticulous hygiene. My jaws didn’t align properly, with a visible gap preventing biting.
I was offered a chance to return for corrections. However, I waited several hours (once from 1 PM to 6 PM) for my appointment. Only part of the issue was acknowledged under warranty; to fully correct everything, I had to pay again. They offered to file down only some teeth, which would still look mismatched. I insisted on a full redo, which involved more travel, hotel expenses, and stress.
The hotel they arranged was advertised as five-star but resembled a three-star at best. Promised timelines and initial quoted cost were never honored. Everything required intense supervision; staff appeared more focused on volume over quality. No one ever apologized for their errors.
I regret choosing Vitrin Clinic and strongly urge caution if you’re considering them. I do not recommend.

December 8, 2024
Unprompted review
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Reply from Vitrin Clinic

At Vitrin Clinic, patients from around the world trust us for precision work and personalized care and we stand firmly by our results. In this case, we stayed in constant contact, responded immediately to concerns, and provided warranty solutions a level of commitment few clinics offer.

The crown shade was chosen with the patient’s direct input, timelines and costs were clearly explained, and no treatment was carried out without consent.

While no treatment journey is without its challenges, our dedication to patient satisfaction is unwavering. We stand by the quality of our work and believe we acted with care, transparency, and professionalism.

If you ever need anything or have questions, feel free to reach out to our Customer Care


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I am very satisfied with the vitrin…

I am very satisfied with the vitrin clinic.

Finally my smile is back! :)
I want to thank the entire team of the clinic for their professionalism, excellent care, treatment and organization throughout the visit.

May 27, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words! 😊

We’re thrilled to hear that your smile is back and that you had a great experience with our team. Your satisfaction means the world to us !

If you ever need anything or have questions, feel free to reach out to our Customer Care


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 1 out of 5 stars

Will not be returning here for…

Will not be returning here for treatment.
0 aftercare.
The best part about this clinic is one of the drivers and the staff who greet you on arrival.
Sales, dentists, surgeons and aftercare have all demonstrated dishonesty, terrible communication and it doesn’t phase them.
I did actually do extensive research and I feel foolish for falling for sales talk that wasn’t really an issue, they weren’t the cheapest of my final options.

July 8, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

It’s important to clarify the facts. Your treatment was completed successfully, and after your departure, you even inquired about a second visit.

We did our best to support you during and after your stay, and all your post-treatment requests were handled within legal and ethical boundaries.

While we’re sorry to hear you feel disappointed, your comments don’t reflect the efforts and care provided by our medical and support teams. If there’s anything related to your treatment you’d like to discuss further, we remain available to assist you.

Rated 1 out of 5 stars

Avoid these scammers at all cost

Avoid these scammers at all cost. They will reap you off, lie to you about procedures you do not need. Force you into doing a root canal on perfectly healthy tooth. If you chose them, the key is to NEGOTIATE. They are not prompt with their pick ups. They will literally ruin/waste your entire day. Clinic is slow running too.

July 10, 2025
Unprompted review
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Reply from Vitrin Clinic

We’re sorry to hear you feel this way. At Vitrin Clinic, all treatments are based strictly on medical diagnosis our doctors only proceed with procedures that are necessary and never perform anything that isn’t medically required.

If you have any concerns or wish to discuss your case further, our Customer Care team is here to help:

📞 English: +90 545 104 60 00
📞 French/Arabic: +90 545 104 60 00
📞 Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Thank you for my beautiful smile

Thank you for my beautiful smile. It was a lovely experience.
The service was tremendous. A little busy at times and a few delays but that is to be expected in a very busy, successful clinic such as yours
Ilona ❤️

June 27, 2025
Unprompted review
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Reply from Vitrin Clinic

Dear Ilona,
Thank you for your heartfelt message! 💖
We’re so happy to hear that you’re enjoying your beautiful new smile. It was a pleasure having you with us! While things can get busy at times, we truly appreciate your patience and understanding.

Your kind words mean the world to our team. We wish you all the best and hope to see you again one day!

📞 Aftercare EN: +90 545 104 60 00
📞 Aftercare FR/AR: +90 546 161 83 50
📞 Aftercare RU: +90 546 176 75 09

Rated 5 out of 5 stars

I had a great experience with Vitrin…

I had a great experience with Vitrin clinic!
The entire staff from the ladies at the front desk, to the case manager, to all the dentists were extremely professional. They did an amazing job with the dental work that I needed, which was extensive. I would not hesitate for one minute to recommend to everyone their services. If you need dental work and you want a quality professional clinic that does amazing work you must give them a try, you won’t be disappointed.

July 2, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words and trust!
We’re truly happy to hear that you had a great experience at Vitrin Clinic and that you felt supported by our entire team from the front desk to the dental professionals. It means a lot to us to know that our efforts made a difference during your treatment journey.

Your recommendation is the greatest compliment we could receive. We look forward to seeing your beautiful smile for years to come! 😊


📞 Aftercare EN: +90 545 104 60 00
📞 Aftercare FR/AR: +90 546 161 83 50
📞 Aftercare RU: +90 546 176 75 09

Rated 1 out of 5 stars

Very Bad and misleading

well, where shall I start?

I was messaged by vetein clinic and consulted with someone via WhatsApp and told that I will get the best service with the best product at a price that was agreed on and was sold on this agreement. as I have arrived in Turkey and went to the clinic price dramatically went up was told that I need root canal treatment when that wasn’t needed or wasn’t necessary. as I have done a dental checkup before I left the UK, the consultant told me that it would be an exes amount of money if I don’t need treatment it will come back to usual price, but that wasn’t the case soon as all my teeth were shaving down and most of the stuff has been done, price did not go down. even though no root canal wasn’t needed. I was still. Overly charged, they kept saying they put a different product when I didn’t even agree with this product in the beginning. Very unprofessional and misleading looks like they just care about money. Feel ripped off

June 23, 2025
Unprompted review
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Reply from Vitrin Clinic

We’re truly sorry you feel this way , but let’s clear things up for transparency 🌟

The treatments you didn’t receive were immediately removed from your total. The zirconium upgrade was your personal choice, and we provided a full invoice detailing everything. You left the clinic satisfied, and our aftercare team has already addressed all your concerns.
If you still have questions, we’re here for you.

Rated 5 out of 5 stars

Vitrin Clinic is the best

Vitrin Clinic is the best ! They make me feel welcome and safe with the procedure. I am very happy with the results. I would recommend Vitrin Clinic to family and friends. Very friendly doctors and professionals at their expertise. Thank you so much for the service offer I am very happy .

June 29, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your lovely words! 😊 We’re so happy to hear that you felt safe, welcomed, and satisfied with your results. It means a lot to us that you would recommend Vitrin Clinic to your family and friends.

For any future assistance, please don’t hesitate to contact our Aftercare team:
📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Just finished my second visit after 6…

Just finished my second visit after 6 months passed from my implants/sinus lift operation done. Can’t give more than 5 stars about the all treatment process from beginning to end. Real great professionals working there and all process from the minute the transfer collects you from airport went without any issues. The price for treatment might differ from the quote given provisionally as only after you see the doctor and his recommendations you are given the price for your treatment best for you
which I find normal. It’s up to you if you want to go ahead or not. The clinic is using the latest technology and the consultants/translators/planning team are really hard working guys and trying their best to meet all the needs of their patients. I am really grateful for all you done for me and wish you 🍀 luck!

July 1, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words and trust! 🌟 We’re happy to hear your treatment process went smoothly and that you felt well-supported from start to finish. It was a pleasure to assist you, and we’re always here for you! 😊

For any future support, you can reach our Aftercare team:
📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Warm regards,

Rated 5 out of 5 stars

I went here from the UK to get my teeth…

I went here from the UK to get my teeth done and I was so happy with the clinic!
The team was fantastic, communication was great. They listened and paid full price attention to what I wanted and the delivered. I am so so happy with my teeth and would highly recommend this clinic to anyone thinking about having there teeth done. My teeth look so great so natural which was just what I wanted!

June 23, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words and for trusting us with your smile! 😊
We are truly happy to hear that you felt listened to and that we were able to meet your expectations. Our goal is always to deliver natural, high-quality results that make our patients feel confident and satisfied.

It was a pleasure to accompany you on this journey, and your recommendation means a lot to us!


Aftercare Contacts:
📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I’d like to share my honest review of…

I’d like to share my honest review of my experience at Vitrin Clinic.
I had a wonderful experience with them !!!
The doctors were incredibly kind, experienced, and provided me with expert guidance every step of the way. I’d also like to thank Bettyfor the guidance .
Additionally, I’m really grateful to the supervisor, the translator, and want give a special thanks to the doctors and everyone else who was there to make sure everything going well !!!
I will see them end of October this year!!
Thank you all

February 20, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for taking the time to share your wonderful experience! 😊
We are delighted to hear that you felt supported and well-guided throughout your journey at Vitrin Clinic. It’s truly rewarding to know that our doctors, supervisors, translators, and the entire team were able to make your experience smooth and comfortable.

Your trust and satisfaction mean the world to us, and we can’t wait to welcome you again at the end of October for the next step of your treatment!

Thank you for choosing Vitrin Clinic!

Warm regards,
Vitrin Clinic Team 🦷✨

Aftercare Contacts:
📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Amazing experience and amazing result

I’d like to share my honest review of my experience at Vitrin Clinic. I had a wonderful experience from start to finish, and I’m truly delighted with the results.

The doctors were incredibly kind, experienced, and provided me with expert guidance every step of the way. I’d also like to thank Sarah and the sales team for their kindness and support. Additionally, I’m really grateful to the supervisor, the translator, and want give a special thanks to the doctor and the head doctor, and everyone else who was there to make sure everything went smoothly.

Vitrin Clinic also fixed a major problem that another clinic, Heva Clinic, had messed up — I’m so thankful for their skill and care in putting things right.

The result is beautiful — my teeth look amazing, and I’m really happy with them! I’ve already eaten twice, and everything feels completely fine.

Thank you so much, Vitrin Clinic — you’re truly wonderful!

June 14, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind and heartfelt feedback! We're truly happy to know that your experience with us met your expectations and that you're enjoying your beautiful new smile. Knowing that we were able to resolve an issue from a previous treatment and leave you feeling confident again means a lot to our entire team.

We always strive to provide expert care and warm support at every step, and it's a joy to hear that you felt well looked after throughout your journey. We’re always here if you need anything in the future!

Aftercare support:
📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Warm regards,

Rated 5 out of 5 stars

Dr Kaan is an amazing dentist

Dr Kaan is an amazing dentist! We both are very grateful for the amazing treatment he has provided. His exceptional expertise coupled with the clinic high level of standards and state-of-the art technology made our 2nd visit very successful.

June 11, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words! 🌟 We are truly happy to hear that your second visit was a great success and that you are satisfied with the treatment and care you received. Your trust and satisfaction are the best reward for our team 💙

📱 Aftercare English: +90 545 104 60 00
📱 Aftercare French/Arabic: +90 546 161 83 50
📱 Aftercare Russian: +90 546 176 75 09

We remain at your service anytime! 🌿✨







Rated 5 out of 5 stars

I had a second visit to Vitrin clinic…

I had a second visit to Vitrin clinic with my two sons who dying implants! Everything it was very good and professional! Everyone is very friendly!
Amazing hotel and also VIP transfer from the airport and every day from hotel to clinic and back to hotel after procedure! Ve are all happy and highly recommend Vitrin clinic! 😊

June 12, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your wonderful feedback! 🌟 We are very happy to hear that you and your sons had a great experience with us. Your kind words about our team, services, and transfers mean a lot , Your satisfaction is always our top priority, and we are always here for you! 😊✨

📱 Aftercare English: +90 545 104 60 00
📱 Aftercare French/Arabic: +90 546 161 83 50
📱 Aftercare Russian: +90 546 176 75 09

See you again anytime! 🌸

Rated 5 out of 5 stars

The process from start to this point…

The process from start to this point has been brilliant. Very smooth from speaking to the consultant Banu, who has been very helpful about everything, and made herself available to assist me throughout the process.

Upon arriving at the clinic I was greeted and welcomed by smiling faces and after the scans I was given advice that I needed further work done, to which I agreed was necessary although it raised the cost from the initial quotation by a fair bit more. This was the only thing that I wasn't expecting but the work needed to be done.

Once the treatment begun I had 3 extractions, 2 sinus lifts and 5 implants done all in about 2hrs. The Doctor and her team were fantastic. Its been 2 days and I've felt no pain not having to take any painkillers either!

Banu has been in contact everyday checking up to see how I am and addressed any questions or concerns I have.

I will be back in three months to get the crowns in. I look forward to getting the whole process done. Thank you Virtrin Clinic.

June 2, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your honest and detailed review! 🌟
We’re truly happy to hear that your experience has been smooth and professional from the very beginning. It's wonderful that you felt welcomed and well cared for throughout your visit.

We understand that unexpected additions to treatment can be surprising, but we're glad you trusted the process and allowed us to provide you with the best possible care.

We look forward to seeing you again soon for the next phase of your treatment! Until then, don’t hesitate to reach out for anything you need.

📱 Aftercare English: +90 545 104 60 00
📱 Français / عربي: +90 546 161 83 50
📱 Русский: +90 546 176 75 09

Wishing you a smooth recovery and continued comfort! 😊

Rated 5 out of 5 stars

My Invisalign experience with Vitrin clonic

Started my Invisalign journey at Vitrin Clinic with Dr. Sammi and honestly, im very satisfied . The whole team is very professional, everything runs smoothly and is well organized. They’re not only skilled but also genuinely kind and the aftercare has been just as solid as the treatment itself. Definitely a clinic that takes both your smile and your time seriously.

May 19, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for your lovely feedback! 💫
We’re so pleased to know that your second visit went smoothly and that you felt supported by our friendly advisory team and professional doctors. Your trust and recommendation truly mean a lot to us! 😊

Should you ever need follow-up or assistance, our After Care team is always ready to support you:

📞 After Care – English: +90 545 104 60 00
📞 After Care – French/Arabic: +90 546 161 83 50
📞 After Care – Russian: +90 546 176 75 09

Rated 5 out of 5 stars

20 Emax veneers 10/10 experience.

I spent alot of time and research trying to fined the right clinic, as some times it can be a bit of a lottery. I first contacted vitrin clinic in December 2024 they gave the information I needed and NEVER hassled me or pushed me to choose them what was a green flag for me. I re contacted them in February 2025 and booked to go for 20 emax veneers.
The contact and the planning from the team at vitrin clinic is amazing even from small things as videos they send to show you where to get your transfer from airport.
The hotel they provided for me was absolutely stunning indoor pool sauna and steam room. Rooms were upto date and clean and tidy and also had breakfast included.
Dr faisal who carried out my work was absolutely amazing I could not recommend him enough his attention to detail was superb.
The whole vitrin clinic team was amazing they all spoke 2/3/ some 4 languages.
They are all polite and so welcoming. If I could give 100 stars I would. I could not recommend vitrin clinic enough.

May 12, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you sincerely for sharing your experience in such detail! It’s wonderful to know that you felt confident and comfortable choosing Vitrin Clinic. We're especially glad to hear you appreciated the transparency, the planning support, and the hospitality during your stay. Your trust and recommendation mean the world to us. Enjoy your new smile you truly deserve it!


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 4 out of 5 stars

The medical team is professional and…

The medical team is professional and the medical advisory are very friendly. I have enjoyed my second visit and recommended for anybody seeking a great smile.

May 15, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your kind words! We're truly happy to hear that you enjoyed your second visit with us. It means a lot to know that you felt well cared for by our team. Wishing you continued happiness with your smile!

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Werry sweet stuff

Werry sweet stuff , professional doctors and excellent job

May 9, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your kind words! 😊
We’re truly happy to know you had a great experience with our sweet team and professional doctors.
Your satisfaction is our biggest reward, and we’re always here to take care of your smile! 💙🦷✨


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

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