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Vitrin Clinic Reviews 561

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their ability to make patients feel comfortable and at ease. The service provided is frequently described as outstanding, with many people appreciating the seamless organization of treatments and the high quality of care. Consumers are particularly impressed with the modern equipment and the expertise of the doctors, leading to excellent results and beautiful new smiles. However, some customers also noted issues with pricing, mentioning that initial quotes sometimes increased significantly upon arrival or during treatment. A few other people also felt that the product quality, particularly for certain dental procedures like teeth whitening or crowns, did not meet their expectations, with some experiencing problems shortly after returning home.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and caring approach.... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professional and dedicated care... See more

Quality

Clients share positive opinions on quality, particularly regarding dental treatments, with many praising the... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report significant discrepancies... See more

Product

Customers had ambiguous experiences with product. Many reviewers expressed immense satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With my pleasure and happy I want to say Big Thank to Vitrin Clinic and all the Team! So professional and amazing job they are doing every day! Support and care about patients on every step! Wonde... See more

Company replied

Rated 5 out of 5 stars

Vitrin Clinic is the place where you can truly smile wide literally! 😁 The whole team is super friendly, the atmosphere is cheerful and stress-free, and everything is done at the highest level. Moder... See more

Company replied

Rated 5 out of 5 stars

I’d like to share again my experience from last month with Vitrin Clinic in Istanbul and say thanks to all staff assisting me ❤️ I’m going to see you in four months again!! If you want to smile then... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

561 reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Vitrin Clinic


Vitrin Clinic

I came to this clinic when the condition of my teeth was already terrible. For many years, I was embarrassed and avoided smiling.

Unfortunately, it was entirely my fault — after numerous injuries, I kept postponing treatment. And the reason for those injuries was hockey.

I spent a long time choosing a clinic and finally chose Vitrin Clinic.
How it went: the treatment was serious, I even had to stay in the hospital under general anesthesia. I had to go without teeth for five months. But believe me, it was worth it.

Of course, there may have been some delays in timing, but by that point, a hospital in Istanbul was also involved in my treatment.

The doctors are professionals! That’s the only word needed. The consultants feel like family.

Complaints about the cost: none!!!
For those who want to pay very little: good materials and professionals deserve fair compensation!!! This is Turkey!
Anyway, in EU countries you’ll pay 3-4 times more.

I tried to treat my teeth in Austria, and it was a disgrace to all of Austrian dentistry.

My choice and recommendation: Vitrin Clinic!

May 6, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your heartfelt story and experience with us! 🌟 Your journey is truly inspiring, and we are honored that you chose Vitrin Clinic to restore your smile after everything you’ve been through.

We deeply appreciate your trust, especially given the complexity of your case, and we’re thrilled to know that you are satisfied with the final result. Your kind words about our doctors and consultants mean the world to us — they work with dedication and compassion every day to make each patient feel safe and supported. 🦷💙

It’s wonderful to hear that you recognize the value of high-quality care, and we’re grateful for your honest recommendation. Your smile is back, and it looks amazing — that’s the best reward we could ask for! 😄

Wishing you continued confidence and happiness,

Rated 5 out of 5 stars

VIP service

VIP customer service staff were lovely welcoming and great hospitality.

Great job happy with my treatment all done in 3 visits quick and great service.

April 23, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words and for taking the time to share your experience! 🌟 We are truly delighted to hear that you felt welcomed and well taken care of throughout your journey with us.

Your happiness and satisfaction are what inspire us every day. 💖 We are so glad that everything went smoothly and efficiently during your visits, and that you are happy with the final results!

Wishing you all the best with your beautiful new smile! 😄✨


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

My experience at vitrin clinic

Well I would like to write a short review about my experience at vitrin clinic.this clinic is not new to me since I did treatment in 2023. I can confirm that the services n treatment I know in 2023 now in 2025 is far better. A world class experience in terms of translation, transport from the airport to the clinic. The treatment, doctor are very friendly especially Dr Maya,Dr rihfat the main dentist very caring n listening,the operation in charge specially the lovely and gorgeous Syrian girl Sheera 🤪. The medical executive rowdy alias Mr Feisal,the backstage teams selena n Alina where always helpful even Alina I m already in Mauritius she is still in touch with me to check if all is going perfect. Well I big applause to the whole teams of vitrin clinic. Last but no least Mr Osman where hd was able to handle me even I m was a bit stressed in the beginning.thank you every one.

April 18, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you from the bottom of our hearts for your wonderful words! 🌟 We are truly delighted to know that your second experience with us was even more special and memorable.

At Vitrin Clinic, we always aim to offer not just treatments, but a full journey filled with care, support, and professionalism. Your satisfaction and trust mean everything to us. 💖 Knowing that you felt well taken care of from the moment you arrived until after your return home makes us feel so proud and happy!

You are, and always will be, a valued part of the Vitrin family. 🏡✨ We are here for you anytime you need, and we look forward to welcoming you again whenever you wish.


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

The best decision ever!

My experience at Vitrine Clinic in Istanbul has been nothing short of amazing! From the very first contact to the final results, everything was perfectly organized and handled with the utmost professionalism and care.

The staff is incredibly welcoming, supportive, and always ready to help. They made me feel comfortable and at ease the entire time. The doctors are not only highly skilled and knowledgeable, but also genuinely kind and attentive. They took the time to explain every step of the process in detail, so I always knew what to expect and felt completely secure.

What truly sets Vitrine Clinic apart is how stress-free they make everything. They guide you through each phase with clarity, transparency, and confidence. It felt like I was in the best hands possible from start to finish.

If you’re thinking about going through this kind of transformation and want to do it in peace, with zero confusion or anxiety, I wholeheartedly recommend Vitrine Clinic. It’s a place where professionalism meets genuine care—and that combination makes all the difference.

April 12, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your incredible experience with us! 🌟 We're thrilled that you felt supported and cared for from start to finish. Our team strives to make every step of the process as smooth and stress-free as possible, and it's wonderful to hear that we succeeded in doing so for you! 😊

Your kind words about our staff and doctors mean the world to us. We're so happy you're satisfied with both the process and the results.

We truly appreciate your recommendation, and we're grateful to have been part of your transformation journey! If you need anything in the future, don't hesitate to reach out. 🌟

Wishing you all the best and a lifetime of beautiful smiles! 😁


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I had good experience in Vitrin Clinic

I had good experience in Vitrin Clinic. Doctors really professional. Everything fast and quality for a good price.

March 17, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind words! 😊
We're thrilled to hear that you had a good experience with us. Our team of professional doctors always aims to deliver fast, high-quality care at a fair price 💙

Wishing you continued smiles and happiness! 😄🦷

Rated 5 out of 5 stars

Couldn't be more happy with the results…

Couldn't be more happy with the results after 2 months of the dental treatment has been made and even now they always keep in touch if there is any problem. Not mentioning while I was in treatment , everything went smoothly from the translator
to the dentist's staff . Best dental clinic . Highly recommend

January 21, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your wonderful feedback! ✨ We're thrilled to hear you're happy with the results and that everything went smoothly during your treatment. Our team is dedicated to providing the best care and support, both during and after treatment, so we're glad to know we met your expectations.

We truly appreciate your recommendation and look forward to continuing to support you on your dental journey! 😁🌟




Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 1 out of 5 stars

Grazina Pliskova

I strongly advise against choosing Vitrin Clinic in Istanbul.

This clinic is a complete disappointment. The staff are unprofessional, the doctors lack expertise and the management seems to care only about money, not patients. From the moment you arrive, you are pressured into paying more, with prices increasing unexpectedly and without justification.

Hygiene standards are appalling—basic sterility is not followed, which is incredibly unsafe. Procedures are rushed, careless, and poorly executed. Despite all their advertisements about state-of-the-art equipment, they rely on outdated and improper techniques. During my treatment, the doctors worked without proper tools or technology, which was both unprofessional and alarming.

The clinic’s online reviews and flashy ads are nothing but a facade. They are clearly focused on creating a good image online while ignoring the real needs of their patients.

Do not trust this clinic with your health. Vitrin Clinic is unreliable, unsafe and a waste of your time and money. I cannot recommend it to anyone under any circumstances.

March 10, 2025
Unprompted review
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Reply from Vitrin Clinic

We are truly surprised by your review, as it does not reflect the reality of your treatment with us. Throughout your visits, our team of experienced professionals worked with care and transparency, ensuring you were well-informed and comfortable every step of the way. You even expressed satisfaction upon completion of your treatment, which makes these current claims contradictory.

Our pricing structure was clearly communicated from the beginning, with no unexpected charges. We provide detailed information, professional translation services, and full transparency to every patient.

Regarding hygiene and equipment, Vitrin Clinic follows strict sterilization protocols and uses modern tools that meet international standards.

In addition despite our efforts to follow up after your treatment, we received no further communication from you. We remain open to resolving any genuine concerns you may have, but we will also firmly defend the integrity and professionalism of our clinic and team.

Rated 5 out of 5 stars

The best dental treatment experience

A great team of doctors! The whole team were professionals from the first till the last day of my treatment! Thank you for everything Vitrin Clinic ❤️

March 17, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for your kind words! ❤️ We’re so happy to hear that you had a great experience with our team from start to finish. 🦷✨ Providing professional care and ensuring our patients feel comfortable every step of the way is our top priority!

Wishing you a lifetime of smiles! 😊💙 If you ever need anything, we’re always here for you!


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Lydia and her brilliant colleagues

Vitrin clinic did my 4 implants and 24 Zirconium crowns back in 2022. The results are absolutely amazing and now I have the most amazing natural looking teeth and the best smile I have ever had. But my excellent experience with Vitrin doesn’t stop there. I imagine people are worried about the aftercare service once these Turkish companies have taken your money. With Vitrin, you need not worry. I have had to pop back a few times for root canal treatment (nothing Vitrin has done, just my manky original teeth 🤣). However, the aftercare service I received has been absolutely second to none. I just message my contact LYDIA and she sorts everything out for me, appointments, transfers and hotels etc if needed. She has been superb and I can not recommend her and Vitrin enough. If you’re thinking about having “Turkey Teeth” I hope this review encourages you to book Vitrin!! No horror stories here.

November 28, 2024
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your incredible experience! We’re beyond thrilled to hear that you’re loving your new smile and that our aftercare service has exceeded your expectations. 🦷✨

At Vitrin Clinic, we believe that patient care doesn’t stop after treatment—it’s a lifelong commitment. 💙 Knowing that Lydia and our team have been able to support you every step of the way, even for follow-up treatments, truly makes our day! 🌟

Your confidence and recommendation mean the world to us. If anyone is considering a smile transformation, your review is the perfect encouragement! 😊 Keep shining with that amazing smile, and we’ll always be here whenever you need us! 💫💙

Rated 5 out of 5 stars

We had an excellent reception and good treatment

We had an excellent reception. The staff is well-informed and great in organizing and interaction.
The Consultation was very clear and detailed.
The whole team is very courteous.
We were booked to fly to Istanbul to get my Denture Bridge repaired or eventually replaced.
The Doctor recommended Implants as a permanent solution.
I was not prepared but decided to go for it.
Today, a day after surgery, having Seven Implants done, I am happy I decided to do it.
I would greatly recommend Vitrin Clinic, Istanbul to anyone who is looking for Dental Treatment.

After six months the Crowns were fixed. I am fully satisfied with the whole procedure and would recommend Vitrine Clinic Global to anyone who is looking for Dental Treatment.

I would like to emphasize on the way the Managers, Consultants, Doctors and Surgeons coordinate-It was very impressive. Picked up from the Airport, picked up from the Hotel and dropped off after every appointment and then the final drop-off at the Airport. The drivers are courteous too.
The staff at the reception was very helpful and kind.

I would recommend Vitrin Clinic Global to anyone who is looking for a reliable place to get Dental Treatment (Implants etc)

Nazreen and Carmaline LYE
Switzerland

March 17, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you, Nazreen and Carmaline, for your heartfelt review! 😊✨ We are truly honored to have been part of your journey and delighted to hear that your experience at Vitrin Clinic exceeded your expectations.

Your kind words about our doctors, consultants, and staff mean the world to us. 💙 Providing seamless coordination, professional care, and a welcoming environment is our top priority, and we’re thrilled that you felt well taken care of from start to finish. 🏥💫

Most importantly, we’re so happy that you are fully satisfied with your new smile! 😁🦷 Wishing you both endless happiness and confidence—your recommendation is the greatest compliment we could receive. Looking forward to seeing you again in the future! ✈️🎉

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

The best choose in my life.

The best choose in my life.
I don’t have 1 bad word for Vitrin Clinic.

Everybody, the doctor and the people work inside and outside to the clinic, take Cara about my and my family.

The clinic is very very very clean.

Thank you Vitrin clinic

March 25, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for your heartfelt words! We're truly honored to have been part of your journey and to have provided you and your family with a great experience. Your trust means the world to us, and we’re thrilled that you’re happy with our care. Enjoy your new smile! 😊✨

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Very nice stuff and clinic very modern…

Very nice stuff and clinic very modern and clean, they fixed my teeth after another clinic mistakes, everyone very was kind and helpful. My doctor Faidal was amazing and did amazing work! He was very professional and kind. Thank you! I'm so happy 😊

March 22, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for your wonderful feedback! We're delighted that we could help you achieve the results you were looking for. Your satisfaction means everything to us, and we’re glad our team, especially your doctor, provided you with a great experience. Enjoy your beautiful smile! 😊✨

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Excellent level of care amazing clinic…

Excellent level of care amazing clinic and can’t wait to see the end results

March 22, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for your kind words! We’re delighted that you’re happy with our care and services. We look forward to seeing your final results and your beautiful smile! 😊✨


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 1 out of 5 stars

I strongly advise against visiting…

I strongly advise against visiting Vitrin Clinic in Istanbul.

My experience with this clinic has been nothing short of a nightmare. It is a poorly run facility where incompetence, dishonesty and greed are prioritised over patient care and safety.

The doctors lack skill and professionalism and the clinic managers seem to have one goal: extorting as much money from you as possible. Prices mysteriously increase by 1.5 to 2 times what was initially agreed upon, with little to no explanation. It feels like deception and manipulation are present at every step of the process.

Sterility standards are completely ignored. I was shocked by the lack of hygiene—something absolutely unacceptable in any medical environment. Important paperwork is either mishandled, incomplete, or simply not done at all, leaving patients in a vulnerable and unprotected position.

The so-called “modern equipment” they advertise everywhere is purely a gimmick to lure patients in. During my implant procedure, the doctors worked by eye, without using a microscope or any advanced tools they boast about in their ads. This kind of negligence is dangerous and unprofessional.

The clinic spends far more effort on internet advertising and polishing their online reviews than on improving the quality of care. Do not be fooled by their glowing Google ratings and flashy marketing—this is pure smoke and mirrors. They are scammers who care only about appearances, not about their patients’ health or well-being.

I trusted this clinic with my health and it was a terrible mistake. I cannot stress this enough: do not follow their advertisements. Avoid Vitrin Clinic at all costs—you will only find disappointment, stress, and wasted money.

Your health is too important to risk. I do not recommend this clinic to anyone.

October 31, 2024
Unprompted review
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Reply from Vitrin Clinic

At Vitrin Clinic, patient care and satisfaction are our top priorities, and we take every step to ensure a smooth and professional experience for all our patients. We were surprised to read your review, as our Aftercare Department was in contact with you following your treatment, and at that time, you expressed no concerns and were satisfied with the results. Our team made several attempts to follow up with you afterward, but unfortunately, we did not receive any response.

We take all feedback seriously and are always here to assist our patients. If you are now facing any concerns or have any questions regarding your treatment, we would be happy to help. Our Aftercare team is available to support you, and we encourage you to reach out at your convenience:

📞 English: +90 545 104 60 00
📞 French/Arabic: +90 546 161 83 50
📞 Russian: +90 546 176 75 09

Rated 5 out of 5 stars

9 implants, 28 zirconium teeth

They are good in they're job. So for me they make my teeth in time with no pain at all in the way that i didn't expect 😁. They are good. So i have it 9 implants and two sinus lifting and than after 6 month i put 28 zincrown teeth. Everything goes so well and now i have my smile back thanks to clinic ☺️. And the the best thinks that i like it the teeth 😀 are so natural.
I think everyone should belive in their job, because the are professionals doctors. In the end everyone is happy 😁😁😁

February 28, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for sharing your experience! 😊 We're thrilled to hear that everything went smoothly, from your implants and sinus lifting to your final zirconia crowns. Knowing that you’re happy with your natural-looking smile makes us incredibly proud! Our team is dedicated to providing pain-free, high-quality care, and your kind words mean a lot. Enjoy your new smile, and don’t hesitate to reach out if you ever need anything! 😁✨


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Great experience

First..
It was just a all round a pleasant experience
Starting with all of my appointments being picked up at the hotel
Once,I arrive at the dental office
They were very welcoming,and the surroundings were beautiful and clean,so modern.
The staff ,very friendly
Now,the doctors who worked on me
Right away,put me at ease answered all my questions and concerns
The head doctor explained the procedure
The doctor who worked on me was brilliant!
I could see and feel him , taking his time to
To get every thing just right.....
And then each day the follow up to check on the results,the details
Just gave me so much confidence that I had made the right decisions
The results
Beautiful!!!! Love my new smile
Thank you vitrin
Wonderful....
P.S
And hotel that they had booked for me to stay while have the procedure,was lovely.

February 18, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for sharing your experience! We’re delighted to hear that everything, from your appointments to the treatment and follow-up care, met your expectations. Our team strives to provide a comfortable and professional environment, ensuring every patient feels at ease throughout their journey.

It’s wonderful to know that our doctors’ dedication and attention to detail gave you confidence in your decision, and we’re thrilled that you love your new smile! Your satisfaction means the world to us.

Wishing you all the best, and thank you for choosing Vitrin Clinic! 😊

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 1 out of 5 stars

Vitrin Clinic is a terrible…

Vitrin Clinic is a terrible place—completely disorganized and chaotic. You can’t trust anything, and it feels like their only goal is to take more money from you.

I traveled to Istanbul with my friend, and everything went wrong. We had written promises that the hotel, flights, and even a companion were included for free. Of course, it was all a lie. When we arrived at the airport, there was no driver as promised. None of the phone numbers Vitrin gave us worked, and no one from the staff answered. After waiting for hours, a driver finally came—only to take us to the wrong hotel.

Vitrin Clinic does not respect its customers enough to keep appointments on time. Every single appointment was at least an hour late, and sometimes they made us wait for six hours for nothing. They send the next day’s schedule as late as 11 PM, so you can’t relax or even sleep properly.

The staff is dishonest, smiling to your face while lying. They don’t stick to the agreed prices, and you keep getting surprise charges of hundreds of euros. To them, customers are just walking wallets—easy to manipulate and scam after your teeth have already been taken.

The whole experience was full of false promises and chaos. Too many people were involved, and no one knew what the others had promised. I deeply regret ever getting involved with this place. Be smarter than me and stay away.


A traumatizing nightmare.

Overall, a horrible experience—0/5.

Suomalaisena tätä kokemusta ei voi suositella hyvällä tahdollakaan. Koko ajan keksittiin tekosyitä millä saatiin veloitettua lisää. Nämä tekevät aivan selväksi, etteivät luota asiakkaaseen ja sen takia kaikki toimenpiteet pitää maksaa etukäteen!! Hinta tuplaantui siitä, mitä luvattiin. Pahin virhe oli ottaa tälläinen paketti. Olisi pitänyt mennä paljon pienemmälle klinikalle, missä olisi saanut edes jotain henkilökohtaista hoitoa. Odotuttaminen on suorastaan törkeää. Joka päivä ollaan myöhässä, eikä anneta edes toimivaa puhelinnumeroa! Kukaan ei ota vastuuta, eikä ketään kiinnosta. Ongelma on aina asiakkaassa ja se korjataan vaatimalla lisää rahaa.
Menkää jonnekkin muualle hoitoon, tämä ei ole oikea paikka saada edes siedettävää ihmisarvoista hoitoa.

January 22, 2025
Unprompted review
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Reply from Vitrin Clinic

We’re sorry to hear about your experience. However, we’d like to clarify that your treatment was not done at our clinic you only visited us for a check-up. The transport delay was due to an unexpected snowstorm, which unfortunately affected many arrivals.

Regarding your friend, who had their treatment with us, we’re glad to hear they are satisfied and have had no issues. We always aim to provide the best care and service to our patients.

Wishing you all the best.


Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

Rated 1 out of 5 stars

Avoid Vitrin Clinic Unprofessional and Dishonest

Avoid Vitrin Clinic – Unprofessional and Dishonest
I traveled from Australia to Turkey to get crowns done at Vitrin Clinic, and it has been a complete nightmare. My teeth have moved, leaving noticeable gaps, and their work was far from professional.
The aftercare was chaotic, I was passed around between multiple different staff members, each giving me conflicting advice. It was impossible to get a clear answer or proper support.
On top of that, I have screenshots, messages, and voice recordings proving that they initially promised to cover my accommodation and transfers. However, without informing me, the company was sold, and now they are refusing to honour their agreement, leaving me to cover the costs myself.
Their Google reviews are clearly fake, and I would strongly warn anyone against going here. If you’re considering them, feel free to message me. I’ll gladly share the real truth about Vitrin Clinic.

December 2, 2024
Unprompted review
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Reply from Vitrin Clinic

Our Aftercare team was in direct contact with you and provided multiple solutions to address your concerns. Despite going to another dentist, we honored your warranty—even though this goes against our policy. We shared all necessary details and invited you to return for a proper assessment and solution. Unfortunately, you chose not to visit us for over a year.

We remain committed to patient satisfaction and are always here to assist if you decide to follow up on the solutions offered.



📞 **English:** +90 545 104 60 00
📞 **French/Arabic:** +90 546 161 83 50
📞 **Russian:** +90 546 176 75 09

Rated 5 out of 5 stars

Experience is good

Experience is good. Initial consultation was provided remotely. For proper calculation estimate price recommended to give full information included X-ray.
After arrival to clinic treatment plan was corrected based on actual X-ray.
Surgeries were done in the first day of visit, other days examination and control.
Clinic provides accommodation in the hotel and daily transportation to/from clinic as well as to/from airport. English speaking doctors. Translator on Russian can be provided.

January 27, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for sharing your experience! We’re glad to hear that your journey with us went smoothly, from the initial remote consultation to the completion of your treatment. Providing an accurate estimate based on full details, including X-rays, is indeed important to ensure the best treatment plan for our patients.

It’s great to know that our team was able to assist you throughout your stay, with accommodation, transportation, and language support. Your feedback helps us continue to improve our services and provide the best experience for our patients.

If you ever need further assistance, our aftercare team is always available. Wishing you a smooth recovery and a bright smile! 😊

📍 Aftercare English: +90 545 104 60 00
📍 Aftercare Russian: +90 546 176 75 09
📍 Aftercare French/Arabic: +90 546 161 83 50

Rated 5 out of 5 stars

Highly recommended-10stars 🌟

We can absolutely recommend this clinic to everyone who need very good and high quality implants / new teeth.
The service, the doctors, the whole team is amazing, so friendly and helpful in each way.
Our stay in the hotel (booked by the clinic) was perfect and we got picked up from the Airport and to each treatment with a taxi / Vitrin Clinic own car - perfect service at all.
Thank to everyone who was connected to us and we will keep in mind the best “clinic-experience” ever.
10 stars 🌟
Kerstin and Bernd from Ireland 🇮🇪

February 12, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your incredible feedback, Kerstin and Bernd! 🌟 We're so happy to hear that your experience with Vitrin Clinic was so positive. It’s always our mission to ensure that our patients feel welcomed, well cared for, and receive top-quality service. We're glad everything from the treatment to the transportation met your expectations.

We look forward to assisting you again in the future!

Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09

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