VIVENDO.COM Reviews 

171
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Staff were helpful when we placed our initial order; our table was faulty and this was sorted out without a problem. We would order from Vivendo again, we love our garden furniture. Thank you.

Rated 4 out of 5 stars

Great designer chairs. Ever so slightly over priced, but incredibly beautiful. The material could be better as they scratched after just a few days of use. The delivery was very slow and difficult... See more

Rated 5 out of 5 stars

I buy a lot of stuff online & I mean a lot ! ( my whole house is built from the Internet ) and these are without doubt the best people I have ever dealt with I had ordered some dining chairs, d... See more

Rated 5 out of 5 stars

Mira chair set purchased for kitchen dining. Love the sleekness and simplicity. Build quality and satin finish is first class. Constant updates throughout the process from Alessandro at Vivendo... See more

Company details

  1. Furniture Store

About VIVENDO.COM

Information provided by various external sources

Vivendo is the home of quality Italian furniture.

We offer you a wide selection of exclusive contemporary products that combine originality and style with great value for money.

Meaning “living” in Italian, Vivendo goes straight to the backbone of the industry, working exclusively with family-led businesses who share our passion for design and commitment to quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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4.8

All reviews

(171)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

First time customer and couldn't be more delighted. Customer service first class. I ordered 2 dining chairs and got them in less than a week. I am over the moon with my choice and the quality, they look stunning. The delivery partner great, kept me informed and was on time. A lot of companies could learn a lot from Vivendo. Thank you.

November 18, 2016
Unprompted review
Rated 5 out of 5 stars

Italian couture!

Beautiful minimalistic, stylish chairs in unique and beautiful colours. Excellent quality and impeccable service. A must in every house.

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect service

I was a little concerned that ordering a single large item from Italy would be very expensive because this was the case on other sites I looked at. However in this instance the chair was an attractive unusual design, delivery costs were modest and the chair was delivered sooner than promised. On arrival the chair was exactly like the picture. Perfect

November 17, 2016
Unprompted review
Rated 4 out of 5 stars

Amazing product slight issue with delivery

The bar stools I ordered were amazing and we love them. However there were slight issues with delivery which was a bit of an inconvenience. Overall really pleased with the items purchased.

November 17, 2016
Unprompted review
VIVENDO.COM logo

Reply from VIVENDO.COM

Dear Miss Macdonald,

Thank you for your feedback. We are delighted that you like the bar stools although please accept our apologies that there was a bit of an issue when UPS tried to deliver them. We hope you feel we did our utmost to try and resolve the situation. We are always trying to improve our service across the board and have passed on your comments to our logistics team. Vivendo.

Rated 5 out of 5 stars

Excellent Communication

Ordered a transparent chair and was contacted by Joe throughtout the process. I felt notified every step wuthout having to track it myself. The chair arrived in perfect condition and is now a beautiful addition to my dressing table.

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great old fashioned service

Good quality product at a very competetive price. Delivery exactly when promised & small problem resolved quickly with great attitude.
Would not hesitate to purchase from them again.

November 15, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was really pleased with the goods I ordered and the service from Vivendo. The company kept me informed of their pending delivery. Once into the hands of UPS they were let down as the delivery service couldn't give me a time slot for the delivery. I informed Vivendo when questioned about this delivery service and they said they'd take it up and gave me a further discount.
I'd thoroughly recommend Vivendo.

November 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

I don't normally do reviews because sometimes product may be OK but there never seems to be a satisfactory customer service. Not in the case of Vivendo, customer service is second to none and other companies should take a leaf out of their book.
I bought the Osigo chairs, 2 clear and 2 green and given the price my expectations were not too high.
WOW! What a surprise. I'm so delighted with the quality and comfort and they are so so stylish. Can't recommend Vivendo enough.
At last a company that cares about its customers.

November 11, 2016
Unprompted review
Rated 4 out of 5 stars

Excellent service

I loved my dining room chairs from vivendo. They are high quality, fantastic value for money and really trendy. The customer service was excellent, very caring and efficient and went the extra mile. the product was delivered in a timely manner and I was kept up to date of the process. I would definitely use this company again and recommend them and their product to everyone . Well done, a pleasure to deal with !

November 10, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

I just received a set of dining chairs from this company, and I couldn't be happier.
The items arrived in a timely fashion and were packaged really well.
I can highly recommend this company as their products and prices are reasonable and the items are gorgeous. The staff are very professional, and attentive.
I'm very impressed and happy with my purchase.

November 7, 2016
Unprompted review
Rated 5 out of 5 stars

5 stars hardly enough

The service we've received has been second to none. We bought the Prissi chairs for a new and smaller property but found we had been over optimistic on the space we had and needed to change to the same chairs without arms. Absolutely no problem. Vivendo ordered in the chairs we needed and took the original chairs back in exchange. It was a pleasure to deal with a firm that showed both flexibility and such a sound commercial approach. Top marks to them and to Alessandro who steered through the exchange for us. The chairs themselves are of very high quality.

October 28, 2016
Unprompted review

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