Car Guard

Car Guard Reviews

A product’s star rating is calculated as the average of all its reviews.


Vivint logo

Sold by Vivint

www.vivint.com

66.4K Reviews

3.8

The information on this page is based solely on product reviews written by customers of Vivint via Trustpilot.



All reviews


Rated 1 out of 5 stars

The set up is simple but doesn’t even connect. I’ve tried multiple times and drove around like it asked but still hasn’t connected.

Rated 1 out of 5 stars

I don’t like it. It is not accurate and I thought it did more than let me know when I’m driving

Rated 1 out of 5 stars

Can’t get it to connect and yet I pay a monthly charge for it to monitor nothing . Any help would be appreciated.

Rated 1 out of 5 stars

These do not work with my manufacture of the car. Even if they did where you put them is in the way, and would always get knocked out when you get in. If a person steals your car they will see it and pull it out and therefore no tracking. I need to send these back and get credit for them.

Rated 1 out of 5 stars

It has not worked since purchase and tech support has not helped to get it resolved. Chances are I will have to return it for a refund. I do not recommend this product.

Rated 1 out of 5 stars

This product does not work. My 2022 Durango is not compatible, but my husband car is and it’s still not working.

Rated 1 out of 5 stars

Not compatible with my 2023 Nissan Rogue SV

Rated 5 out of 5 stars

It’s very impressive because it tells you everything that’s going on with your car, gas mileage, location and even if you have been in a accident.

Rated 3 out of 5 stars

Neutral have only had for a few days

Rated 1 out of 5 stars

I never received product before cancelling service. Awful customer service.

Rated 5 out of 5 stars

Keeps good track of vehicle where it is going and where it’s been

Rated 1 out of 5 stars

It don’t work I want to cancel this item

Rated 5 out of 5 stars

Working well

Rated 1 out of 5 stars

The installer spent almost 3 hours trying to get the device to work, but the Vivint app never showed the location of the car. I returned the product for a refund.

Vivint logo

Reply from Vivint

Hi Mark, We're sorry to hear this has been your experience. We want to fix it ASAP. Please send us your info to Reviews@vivint.com so we can get started.

Rated 5 out of 5 stars

Still working through the alert options but it's performing well. Although it monitors for 'unusual' conditions, I'd like to see more about what specifically is being checked for my vehicle.

Rated 5 out of 5 stars

Love the disturbance alert feature and that it can show the route you took

Rated 4 out of 5 stars

Great Product, I have 2 and they function great. Only rated 4 stars due to the difficulty of installation on the app. Had to use technical support.

Rated 5 out of 5 stars

Tech had some issues getting it to recognize the device, but at some point it starting working and we like the disturbance notification feature

Rated 1 out of 5 stars

It did not work. Had to return to company.