Car Guard

Car Guard Reviews

A product’s star rating is calculated as the average of all its reviews.


Vivint logo

Sold by Vivint

www.vivint.com

66.5K Reviews

3.8

The information on this page is based solely on product reviews written by customers of Vivint via Trustpilot.



All reviews


Rated 2 out of 5 stars

took multiple tries to install. found out the provider you guys use and wasn’t happy with it. Im gonna return it since the provider you guys use doesn’t cover a large range. disappointed with the product since this is the one I wanted the most

Rated 2 out of 5 stars

Can’t get it to work right maybe my car is to old

Rated 5 out of 5 stars

I Love everything about it.

Rated 1 out of 5 stars

I cancelled my service with vivint because of things like customer service is so so bad. D minus rating with BBB

Rated 2 out of 5 stars

Does not seem to do anything except report a good battery

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Reply from Vivint

Hey Michael! We can help with that. Please give us a call at 1-800-216-5232. Thank you for your feedback!

Rated 5 out of 5 stars

Need help installing

Rated 5 out of 5 stars

Running smooth

Rated 5 out of 5 stars

Very good feature

Rated 5 out of 5 stars

I’m still getting used to it. But pretty neat

Rated 2 out of 5 stars

Thought it would give me more info

Rated 4 out of 5 stars

Have had a few issues with it but mostly seems to work decently well. Updates status within 10 seconds or fewer any time I'm taking a trip or doing things with the vehicle.

Rated 1 out of 5 stars

I am not able to log onto this this in my Audi I need help and can't get any Would have been helpful to have someone from Vivint help with getting this set up.

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Reply from Vivint

Hey Melissa! Thank you for your feedback. We would like to look into this for you. Please give us a call at 1-800-216-5232.

Rated 5 out of 5 stars

this is used or referred to more often than I thought I would. Works very well.

Rated 1 out of 5 stars

It does not work. The technician was unable to bring it on line.

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Reply from Vivint

Hey Robert! Thank you for your feedback. We would like to look into this for you. Please give us a call at 1-800-216-5232.

Rated 5 out of 5 stars

I love being able to monitor my cars health and security when I’m not around it.

Rated 3 out of 5 stars

It’s cool but when Leaving the house I wish it wouldn’t send as many texts sometimes I get two or three just for leaving one time four messages at once to tell me I left.

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Reply from Vivint

Hey Amber! We are sorry this has been your experience. We can help! Please give us a call at 1-800-216-5232. Thank you for your feedback.

Rated 1 out of 5 stars

I still don’t have it

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Reply from Vivint

Hey Juan! Thank you for your feedback. We would like to look into this for you. Please give us a call at 1-800-216-5232.

Rated 2 out of 5 stars

Too early to tell.

Rated 3 out of 5 stars

This has nice features, but it that don’t work correctly. The notifications of start and stop times don’t appear until later in the day, and they are inaccurate.

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Reply from Vivint

Hey Michael! We can help with that. Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Rated 1 out of 5 stars

I have to keep entering the IMEI number each time I try to use the CarGuard!!!

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Reply from Vivint

Hey Lisa! We can help with that. Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.