Bought my 2nd pair from vivo, they are comfortable but the insole keeps moving and riding back to the point where you can see them at my heel. I have tried to contact vivo but their AI chats are the m... See more
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Previously loved Vivos and always raved about them and their quality. Bought a 4th pair for my dad in June 2025, expecting them to last him years. They're currently only 8 months old with holes in the... See more
3.5 Rating but a 4 due to great service! The accommodation on sending new shoes due to sizing issue was a great experience and very friendly and helpful. I'm a bit disappointed the shoe itself, but it... See more
Company replied
Aesthetically, these shoes are really beautifully designed. The left shoe is a bit tight on the inside below my left big toe where the knuckle part is but I'm assuming they'll stretch as they're leath... See more
Company replied
Company details
Information provided by various external sources
Leaders in Barefoot Zero Drop and Minimalist Lifestyle and Performance Shoes
Contact info
12 Cavendish Street , Claremont, 7708, Cape Town, South Africa
- 0216740497
- stuart@vivobarefoot.co.za
- vivobarefoot.co.za
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Vivobarefoot
Super service and super product
Super service and super product. Great feedback all around

Reply from Vivobarefoot
Sales representative was helpful and…
Sales representative was helpful and patient. We went well over the usual closing time but did not hurry me along and helped with my online order as well.

Reply from Vivobarefoot

Reply from Vivobarefoot

Reply from Vivobarefoot
Mixed emotions
Product quality is great, however Returns policy is whack. It would be great if there were more central stores.

Reply from Vivobarefoot
i think you can improve on your styles…
i think you can improve on your styles especially for woman. otherwise it’s a great product overall

Reply from Vivobarefoot
I appreciate the quality Vivobarefoot
I really appreciate the quality of the product and the efficiency of the purchase and delivery process. There were no issues with my experience.

Reply from Vivobarefoot
Awaiting refund
My order was cancelled by VIVOBAREFOOT due to no stock available. I’m am still waiting for my refund. Please pay my money back.

Reply from Vivobarefoot
The footwear speaks for itself
The footwear speaks for itself. Comfortable, functional, wide toe box, zero drop... and good looking.
Delivery was super-quick.

Reply from Vivobarefoot
New way to view footwear
Vivo shoes have revolutionarised the way I and my family view footwear - we can’t get enough of them!
Superb service by the company as well - if something doesn’t fit they refund or exchange with no questions asked
So happy to be wearing them

Reply from Vivobarefoot
Great communication regarding shipping
Great communication regarding shipping. Fast delivery. The shoes are very comfortable, unfortunately it doesn’t help with Morton’s neuroma as I hoped.

Reply from Vivobarefoot

Reply from Vivobarefoot
Quality product
Quality product, good for your feet, beautiful, and this comes with great service too!

Reply from Vivobarefoot
It was easy to order online
It was easy to order online, and your foot measurement template is very clever and useful to select the shoe size. The order and payment system was super easy to use and the product was dispatched via The Courier Guy almost immediately. Great service, thank you!

Reply from Vivobarefoot
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