Really easy to purchase the item, and it arrived when it was expected. However, I found it hard to believe that they made me pay for delivery when I was spending over £40, and then sent me an email sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm really grateful to be able to order homeopathic remedies from you. Here in the backwards US, many of the Heel combination formulas are no longer sold. None of the ampoules and none of the veterina... See more
My order had arrived very promptly despite being shipped from United Kingdom to Canada. All looked good and in perfect conditions. The product I was ordering was not available in Canada or USA an... See more
As an ancient learner of guitar, it was a real pain (literally) to develop arthritis in my left hand. Others had recommended a Push Thumb brace, so I ordered one in the evening, it was dispatched t... See more
Company details
Information provided by various external sources
Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.
Contact info
2 Brannish Road, BT306LL, Downpatrick, United States
- 02844617666
- Chris@vivomed.com
- vivomed.com
4.5
Excellent
6K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The splint did not arrive
The splint did not arrive. I ordered it for my daughter who followed this up but no joy.
October 16, 2023
Reply from Vivomed
Hi James
Your order was delivered by Royal Mail on Thursday 02 November 2023 at 10:26am to the specified address according to the GPS tracking.
If you do not have it, please email us on Sales@Vivomed.com as it may have been left in a safe space.
Regards
The Vivomed Team
Great service easy to track my shipping
October 16, 2023
Prompt delivery and good quality goods
October 12, 2023
Great product and service, my order had arrived very quickly dispite being shipped from Europe to Canada.
My order had arrived very promptly despite being shipped from United Kingdom to Canada.
All looked good and in perfect conditions.
The product I was ordering was not available in Canada or USA anymore and I am glad it is still available from Vivomed since it is really very helpful to me.
Vivomed has also offered me a better price for the shipping than another company I was considering buying from, which is located in Europe as well. Thank you Vivomed for your great service and selling quite unique products.
October 13, 2023
Quick easy to use service
October 26, 2023
Always exceptional service and fast…
Always exceptional service and fast delivery, tapes of outstanding quality
October 26, 2023
A person grateful to your fine company!
I am very grateful to your company for your continued support providing me the medication that otherwise cannot obtain in my area; also mention that the medication Chelidonium-Homaccord does wonders for my intestines and good digestion. Thank you very much!
October 9, 2023
Great Customer Service
Availability. Timely processing. Tracking info. All great customer service.
October 16, 2023
Discount code didn’t work
October 19, 2023
Reply from Vivomed
Hi Teresa
Thank you for your feedback.
The discount code may have expired as the ones that are sent out are time limited.
Please contact Sales@Vivomed.com and we will see how we can help.
Regards
The Vivomed Team
Very happy with my purchase very…
Very happy with my purchase very efficient service insoles a perfect fit.
October 19, 2023
Fast delivery
Fast delivery and plenty of information sent regarding shipment and timeframe for delivery
October 18, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.