vMobility Group Reviews 162

I have had this Audi A5 /2025 plate
For about 1 month now and this car is a beautiful car and so much technology
And the service from V mobility is amazing especially Nasir Uddin
Is been great working with them

I would like to say thank you for your service. After my accident you provide my car quickly so I had a chance to maintain my job. I am very satisfied.

The driver kept me updated with delivery service , very friendly , talked me through the different features of the car . Thank you Jeff Joseph and friend that was with him to drive him home thanks I will recommend your services to other customers

Excellent service. Quick and easy and the agent was really friendly.

Great Darren was very helpful polite and explained everything thank you

Everything was good. Professional and polite 😄

From communication for the arrangement to drop vehicle off to me right through to receiving vehicle from Jeff the service has been perfect. Would highly recommend this company.

Jeff Joseph is a very nice and helpful person, he explained everything to me thoroughly, he provided professional service, I am impressed

Hello,

Unfortunately the £1.00 Booking Fee isn't refundable.

Thank You
Ellie Carter

Booking Hire Agent

I don't care about £1 but I am angry because I was not notified and that means it's daylight robbery

Jeff was very informative and well spoken. Gave frequent updates on his arrival and transfer of the vehicle was very smooth.

Darren Lewis was most helpful when delivering our vehicle. Great comms and very prompt

Not a great experience at all.

Insurance company advised Vmobility were supplying us a vehicle. Had multiple issues with communication break down and difficulty with customer services.

We advised our insurance company and they removed Vmobility from the claim and instructed another vehicle supplier.

They took £1 from our card on 29th Sept and didn't refund it, we chased on the 22nd of October and were told it usually doesn't get refunded.

Poor all round.

Sam was amazing polite fast efficient and no messing around my car was sorted in record time. We’ve had a stressful few days after our car was hit and we urgently needed a car( we were the claimants) and thankfully Sam sorted it and WOW the car is amazing we are so lucky it’s fantastic ! Thank you for sorting our car out through insurance company we are very satisfied !!!

Geoff and Graham were so wonderful at sorting my car. Geoff took his time to familiarise me with the car and explaining all features. Vmobility took great care of me and 100% recommend.

Mr Darren Lewis, was very professional when delivered the car .
He kept informing me of his movements on his way down to my place.
When he arrived, he politely waited for my wife as she was doing something for about 10 minutes.
He agreed to help with a smile Explaining everything on the car wel said if anything you’re not too sure I’m happy to help and go through everything again.
The car was super clean also the way he parked the car in my drive he can tell he’s a pro.
His service was great. Hope to see him again when given the card back.

Great service all round. The bloke that delivered it (Darren Lewis) was great!

I had Jeff and Rodger who dropped off my car and they were lovely to deal with. Highly recommend

What a poor customer service. Your staff parked on a disabled parking lot on my street. Thesame car I rejected was brought back and parked and the key was dropped into my mailbox without any prior arrangements or notice. Who does that? Currently, the old man who uses the private disabled parking is making a whole lots of noise in my neighbourhood according to the person who alerted me because I am not around. Attention of the Gloucester branch of yours was called to it/Josh and another staff within the hour it was parked but they did nothing. I made two phone calls, and nothing was done. What a poor customer service. Please, come and MOVE the car away now! Caveat emptor!

Darren was very friendly, delivered on time and he showed me the different functions on the vehicle which makes it easier to drive.