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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and maintain their shape and color even after extended use. Many appreciate the unique and colorful designs, as well as the comfortable fit and soft materials of the clothing. The ethical practices of the company, including their vegan-friendly and sustainably sourced products, are also frequently highlighted and valued by consumers. Reviewers also commend the efficient ordering process and fast delivery service. However, some people were dissatisfied with receiving incorrect sizes or products, though in some cases, the company swiftly resolved these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently highlighting the softness, comfort, and durability of... See more

Order

Users describe positive interactions with order. Many customers praise the smooth ordering process, ease of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and prompt... See more

Ethics

Reviewers express strong satisfaction with the company's ethics. Many consumers appreciate finding a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more


Company details

  1. Clothing Store

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

612 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Vegan Outfitters - an excellent company

Vegan Outfitters produce excellent t-shirts with good designs. The material is ethically sourced and they have a scheme for recycling old material. The t-shirt I bought is comfortable and the size is just right. Delivery time is quick too.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

High quality

High quality, delivered quickly. Washes well and a great fit. Very reasonably priced for such high quality too.

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer care & shipping issues

My package got shipped to Thailand (I'm in Malta, EU) and is now over 2 months late.

I'm not sure who is to blame for the parcel going to the wrong country, but after 2 months of dealing with this I didn't get offered a refund, discount or any form of compensation. The only option they gave me was getting my package resent to me, which they were going to send me the wrong order because customer care looked up the wrong parcel/order number, (I had previously ordered from the Spark Company in March and that is what they weer going to send but I intervened). So I wasn't even going to get my correct order re-sent.

As I write this I still do not have my package. Clothes I ordered for summer will now arrive in winter.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous product and service

Great service and order received with massive thanks as love love love them! Great quality materials super soft hoodie. Wash really well too and I don’t even need to iron the T. Will definitely be buying again!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

It’s a bloody good quality T-Shirt

It’s a bloody good quality T-Shirt but aside from that, the use of bio-ink, biodegradable plastic wrapping and recycled paper postal packaging won me over. Keep up the good work and I will be back for more!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great fit!

Great fit!
I followed the size guide, and the t-shirts I got fits me perfectly :)
The prints look great, and I am very happy with my purchase.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

This company has excellent personal service and high quality products. I really appreciate the great service they provide which I haven’t experienced from anyone else in a long time! I shall certainly be purchasing from them again..

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

I'm happy with my t-shirts

I've bought two t-shirts: one as a gift for a neighbour and later on, one for myself. We were both pleased with our t-shirts. They are soft, wash well and keep their shape and are long enough.

August 22, 2024
Unprompted review
Rated 3 out of 5 stars

Great designs, awful quality

Great designs, but the clothing quality is awful. Anything white is completely see-through. Material is super thin and feels like it could just fall apart.

July 8, 2024
Unprompted review
VO logo

Reply from VO

Hey Hannah!

Thank you so much for taking the time to leave such constructive feedback about the fabric material you weren't particularly pleased with... 🙈 We genuinely appreciate your comments as they help our young team understand what matters to our customers the most, and the team looks through any reviews we receive, and doesn't take any of the less glowing feedback lightly!

Ultimately we get a lot of really positive feedback about our garments, and especially their soft material... So this might simply be coming down to personal preference and taste. Yet we do keep any comments like this on a list to bear in mind for future product development - for example, even though a lot of our customers love a thinner, lightweight fabric, we'd totally look to add some heavier fabrics in the future for those that don't.

Our team is constantly looking to tweak and improve, so while we didn't totally impress you this time, we still hope we can find a solution for you here!

We wish you would have emailed customer support or come on to our Live Chat and let us know so that we can find a solution for you - so if the item is not worn or washed please reach out so that we can assist you in returning or exchanging it

Bests,

Katie

Rated 5 out of 5 stars

I ordered several tshirts and was so…

I ordered several tshirts and was so happy with them. The quality is excellent and the fit is great.
So many designs to choose from and they don’t have to be vegan, but the fact that all their products are animal and planet friendly is the best. I will buy from them again, for sure.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Sweat shirts & tshirt

I’ve bought three items from VO & all are fab ! The sweatshirts are beautifully soft & cosy but not bulky. I’m a size 14 & bought large which was perfect for me it’s a relaxed fit without being huge! Quality is great & washes well . They are my go to for cooler evenings / days , & I’m sure will be buying more in the future for being in snuggly autumn/ winter ! The t shirt is equally fab , & fits well ! Highly recommend this company , value for money & many lovely designs to choose from !

May 9, 2024
Unprompted review

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