This is not a fake review please read! - Company: Ezee Flights (also Vouge Travel House & Travel Jockey) - Name of person we dealt with - Cheryl and Damon - Flights from London to Accra 2... See more
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See what reviewers are saying
Please DO NOT TRUST THIS COMPANY they are fraudulent scammers. Who take your money and ignore your phones calls and emails. Take extra money during bookings and steal vouchers given by airlines.... See more
I was delighted to secure the tickets that I had been trying to secure from a number of different sources - first time with Vogue Travel House. I lost connection half way through my first Live Cha... See more
Company replied
A big thank you to Paul Walters,Not only persevere with my booking plans but did it in reverse as I already booked accommodation first.I was reassured with his follow up to make sure it all fitted to... See more
Company replied
Company details
Information provided by various external sources
We are a one-stop-shop for all your traveling dreams and destinations. Established with a thought of providing every globetrotter an unforgettable and customized tour, our journey began couple of years ago. Since we began our journey, our operations have become more static and our services have become more comprehensive that has further helped us to expand our customer database. Since we commenced our operations, we have become one of the leading and trustworthy travel brands with an object to put emphasis on discovering all beautiful destinations across the globe. Our professional approach to deliver unique holiday experiences to every single client have helped us to sustained an enviable reputation from both long-term international clients as well as returning customers who have put their valuable trust in us.
Contact info
Pentax house,Southill Avenue, , HA2 0DU, South Harrow, United Kingdom
- 02034751248
- sales@voguetravelhouse.co.uk
- voguetravelhouse.co.uk
2.4
Poor
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Nice service
December 12, 2019
Unprompted review
Reply from Vogue Travel House
Dear Passenger,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Very Patient and helpful staff
Very Patient and helpful staff. Paul assisted me in finding a last minute deal. He searched multiple options and guided me through their process. He was very reassuring and confident in their service.
December 11, 2019
Unprompted review
Reply from Vogue Travel House
Dear Alicia,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Paul was very helpful in all regards.
December 9, 2019
Unprompted review
Reply from Vogue Travel House
Dear Steve,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
I am very grateful to Andrew
I am very grateful to Andrew. He got me a good deal when all hope was lost at this time of the year. And made it easier and possible for me and my family to travel for unexpected reasons. He was honest in delivering what he promised. Thank you for everything.
December 8, 2019
Unprompted review
Reply from Vogue Travel House
Dear Maria,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Andrew Foster.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Very good and helpful
Very good and helpful. Everything went fast excellent.
December 1, 2019
Unprompted review
Reply from Vogue Travel House
Dear Sule Olarewaju Rahman
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Fantastic service from vogue travel…
Fantastic service from vogue travel house. I travel round the world and only just came back from a cruise to Barbados so we wanted to try a new travel agent as most of the tickets to Nigeria were a bit pricey at this season. Paul was really professional and patient. He took us ( my husband and I ) through booking and reserving our tickets. Good price as well. A little delay with getting our e-tickets but all my fears and queries were dealt with by Paul and his team in a friendly and reassuring manner. We will be vacating in February and all next year surely recommend vogue travel house. Keep up the good work and do not tarnish your reputation please. Lucy
November 30, 2019
Unprompted review
Reply from Vogue Travel House
Dear Lulugirl Igweike ,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Paul found some amazing tickets for our…
Paul found some amazing tickets for our trip and kept us to date with the process and addressed any of our concerns in a kind and caring manner super service !!
November 26, 2019
Unprompted review
Reply from Vogue Travel House
Dear Shakila Moosa,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Scammers and liars
Scammers and liars. Paul and the CEO will be hearing from my lawyer soon as I will be sueing them shortly for ruining my holiday, pain and agony. After 2months of lies and withholding my money yet no ticket after collecting 1640pounds Just for them to refund when ticket prices have doubled for Christmas now I can't get a ticket. Wicked souls.
November 19, 2019
Unprompted review
Reply from Vogue Travel House
Dear Chika,
We sincerely apologise for this unfortunate situation, however We had offered you other flight options on the same travel dates at the same fare but you din't want to go for any of those flight options neither you were ready to wait.
Later, You have booked different flights with higher fares, when you checked and understood the flights were overbooked and can't be booked.
These situations occurs with the Airlines as well and they give the passengers the different flight, which had to be taken. but here when we have offered you different flight options you wanted the same exact flights only.
Again, We apologise for this unfortunate experience and offer you a future credit of £100.00 for your future travel.
Please give us the opportunity to assist and compensate for the inconvenience.
Professional service provided
Andrew and Mark were very professional and gave the best deal. Really appreciate the help provided.
November 9, 2019
Unprompted review
Reply from Vogue Travel House
Dear Mans M,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Andrew.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
BRILLIANT EXPERIENCE!!!
BRILLIANT EXPERIENCE!!!
The customer service that I receieved from Tyler and Andrew was friendly and professional...exceptional! I would most definitely use this company again in future and will recommend it to friends and family. Many thanks!
November 7, 2019
Unprompted review
Reply from Vogue Travel House
Dear Harry Ssekie,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Tyler and Mr.Andrew.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
We had a very positive experience…
We had a very positive experience booking a trip to USA. Andrew, our travel agent, was very helpful and made it easy for us to complete the arrangement.
November 5, 2019
Unprompted review
Reply from Vogue Travel House
Dear Mariam Zaki,
We want to thank you for sharing your valuable feedback about your booking experience with Mr. Andrew
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
A big thank you to Paul Walters,Not…
A big thank you to Paul Walters,Not only persevere with my booking plans but did it in reverse as I already booked accommodation first.I was reassured with his follow up to make sure it all fitted together with the alternative flights he offered. You've made one little family very happy. Thank you
Andy Young
October 30, 2019
Unprompted review
Reply from Vogue Travel House
Dear Andy Young,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
I had an excellent experience with Paul…
I had an excellent experience with Paul very helpful.
October 29, 2019
Unprompted review
Reply from Vogue Travel House
Dear Vee,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Darry did a wonderful job
Darry did a wonderful job. Not only he sorted my booking and payment but answered my queries with good understanding.
October 25, 2019
Unprompted review
Reply from Vogue Travel House
Dear Muhammad Chaudhry,
We want to thank you for sharing your valuable feedback about your booking experience with Mr. Darry.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Great service from Tyler.
October 23, 2019
Unprompted review
Reply from Vogue Travel House
Dear Passenger,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Tyler.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Darry was timely and competence with my…
Darry was timely and competence with my booking. I have used him in the past. I tried again, he did wonderfully well delivery my tickets timely
Bamidele Olagunju
October 22, 2019
Unprompted review
Reply from Vogue Travel House
Dear Bamidele Olagunju,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Darry.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Thank you for the kind services today…
Thank you for the kind services today really appreciated. The call was quick and fast. The information details and verifications were sent during the conversation which I am well pleased. Happy customer and definitely coming back for future use. Thank you once again.
October 19, 2019
Unprompted review
Reply from Vogue Travel House
Dear Nkalipho Zikalala,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Tyler.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
First time booking with Vouge travel…
First time booking with Vouge travel little bit concerned at first but Darry reassured me it was all above board.Good flight prices will use this company again and recommend them. Thanks a lot Darry you were very patient and polite with me !
October 1, 2019
Unprompted review
Reply from Vogue Travel House
Dear Janet Hodgkinson,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Darry.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
They delivered !
I was delighted to secure the tickets that I had been trying to secure from a number of different sources - first time with Vogue Travel House.
I lost connection half way through my first Live Chat (my fault !) - both employees were polite, knowledgeable, friendly and focussed on getting me what I wanted.
I was delighted to get the deal that the airlines direct website was saying was unavailable !
I'll come to you first in future - thank you Andrew and Darry !
September 17, 2019
Unprompted review
Reply from Vogue Travel House
Dear Sue F,
We want to thank you for sharing your valuable feedback about your booking experience with Mr Darry and Mr. Andrew.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
Wonderful all around experience
Wonderful all around experience. Professional well informed travel consultants & Tyler was really helpful. Prompt service and good airfares! Will definitely come back!
August 27, 2019
Unprompted review
Reply from Vogue Travel House
Dear Justin,
We want to thank you for sharing your valuable feedback about your booking experience with Mr. Tyler.
We'll definitely make sure to provide better customer service and even better fares in future.
Wish you a wonderful travel.
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