VoiceMap Reviews 

132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their exceptional helpfulness, guidance, and professional approach throughout the entire process. Many people highlight the staff's patience, expertise, and dedication, noting how these qualities made their experience smooth, enjoyable, and largely stress-free. The service itself is frequently described as simple, intuitive, and highly efficient, allowing users to easily navigate the content creation process. Consumers particularly appreciate the creative input and meticulous audio editing, which consistently transforms basic content into a professional and rich listening experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

User experience

People report positive experiences with the user experience, often describing it as smooth, easy, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love developing self-guided tours, and working with VoiceMap has been fantastic! After years of working on my own, having a professional team that checks, corrects, and helps has been pri... See more

Rated 5 out of 5 stars

Fantastic experience working on my latest Voicemap audio tour. Stephan Delport is a brilliant editor who takes enormous care to get the timing and text absolutely right. And Olivia Smith added the cre... See more

Rated 5 out of 5 stars

The team really helped me out building the tour and provided usefull guidance and feedback. Stephan did a great job helping me complete the tour and Olivia made the raw sound samples sound really prof... See more

Rated 5 out of 5 stars

A friend recommended this service to me and it was exactly what I needed for a project I was working on in my home town. It was a lifesaver and made everything look very professional and advanced. You... See more


Company details

  1. Web Collaboration Platform
  2. Media Company
  3. Tour Operator

Written by the company

VoiceMap makes audio tours easy and accessible. It has a beautifully simple tour app, a straightforward publishing tool, and a team of helpful editors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(132)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Author Review from Ireland

Although the tours are your own creation, the editors bring their experience of developing tours to assist you in all parts of the process, including your narrative content, where to include directions and control the timings between stops. They also provide guidance on the tour names and key information that the public sees ahead of buying your tour.

For me, the ability to include photos, sound effects was important to improve the experience for guests, and increase the usefulness of the audio tour as a virtual experience, especially in times of Covid-19 lockdown

January 12, 2022
Rated 5 out of 5 stars

Loved working with Voicemap team

I published my tours on VoiceMap and I loved working with the VoiceMap team on their production. I worked with Gary who responds as fast as lightning, but everyone is very helpful and supportive. I have been a bit of a perfectionist and produced loads of extra editing for Gary, who was very accommodating, bless him. I love the concept of the audio tours and hope we go far together!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great editorial team

Great editorial team, friendly approach and they have a quick response to any queries you may have.
They are clear with their information about the app software and set up and provide helpful tips and information to enhance your audio tour. I would recommend, wholeheartedly.

January 12, 2022
Unprompted review

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